Welcome to the smarter way to communicate internally.

Critical helps you find problems before problems find you. A first-of-its-kind feedback and incident management platform, Critical is built to supercharge engagement while seriously reducing risk. So you can take care of your business in-house, not on Glassdoor. Build a better culture for your agency with more agile communication. Smarter than email or texting, Critical’s easy app interface eliminates the need for multiple modes of correspondence, so you can reach your entire department more effectively than ever before.

The Critical
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
Knowledge Base
  • Help Guides
  • Video Guides

Critical Core Features

Focus of Collaboration Feature
  • Contact Management
  • Task Management
  • Workflow Management
Focus of Team Communication Feature
  • Alerts/Notifications
  • Collaboration
  • File Sharing
  • Meeting Management
  • Mobile Access
  • Real-time Chat
  • Task Management
Focus of Incident Management Feature
  • Alerts/Notifications
  • Incident Reporting
  • Safety Management

Critical Pricing

Pricing Type
  • Flat Rate
Free Version
  • No
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Plans & Packages
Standard
$7 Per Month

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