Best POS System in 2021
If you're looking for the best Point of Sale system for your brick-and-mortar store, GoodFirms has a list of widely used POS systems to choose from. Point of Sale systems assist users in not only generating bills for customers, but also in identifying sales trends, managing inventory, suggesting product repurchases, and so on. You can select the most appropriate POS system based on the size of your company. GoodFirms has researched and compiled a list of the various POS systems available on the market, which you can review and choose the best one for your business.
List of the best POS systems for use in business. (125 Software)
- Point of sale software built to help small businesses grow
KORONA's all-in-one POS software offers powerful retail, eCommerce, ticketing, and QSR solutions along with extensive hardware integrations. KORONA POS is a scalable cloud-based system, meaning any changes are made in real-time and all data can be accessed remotely. There are no contracts, credit card processing agreements, or fees, only a flat, monthly subscription payment. All set-up, training, ... learn more about KORONA POSVISIT WEBSITEFree Trial365 daysEntry Level Price$49 per Month
- The only POS for quick-service restaurants
MYR POS is a POS solution for quick-service restaurants looking to take orders faster and manage their entire business from one dashboard. Streamline online and mobile ordering with a branded mobile app and a direct integration with delivery platforms like Uber Eats - Making it easy to manage online and physical orders from one tablet and boost their revenue during slow periods. ... learn more about MYR POSVISIT WEBSITEFree Trial14 daysEntry Level Price$79 per Month
- A POS Software system for small and medium businesses.
NexoPOS is a POS software designed to help small and medium-sized businesses (SMBs) run their operations, from managing their customers, tracking their inventory, and generating detailed reports on sales among others. NexoPOS is a point of sale software system easy to install, build for businesses, which helps you to manage your store and your stock in a few clicks.... learn more about NexoPOSVISIT WEBSITEFree TrialN/AEntry Level Price$25.00 per Month
- Point of Sale Software Easy to Use.
Square is a point-of-sale application designed to provide businesses with a reliable and fast POS software system. It enables you to take payments using your iOS or Android devices and can be implemented on the counter or on-the-go. The POS system comes with a free downloadable point of sale software plus a Square magstripe reader, allowing payments via debit and credit cards. It also comes with ... learn more about Square"Lean and easy to use"Ali Jaffar, CEO at Key Medium
- POS Software for Small Businesses
QuickBooks helps in getting a point of sale software system from the company that sets a standard for small business accounting. With Desktop POS software, you know you're getting the quality and support of the QuickBooks brand with every transaction.... learn more about QuickBooks POS"Great features and amazing support"Suslo CoutureVISIT WEBSITEFree Trial30 daysEntry Level PriceContact Vendor
- Point of Sale System with Retail POS Software for Quick Sales
Shopify POS system is an iPad and iPhone-based point of sale service from Shopify. The application allows you to manage your entire online and physical store business using a unified platform. Shopify POS software is part of the Shopify eCommerce suite, enabling you to take your business and manage it from everywhere. ... learn more about Shopify POS"Great in terms of motility factor "Kinjal Bhanushali, R&D Manager at uFaber Edutech Pvt LtdVISIT WEBSITEFree Trial14 daysEntry Level Price$29.00 per Month
- Best POS Software for Small Business Retail
Vend is the leading POS software for retail, trusted by over 20,000 small business retailers worldwide. Sell, manage, report and scale with Vend Point of sale software. Vend is the retail management software that’s taken retail to the cloud. Vend point of sale software is legit, here are some big numbers to prove it. And we do it all because we love to help retailers grow.... learn more about Vend"Brilliant program"Robin Jennings, Director at We Push ButtonsVISIT WEBSITEFree Trial30 daysEntry Level Price$69.00 per Year
- A Smarter iPad POS System.
Bindo is a cloud-based iPad POS software system with a vertically integrated eCommerce marketplace. It offers a point of sale software solutions to retail management and restaurant businesses by deploying smart inventory management tools to help in effective tracking of inventory in real-time. ... learn more about Bindo POSVISIT WEBSITEFree Trial14 daysEntry Level PriceContact Vendor
- The retail POS system to manage your sales.
