Exceptional CX sells

Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest.
Heyday Technologies
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs

Media

Heyday AI Core Features

Focus of Live Chat Feature
  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking
Focus of Customer Service Feature
  • Alerts/Notifications
  • Appointment Management
  • Feedback Management
  • Help Desk
  • Live Chat
  • Response Templates
  • Self-Service Portal
  • Social Media Integration
Focus of Customer Experience Feature
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
Focus of Conversational Marketing Platform Feature
  • Appointment Scheduling
  • Audience Targeting
  • Chatbot
  • Email Automation
  • Group Messaging
  • Human Handover
  • Lead Distribution
  • Lead Qualification
  • Live Chat
  • Multi-Channel Communication
  • Product Recommendations
  • Video Chat

Heyday AI Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Payment Frequency
  • Quote Based

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