Kibo Commerce

Deployment

AndroidiPhone/iPadWeb-based

Best for

SmallMediumLarge

Overview

About Kibo Commerce

Kibo empowers retailers and branded manufacturers to achieve optimal performance of B2C and B2B commerce through unified consumer experiences. With over 40 years of innovations, Kibo provides a complete omnichannel commerce platform delivered with the lowest total cost of ownership and the fastest time to market.

At a glance

Software information

Industries served, licensing and the support Kibo Commerce provides.

Licensing

  • Quote Based

Support

  • Phone
  • Email

Training

  • Help Guides
  • Blogs
  • Case Studies

Knowledge Base

  • Help Guides
  • Blogs
  • Case Studies

Review analytics

What customers report

4.7
Based on 3 verified reviews
Ease of use5.0
Features & functionality4.7
Customer support4.3
Value for money4.7
Integrations4.3

What users like the most

  • Very nice tool and easy to set up.
  • Great API-driven functionality.
  • Easy to understand and navigate through.

What users like the least

  • The layout of the site could be better.
  • Different product catalog management is not an easy task with this tool.

What users say

Review Analytics of Kibo Commerce

Every review is verified through Goodfirms before it's published.

4.63 Verified Reviews
Ease of use5.0
Features & functionality4.6
Customer support4.3
Value for money4.6
Integrations4.3
Review Summary
Summarized from 3 verified reviews · Updated September 2026
Kibo Commerce is positioned as a feature-rich ecommerce and order management platform suited for startups and small retailers. Users consistently praise its user-friendly interface, out-of-the-box functionality, and accessibility for those without technical experience. The platform supports website creation, POS operations, order processing, and inventory management. However, some users note that distributed order management capabilities remain underdeveloped relative to what more complex fulfillment operations may require.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Kibo Commerce
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What reviewers mention most

Erik Wright, Owner and CEO at New Horizon Home BuyersVerified Review
Posted on Mar 21, 2023

“Kibo Commerce is a cutting-edge order management platform with all the essential tools for managing orders”

Overall rating4.0
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations5.0

My firm New Horizon Home Buyers uses Kibo order management software, which offers a cutting-edge order management platform with all the essential tools for managing orders, inventory, and fulfillment. Over the past two years, we have used this software. Kibo OMS has yet to fully develop its distributed order management (DOM) capabilities, which let retailers combine the supply side and set up intricate order fulfillment logic to meet demand from various channels in order to maximize speed and minimize cost. Value for money and customer service issues, however, are two significant issues that have been brought up in the past. It is difficult to compile statistics on any given indicator, according to my evaluations of the reporting capabilities. Finally, Kibo expanded through a number of acquisitions. As a result, it can face a unique set of integration and customer service difficulties.

Ryan TrivettVerified Review
Posted on Dec 21, 2022

“Kibo Commerce provides a POS system that gives its customers a seamless shopping experience.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0
love it so far!! This software is very useful for my new business venture! It is an ideal platform when you are starting a new business. This POS makes business manageable with its amazing features, for its user. You don’t need any prior experience to use this software.
Jade MillsVerified Review
Posted on Sep 22, 2022

“Kibo Commerce is an end-to-end feature-rich eCommerce solution for retailers and branded manufacturers.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
There are many positive things to this software, and we use it for website making. It has nice OOTB features. It gave me unbelievable business experience. It is a big platform for beginners and start-ups. User friendly with just enough frills to allow us to enjoy setting up the first store. While processing orders it provides a step-by-step checklist.

Capabilities

Kibo Commerce features

The full feature set, grouped by module.

E-Commerce Software

  • CRM
  • Email Marketing
  • Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Order Management
  • Operations Management
  • SEO Management

Order Management Software

  • Back Order Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Reports & Analysis
  • Shipping Management
  • Special Order Management

POS Software

  • Dashboard
  • Inventory Management
  • Invoicing
  • Order Management
  • Loyalty Program
  • Reporting and Analytics
  • Sales Tracking

Plans

Kibo Commerce pricing

Price Type
Year
Free Version
No
Payment Frequency
Quote Based

Media

Screenshots & video

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