Lightspeed Retail Point of Sale software is the industry-leading easy to use cloud-based POS solution for retailers. Lightspeed Retail simplifies the way you serve customers and manage all your store locations. Lightspeed POS software to manage your inventory, keep tabs on your sales, manage your employees, process payments and create unforgettable shopping experiences that keep customers coming b... learn more about Lightspeed POS"Good"Clay Duos, Owner at Clay M. Duos, DDSVISIT WEBSITEFree Trial14 daysEntry Level Price$69.00 per Month
- THE POS SYSTEM TO ACHIEVE YOUR NEXT BUSINESS GOAL.
Revel Systems is the POS software and platform built to help the business achieve its goals. Improving day-to-day operations and fueling merchant growth, Revel's streamlined ecosystem pairs an intuitive point of sale software with powerful management tools, integrating inventory management, employee management, sales reporting, and more into a single platform.... learn more about Revel System
- User-friendly Point of Sale system.
Odoo's Point of Sale solution consists of a smart interface that any restaurant, shop or retail company can use without any difficulty. This solution is compatible with any hardware, works online/offline, and the integrated inventory management enables real-time control and accurate forecasting to manage procurement.... learn more about Odoo POSVISIT WEBSITEFree Trial15 daysEntry Level Price$6 per Month
- Meet the leading retail POS software. Built for retailers, by retailers.
The same cloud POS you know and love, servicing start-up to enterprise-grade retail businesses. We're more than just a payments processing software—we get you and grow with you! Propel into the next era of retail with the Heartland family by your side.... learn more about Heartland RetailVISIT WEBSITEFree Trial7 daysEntry Level Price$80.00 per Month
- Simple, made possible
NCR Silver is a POS system that is hosted on the cloud and developed specifically for the Apple iPad. Created by the first Point of sale systems provider, NCR, the NCR Silver POS software leverages the simplicity and ease of use of the iPad, enabling users to run their POS-related functions including employee management, inventory management, scheduling, sales reporting and more from a convenient,... learn more about NCR SilverVISIT WEBSITEFree TrialN/AEntry Level Price$79.00 per Month
- The Right POS Solution for Any Restaurant
The Simphony POS system from Oracle is built for complete restaurant management. Simphony powers the most successful food and beverage venues across the globe, from local cafés and iconic fine dining restaurants to global quick-service chains, stadiums, and theme parks. As an all-in-one cloud POS platform, it helps restaurateurs optimize their online and in-house operations in real time from any ... learn more about Oracle MICROS SimphonyVISIT WEBSITEFree TrialN/AEntry Level Price$55 per Month
- Smart, customized point of sale systems that make running your business easier
Your Clover POS system makes running your business a breeze. Take orders and accept payments. Organize inventory and manage your team. Grow your customer base. All at the tips of your fingers. ... learn more about Clover
- Accept payments in person with a card reader and commerce tools from Zettle
Accept payments in person with a card reader and commerce tools from Zettle, a member of the PayPal family. Securely process cash and card payments, track sales, and more—right from your compatible smartphone or tablet. The seamless sales system for any business—on the go or over the counter. Your shopfront and back office—all in one easy-to-use system.... learn more about Paypal Zettle
- Retail & Hospitality POS Software
Tillpoint is the multi-award-winning POS & Business Management System capable of running your entire operation. Its innovative modular design allows users to easily manage all areas of operation, including the POS, Inventory, Staff and Accounting. Tillpoint currently has over 25 modules, all of which are included in the subscription plans, resulting in a complete, centralized, and cost-effect... learn more about TillpointVISIT WEBSITEFree Trial30 daysEntry Level Price$99.00 per Month
- Award winning EPOS systems and cloud software for any business.
