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Issue tracking, help desk, and customer support have never been easier or more efficient. All your issues, tickets, requests, complaints - whatever you call them - Issuetrak software uses automation to manage all your ticketing from start to finish, all in one place. Improve your help desk with software that can do backflips or configure your every tracking and workflow need. We serve a range of industries, including healthcare, defense, education, manufacturing, and transportation, and we can implement our software to serve any department's process, like HR onboarding, IT asset tracking, complaint management, and more. Customize our software solution to help you work to your fullest potential, make customers happy, and prevent any issue from slipping through the cracks. Deploy your way, on cloud or on-premises. Try us out with our 14-day free trial.
- Aviation-aerospace
- Business-supplies-equipment
- Computer-network-security
- Computer-networking
- Computer-software
- Construction
- Defense-space
- Education-management
- Facilities-services
- Government-administration
- Higher-education
- Hospital-health-care
- Information-technology-services
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- On Premises
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
SUPPORT
- Email
- Chat
- Phone
- 24x7 Support
Training
- Webinar
- In-person
- Documentation
Issuetrak Pricing
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Plans & Packages
Standard
$26 Per Month
Issuetrak Reviews
Norris Noble
Posted on Jan 17, 2023
Issuetrak is basic tracking software that can be configured as per need for users to submit help desk issues.
Review Summary
Excellent tool !! It has all the features to use and the feature I liked the most is service level agreement management. Helps me a lot in doing my work and I think it is sufficient for any business. Overall, this solution is very functional in a minimalist design.
Which features have you used in Issuetrak?
Help Desk Software
How long have you used Issuetrak?
8 Months
How frequently you use Issuetrak?
Daily
What do you like the most about Issuetrak?
Fast setup and it is really good, I appreciate it.
Really useful and very convenient tool.
Awesome UI/UX and is very reliable.
What do you like the least about Issuetrak?
I love it but it needs to be more useful.