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Adapt and innovate with intelligent CRM and ERP business applications.

Dynamics 365 software smartly helps small and medium businesses to function in a hyperconnected way aligning right from customer intake to customer retention. This cloud-based software integrates well with ERP features to facilitate the best management and efficient planning of resources. Optimizing service operations and personalizing customer service is just accessible with Microsoft Dynamics 365's remote assistant. This agile CRM software connects your entire business, allows you to deliver omnichannel service, resolve customer issues in real time, and improve case management. As the noted business management software, Dynamics 365 helps you build quality customer relationships.
Microsoft
2016
United States
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Dynamics 365

Dynamics 365 Core Features

Focus of ERP Feature
  • Accounting Integration
  • Customer Management
  • Distribution Management
  • Financial Management
  • HR Management
  • Order Management
  • Project Management
  • Purchase Order Management
  • Supply Chain Management
  • Tracking and Visibility
Focus of CRM Feature
  • Calendar & Task
  • Contact Management
  • Custom Dashboard
  • Mobile Access
  • Reporting
  • Security
  • Workflow Automation
Focus of Business Management Feature
  • Budgeting & Forecasting
  • Customer Management
  • Document Management
  • Financial Management
  • Marketing Management
  • Project Management
  • Reporting & Analytics
  • Resource Management
  • Sales Management
  • Scheduling
  • Vendor Management
  • Workforce Management
Focus of Healthcare CRM Feature
  • Alerts/Notifications
  • Appointments
  • Medical History
  • Patient Communications
  • Patient Management
  • Reports
Focus of Supply Chain Management Feature
  • Demand Planning
  • Inventory Management
  • Order Management
  • Reporting & Analytics
  • Sales & Operations Planning
  • Shipping Management
  • Supplier Management
  • Warehouse Management
Focus of Contact Center Feature
  • Integration capabilities
  • Interactive voice response (IVR)
  • Multi-channel communication
  • Omnichannel support
  • Reporting and analytics
Focus of Order Management Feature
  • Back Order Management
  • Customer Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking

Dynamics 365 Pricing

Pricing Type
  • Per User
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 30 Days Trial
Payment Frequency
  • Monthly Payment
  • Quote Based
Vendor pricing page
Plans & Packages
Standard
$65 Per Month

Dynamics 365 Reviews

17
Total Reviews
4.1/5
Overall Rating
0
Recent Reviews

What Users Say

Good product, few flaws
Deepika sain
Deepika sain , SEO Executive at crossgraphicideas.com
Average review for Dynamics
Anonymous
Anonymous , Senior Research Analyst at Delta Partners
No complains and must try!
Alexander Summer
Alexander Summer
Terrible
Hammy Havoc
Hammy Havoc , CEO at Split An Atom
Best as an ERP Software tool
Shubham
Shubham

What Users Like The Most

  • Data centralization is one of the most potent pros of Dynamics 365
  • It collects information from various sources and pours it into one hub
  • It can be easily integrated with multiple platforms

What Users Like The Least

  • Not suitable for non-Microsoft Product users
  • Rigid configuration is another major con of D365
  • Once the installation or setup process is completed, it is difficult to change the configuration

Dynamics 365 Reviews

4.1 17 Reviews
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  • Most Recent
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  • Rating: low to high
Write a Review
Shubham

Best as an ERP Software tool

Dynamics 365 is best for to automate sales processes to boost productivity, gain key insights, streamline sales cycles and reduce costs. It also features a highly intuitive interface and Microsoft Office, allowing customers to stay focused, win faster, and build trust.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Paul Kravec

Independent ERP Software

Pros: Best User Interface and User Experience, Permits Cloud ERP and facilitates 2 tier ERP strategies Cons: Weak Brand and Messaging, Extremely Limited Support by Global System Integrators, Struggles to deliver high-quality Deployments, Reporting and Consulting Shortage.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
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