Inventory, customer loyalty and point-of-sale software for iPad, Android, Mac & PC. Instant setup, grow and manage your business in the cloud. From a single location, to many. ... learn more about Epos Now"Epos Now UK Award winning EPOS systems."pemor pemorVISIT WEBSITEFree Trial30 daysEntry Level Price$39 per Month
- Retail Management System Software
NCR Counterpoint is the specialty retail management software system that integrates the front and back offices seamlessly, enabling you to grow your business. Our comprehensive and flexible retail management system solution will manage your business's details so you can focus on what truly matters: your customers. ... learn more about NCR Counterpoint
- Your Smart POS Solution
PosBytz is your comprehensive platform to manage your Point of Sales. We offer a complete package to manage your business from setting your inventory to accounting & reports. PosBytz supports launching your POS using your Android Tablets and we also provide customized solution with Cash regsiter, printers,scanners and Cash drawers. ... learn more about POSBytz
- Maximize Your Restaurant Operations with CAKE Point of Sale
CAKE offers solutions for the entire dining experience. From mobile marketing and waitlist management to point of sale and payment processing, the CAKE restaurant management system helps you grow your business. The CAKE Point of Sale System is simple, intuitive, and cost-friendly. It accelerates your order process with customized workflows as well as on-the-fly menu and table adjustments. Acce... learn more about Cake POSVISIT WEBSITEFree TrialN/AEntry Level Price$69 per Month
- Next generation retail and POS software system.
Erply is a cloud POS system for retailers of any size. We offer comprehensive inventory management, a suite of detailed reports, and multi-store functionality. Erply is fast and flexible, making us a long-time partner of several highly successful brands like Sony, Disney, Garmin GPS, Elizabeth Arden, Athlete's Foot, Carat, Rapid Refill, Viasat, UNICEF, United Nations and United States Olympic Comm... learn more about Erply"Overall Experience: Good"Dario DittoVISIT WEBSITEFree Trial14 daysEntry Level Price$99.00 per Month
- complete Point of Sale System Software
ShopKeep POS software puts your cash register on an iPad. It’s intuitive and easy to use. We were founded by a merchant, so we know simple, powerful solutions beat complicated bells and whistles every time. With ShopKeep, you can accept any form of payment and you get essential features like automatic inventory tracking, employee management and real-time sales reporting anytime, anyplace.... learn more about ShopKeep"Head to Head working tool"Anonymous
- Free POS Software for Small Businesses
eHopper POS software is easy to use, cross-platform, and available on Android tablets, iPad, Windows PCs, and the Poynt terminal. eHopper is a free POS system for Windows PCs, Android and Poynt. eHopper point of sale software fits small businesses such as quick-service restaurants, coffee shops, bakeries, cafes, bars, liquor shops, food trucks and other retail business looking for a consolidated... learn more about eHopper
- Grow your retail faster with Hike POS software
Hike is a leading retail POS software in the cloud with everything you need to run & grow your business. Sell in-store, at retail events, pop-up stores and even online. With all sales channels in one POS software, Hike manages all aspects of your retail business. Hike includes everything you need to effectively run and grow your retail business. Hike POS software works on any iPad, PC and Mac. Don... learn more about Hike POSVISIT WEBSITEFree TrialN/AEntry Level Price$59 per Month
- Power every channel with Retail Pro
Retail Pro International (RPI) is a global leader in retail management software that is recognized world-wide for rich functionality, multi-national capabilities, and unparalleled flexibility. For over 25 years, RPI has innovated retail software solutions to help retailers optimize business operations and have more time to focus on what really matters - cultivating customer engagement and capitali... learn more about Retail Pro
- The Cloud-Based POS System for Small Businesses
Vital point of sale gives you reliable, easy-to-use tools that will help you be more efficient and run your business better. Get real-time data to better manage inventory expenses, maximize sales and help stay in stock. Easily establish and manage price points and discount programs across products and locations. Set up, track and manage taxes for accounting procedures, and how they appear at the p... learn more about Vital POS
- Retail POS Software & Talent Management Solutions
Cegid is a robust point of sales software and stores management software for retail businesses. It’s a POS software & reliable management system that also integrates the capabilities of inventory management and customer relationship management applications. The program combines all customer touch points across different platforms to deliver centralized store management and staff monitoring exper... learn more about Cegid
- Retail POS Software to Automate Your Store Operations
MicroBiz is easy-to-use retail automation software designed to automate manual tasks that can consume operations at independent retailers. Runs on iPads, Macs and PCs. Access your store system any time, any place. Updates included for free with subscription. ... learn more about MicroBizVISIT WEBSITEFree Trial21 daysEntry Level Price$55 per Month
- Truly Free Web-Based Point of Sale System.
