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AI-powered Online Documentation Tool. Author, host, and deliver your tech docs in a single portal

ClickHelp is an AI-powered cloud software. It is the online help authoring tool for creating and hosting technical documentation. Manage all your documentation in a single online portal. Use hundreds of professional technical writing features to create awesome docs! Quick and professional technical support, thorough online documentation, product training, portal design, and customization.
ClickHelp AM LLC
2010
Armenia
  • Accounting
  • Banking
  • Education-management
  • Financial-services
  • Hospital-health-care
  • Nonprofit-organization-management
  • Telecommunications
7 Industries
  • English
1 Language
Industries
  • Accounting
  • Banking
  • Education-management
  • Financial-services
  • Hospital-health-care
  • Nonprofit-organization-management
  • Telecommunications
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Email
  • Phone
  • 24x7 Support
Training
  • Documentation
Knowledge Base

Media

ClickHelp
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ClickHelp Core Features

Focus of Document Management Feature
  • Collaboration Tools
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Document Sharing
  • Document Storage
  • Electronic Signature
  • File Recovery
  • Version Control
  • AI Features

ClickHelp Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Vendor pricing page Get Free Trial
Plans & Packages
Starter
$185 Per Month
Features
  • Unlimited projects
  • Unlimited reader accounts
  • 500 topics (pages, articles)
  • 2 contributors for free
  • 5GB file storage
  • Workflow & Review
  • Permission Management
  • Reporting
Growth
$310 Per Month
Features
  • This plan includes all the features from Starter plan
  • Unlimited projects
  • Unlimited topics (pages, articles)
  • Unlimited reader accounts
  • 5 contributors for free
  • 15GB file storage
  • Workflow & Review
  • Permission Management
  • Reporting
  • Branding
  • API Documentation Tools
Professional
$610 Per Month
Features
  • This plan includes all the features from Growth plan
  • Unlimited projects
  • Unlimited topics (pages, articles)
  • Unlimited reader accounts
  • 10 contributors for free
  • 30GB file storage
  • Workflow & Review
  • Permission Management
  • Reporting
  • Branding
  • API & Extensibility
  • API Documentation Tools

ClickHelp Reviews

5.0 2 Reviews
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  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review
Matthew Foster

Efficient and User-Friendly Documentation Platform

I found ClickHelp straightforward to use and helpful for keeping our docs clear and consistent. The platform is easy to navigate and customize, making it simple to create and maintain complex documentation. Collaboration across departments is seamless, which helps keep content accurate and up to date. The support team is responsive and continuously improves the product based on user feedback.

What was the project name that you have worked with ClickHelp?

Document Management Software

How long have you used ClickHelp?

1 Years

How frequently you use ClickHelp?

Daily

How do you find pricing of ClickHelp?

mid-tier

What do you like the most about ClickHelp?

Intuitive, clean user interface Robust collaboration tools for teams of all sizes Excellent customization options Responsive customer support Regular updates and new features

What do you like the least about ClickHelp?

Pricing might be steep for smaller teams or startups Some advanced features require a learning curve

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Grace Dunce

Great SaaS Product for Technical Writers

For me, ClickHelp is the best solution to manage the hugest pile of documents. I do not have to spend hours making a new version of a document by means of copypasting the existing extracts. I do not have to spend hours editing all the documents when something changes. I am not afraid to get lost in all the versions of our documents. I always see who and when edited documentation. I am not afraid of editing documentation as I always know that I can easily get back to one of the previous versions. This is great to be sure that everything works well. I really like the fact that this tool has an immense number of features. The best one for me is its flexibility. You can customize your workflow the way you need and the way you see it. That is simply great because my stages of documentation delivery may differ from what you have in your company. For me, this is quite personal. And this tool meets my personal approach to documentation delivery. Another thing that is simply adorable is that ClickHelp can integrate with the widest range of other services and tools. I use Zendesk. And it is wonderful =) My recommendation is the following: get a trial. You will see the pros and cons. But I think you will like it. ClickHelp meets all the needs of authors. It is a good solution for large teams to establish the workflow; as you know, working in a team may be challenging.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

ClickHelp Integration