Imonggo is the first free cloud-based point of sale system for a retail management solution, enabling small businesses to operate, manage, and grow their stores.... learn more about Imonggo
- Free POS Software & Inventory Management Software.
Loyverse provides simple yet powerful POS software tools for managing small to medium retail business. Manage your store and sales from a smartphone or tablet — increase your small business profit by making your sales easy and fast with Loyverse Point of Sale software, manage inventory, visualize sales analytics, acquire, retain, engage your customers and multiply their average spend.... learn more about Loyverse"Good POS"Angei Ret
- AmberPOS Point of Sale Software
Point of Sale Software and Retail Management Solutions for retailers in Canada and the United States. Best for retailers looking for a fully functional Point of Sale solution which includes Inventory Management, Customer/Vendor Management, Reports, eCommerce Integration and Multi-Store Capabilities. ... learn more about AmberPOS
- The all-in-one retail POS built for you
Grow your business with Rain’s all-in-one retail POS system and integrated website. Manage your inventory, customers, and marketing all in one place. Experience the benefits of a retail POS system built to grow your sales, save you time, and future proof your business. The future is bright.... learn more about Rain POS
- The Most Complete POS And Inventory Management Software For Retailers
WooPOS Bundles Together Powerful E-Commerce Tools To Help Customers Manage Their Stores, Transactions And Customers. Our system does it all. Manage inventory, customers, employees and point-of-sale systems across multiple storefronts. You’ll have accurate analytics and over 500 reports to help you improve your business. Easily track inventory and process transactions across multiple storefronts ... learn more about WooPOSVISIT WEBSITEFree Trial30 daysEntry Level Price$59 per Month
- Point of Sale and Inventory Management for cafes, restaurants, and stores.
Poster POS is a cloud-based tablet point of sale software system that enables businesses, specifically cafes, restaurants, and shops to take orders, manage inventory levels, monitor stocks, and more. The system is easy to set up, with your whole POS software up and running in 15 minutes. ... learn more about Poster POSVISIT WEBSITEFree Trial15 daysEntry Level Price$24.00 per Month
- The retail POS and back office software that simplifies store operations
The ideal retail Point of Sale solution is easy to use, customizable to your needs, and packed with the essential retail functionality– inventory management, promotions, mobility, reporting, customer accounts. LS One offers all that, and more. It’s quick to set up, and comes with everything a retailer needs to be successful. This includes comprehensive back-office management of items, promotio... learn more about LS OneVISIT WEBSITEFree Trial14 daysEntry Level PriceContact Vendor
- The restaurant iPad POS System
Lavu Inc. was formed around the idea of using technology to create products that improve the lives of small business owners. Our cloud-based iPad point of sale system offers all the functionality of a traditional system, with all the customizability and flexibility modern technology provides.The quality of your restaurant’s POS system can mean the difference between profit and loss. Having the r... learn more about LavuVISIT WEBSITEFree TrialN/AEntry Level Price$69.00 per Month
- Let Instore help you move to contactless ordering during this challenging time
Manage your business anywhere, any time with the iPad POS system loved by merchants everywhere. Instore customers enjoy promotions, analytics, payments, rewards, online ordering, and much more built right in, so business can be simple. At Instore, our mission is to help retailers and restaurants thrive in a competitive world. We achieve this through thoughtful, easy-to-use point of sale software t... learn more about Instore
- Turn your Retail Small Business into a Customer Focused, Profit Generating Machine
PHP Point Of Sale is originally created for a small tennis pro shop in order to help keep track of sales. Based on the success and feedback from the creation of a system for them, php point of sale continued to grow. It is used throughout the world in many countries and small businesses. We thank all our customers and the open source community for helping this small project become so successful.... learn more about PHP Point of SaleVISIT WEBSITEFree Trial14 daysEntry Level Price$28 per Year
- Ordyx POS For Restaurants & Bars
Ordyx POS is the latest point of sale for bars, restaurants, nightclubs, fine dining, and more. Using only the most advanced technology, Ordyx provides you with the ongoing, reliable service needed for your business to flourish. Our user-friendly and simple-to-learn system uses a remote back of the house, and a cloud-based front of the house so that you never need to worry in the event of yo... learn more about Ordyx POS
- Powerful Integrations That Scale Your Business
Paladin Data provides a simple point of sale solution with inventory management to hardware stores, pharmacies, and retail stores nationwide. With no long-term contracts, we believe in monthly agreements. Setup, onboarding and training are easy with dedicated account managers who assemble your system and transfer the data. Our 100% USA based customer support is available 24/7. With automatic syste... learn more about Paladin POS
- The #1 customer-rated iPad EPOS system on the market
Nobly POS is the #1 customer-rated EPOS system for hospitality and top choice for renowned coffee shops, delis, restaurants and chains. Merchants use Nobly POS to manage inventory & staff, gather business insights with 30+ powerful reports, set up loyalty schemes, take credit card payments, integrate with accounting software and more. ... learn more about Nobly POS
- There’s no better marketing option out there for businesses. Turn all your customers into regulars.
Imagine if every person who visited your store for the first time paid you a return visit. Getting new customers to try out your business is a good way to grow—but getting your existing customers to return is even better. With Fivestars, you’ll transform casual shoppers into regulars, by sending personalized offers they can’t resist. Need a better way to reach your customers? Over 15,000 bus... learn more about Fivestars
- Spa & Salon Management Made Easy
Booker by MINDBODY is transforming the way local services are managed by businesses and discovered by consumers. Booker replaces everything from manual methods to disconnected software, and unifies the essential components of running a service business into a single web-based platform, accessible from any device.... learn more about BookerVISIT WEBSITEFree TrialN/AEntry Level Price$129 per Month
- Award Winning Android POS Software for restaurants and retail.
IVEPOS is an all-in-one point-of-sale and management platform for businesses in the foodservice and retail space. As a cloud-based system built specifically for restaurants and retail, IVEPOS offers functionality like mobile POS systems, inventory management, sales analytics, CRM and customer loyalty on an easy-to-use interface. The company powers successful restaurants and retail by combining poi... learn more about IVEPOSVISIT WEBSITEFree Trial7 daysEntry Level PriceContact Vendor
- Cloud based POS for retail stores
BooksPOS makes complex retail simple with all-in-one cloud inventory, POS, Accounting, and eCommerce. BooksPOS allows you to manage all your sales channels, inventory, point of sale and supply chain in one central, cloud-based software. BooksPOS also allows you to run all your franchise network of stores seamlessly from any location. BooksPOS offers a semi-integrated P2PE payment processing ... learn more about BooksPOSVISIT WEBSITEFree Trial34 daysEntry Level Price$29 per Month
- The Complete POS & Online Inventory Management Software Solution
Primaseller is a complete POS software and Online Inventory Management Software Solution that enables multi-channel retailers to manage their Brick & Mortar in-store sales along with all their online channels of sale like their web stores or marketplaces like Amazon in an integrated seamless manner.... learn more about PrimasellerVISIT WEBSITEFree Trial14 daysEntry Level Price$59.00 per Month
- Retail Point of Sale Software System
Webnexs POS software is a comprehensive point of sale system software designed to let you sell from your online eCommerce website or brick-and-mortar store with ease and efficiency. It comes with all the core functionalities of a store management system, including accounting, inventory, invoicing, and more, to ensure that you manage your online and offline retail store from a unified platform. ... learn more about Webnexs POS
- Open Source POS Software.
Pangea Open POS is an Open Source Point of Sale Software designed to work with touch screens and available in 3 versions for Restaurants, Retail management and Spa. Pangea Open POS software is available on both free and paid versions. The paid version is accessible by signing up on Members Area. On Members Area you can find the latest version while on Source Forge you can still download previous v... learn more about Pangea Open POS
- Introduction to the Buyer’s Guide to the POS Software
- What is Point of Sale (POS)?
- What is a Point of Sale (POS) Transaction?
- What is a Point of Sale (POS) System?
- Why Do Businesses Require POS Software?
- What are the Benefits of POS Software?
- What are the Different Types of (Point of Sale) POS?
- How Does a Point of Sale system work?
- What Are the Various Types of POS Software Based On Deployment Options?
- What is the Difference Between On-Premise POS and Cloud-based POS?
- POS Best Practices
- How to Choose the Best Point of Sale Software?
- What Questions Should You Ask Before Buying a POS system?
- What Are Some Common POS Mistakes, and How To Avoid Them?
- Features of Point of Sale Software
- How to Keep the POS System Secure from Cyber Attacks?
- What Are the Current Trends in the POS System?
- What is the Average Cost of POS Software?
- Why Refer to GoodFirms’ list of the Best Point of Sale (POS) software?
Introduction to the Buyer’s Guide to the POS Software
Manual checkout processes are no longer valid in the dynamic business environment. Flexibility and automation have become a crucial differentiating factor. A POS software eases ordering, billing, product positioning, customer service, sales projections, marketing campaigns, and demand forecasts. Its implementation can help businesses ease the purchasing process and forecast seasonal demands accurately with analysis of historical customer purchase data.
Businesses get hold of commerce by using point of sale systems that promote longevity in the business. Retail, hospitality, consumer services, multi-service businesses (like health, nutrition, entertainment, theatres, and hotels) make use of point of sale apps regularly.
However, choosing the right POS software for your business can be daunting. Therefore, this buyer's guide to POS (Point of Sale) software intends to provide in-depth information to the buyers to choose the appropriate point of sale system for their business.
What is Point of Sale (POS)?
POS is an abbreviation for Point of Sale or Point of Service. It means the point of sale transaction or deal that happens between a merchant and a customer when purchasing the product or service. The POS solution is generally used to carry out the transaction.
In simple terms, Point of Sale serves as a system that allows the sale of physical goods in a retail store. The POS system eases the checkout process, streamlines billing, and improves customer experience.
For example – If you are purchasing something in a retail shop, you are undergoing point-of-sale.
What is a Point of Sale (POS) Transaction?
POS transaction is the state where customers offer payment for the purchase of goods or services. It occurs when the deal is finalized. The user can use cash, debit cards, mobile payments, or credit cards for the payment.
POS systems are increasingly becoming popular by allowing customers to speed up the checkout process and pay bills easily.
What is a Point of Sale (POS) System?
Any store that has a point of sale and point of purchase can use POS software. Ecommerce stores and many brick-and-mortar stores widely deploy the POS system. The POS system helps in controlling the transactions. From customers, products, sales, inventory, loyalty programs, and labor; this point of sale software solutions automatically updates the essential database.
The retail companies, grocery shops, and hospitality businesses like restaurants and hotels can benefit highly from a POS system. The retailers can accept and process the payments with the help of retail POS software. The user purchases the POS system with hardware and accessories such as a monitor screen, cash register, barcode scanner, receipt printer, and card readers.
Why Do Businesses Require POS Software?
The point of sale system software is becoming the nerve center of every business. It provides an all-in-one solution to a large number of everyday issues. The point of sale solutions collects and records data accurately, which helps users know about the functioning of the business. Point of sale software is essential due to many reasons:
- Manage the Inventory- The point of sale software maintains the business' inventory. It collects and tracks the information that helps the users know what sells a lot and what time it should be restocked. From the reports, the users can decide when they should adjust the pricing.
- Automate the Accounting- POS solutions make the record-keeping and accounting process easy and effortless. Directly from the system, the user can collect all the data. If the sound POS system is connected to the computerized accounting system, the user can clear credit cards, record transactions, manage sales, and quickly collect taxes.
- Collect Customer Data- The user can gather the information from the current customers based on the information input capacities. The POS system allows improving customers' buying experience by keeping the information related to customers' phone numbers and email addresses. The customers will find it easy to shop more if their information is stored prior to the system. This results in better CRM.
- Save Time - The point of sale software speeds up the checkout process and inventory management. It offers faster payroll processing. The user can make use of the search tool to look for any type of transaction.
The businesses should invest in POS software due to the following reasons:
- Improved customer experience
- Simplify sales from multiple locations
- Better productivity through integrations
- Gain access to customer purchase histories
- Control of inventory
- Manages Taxes
What are the Benefits of POS Software?
- Speedups purchase transactions
- Provides a seamless shopping experience
- Optimizes checkout process
- Saves information about all customer’s purchase history
- Boosts productivity by the faster checkout process
- Provides essential business reports and sales data
- Better customer service and experience
- Streamlines cross-selling, interaction with shoppers, and up-selling
- Enables easy stock management
What are the Different Types of (Point of Sale) POS?
The various types of POS software are as follows:
Mobile Point of Sale
In the small business sphere, the mPOS system has become more and more popular. Small businesses, like event vendors, contract professionals, and freelancers, find Smartphone POS services an apt option for processing payments. As per the business requirement, the mPOS can be connected to external hardware like a card reader, cash drawer, printer, and barcode scanner. The business owners only have to download an app and create an account for a mobile POS system.
The user can experience better processing capability, enhanced communication, sophisticated consumer analytics, real-time inventory management, and wireless connectivity with mPOS smart devices. It is cheaper and more flexible than the ePOS (electronic point of sale) system. In retail stores, mobile POS software helps attain consumer data, empower employees, and generate more dynamic sales opportunities. It is suitable for mobile vendors, coffee shops, gift shops, small retail stores, pizzerias, ice cream parlors, art galleries, small theatres, salons, quick-service restaurants, juice bars, and professional services.
The Terminal Point of Sale
The terminal point of sale (POS) system is used for processing payments at the billing counter. POS terminal usually detects all modes of payments. The modern POS terminals discover NFC (near field communication) / contactless cards and wallets such as Apple Pay, Google Wallet, Samsung Pay, and many more. The Terminal point of sale system is apt for busy retail, antique stores, grocery stores, restaurants.
Self-Service Kiosk POS
A Self-service POS system enables the customers to input the necessary payment data and check out their purchases with self-service POS systems. Even if the billing workers are not physically present to manage the sales process, the businesses can deploy self-service kiosk POS to manage the billing counter. It is apt for - ticket sales, large retail stores, parking, etc.
How Does a Point of Sale system work?
The POS system helps in running the businesses smoothly by saving time and reducing paperwork. It works in the following manner:
- Installation and set up – The POS system involves physical hardware components and software system data. The POS provider sets up the account. The user can add inventory, employees, and customers. The POS Company teaches users how to make use of this POS system.
- Collects data- The POS systems fetch customers' data, including the phone number, name, and customer number. In the industry-specific software, there are features of inventory management.
- Payment Processing: The customer uses a credit/debit card or an authorized e-wallet to make the payment at the billing counter. Before making the authorized transaction, the user requires the PIN, signature, and fingerprint scan to complete the POS purchase. From the PIN or other security features, the authentication information travels through the banking networks to reach the issuing bank. The bank holds power to approve or deny the deal based on the transaction type and amount of funds present in the cardholder's account.
- Promotion - The Point of Sale solutions allow users to design simple marketing strategies to gain more business. It offers email marketing and direct mail reports.
- Reporting and Back Office – The users can review the sales reports and manage inventory, employees, and customers. The point of sale software provides reports that include the details of the cost of goods sold, low inventory along with existing inventory, customer purchase history, item-specific sales reports, and gross sales.
For example,- In the restaurants, the POS system enables tableside payment. You may use credit cards or cell phones to pay with Apple Pay or Android Pay for paying the amount. The restaurant's machine or system to take your payment is termed their point of sale terminal. It takes the payment of the customers by adding up the totals along with the sales tax.
What Are the Various Types of POS Software Based On Deployment Options?
On-Premise POS Solutions: Businesses that want to house their POS software on their own in-house servers and IT infrastructure can deploy the on-premise POS software. Businesses have to purchase the license to use the software.
Web-based or Online POS Solutions: Third-party online POS software providers offer web-based online POS software that can be accessed from anywhere with internet accessibility.
Cloud-based POS Software: The cloud-based POS solutions are hosted through a third-party cloud service provider, and business data is stored in cloud servers for high-speed transactions and massive storage capabilities.
Open source POS Software: Open source POS solutions come with free source code that can be modified according to business needs.
Based on the Requirement and Nature of Business
There are many types of POS systems, and you can pick up the apt POS solution depending on the requirement and nature of your business.
Retail POS Software- This type of system includes label printing for items without UPC codes, employee commissions, scales of weighted items, ecommerce integrations to set up an online store, and product matrix along with item variants to support the different types of product sizes, colors, etc.
Restaurant POS software- This software should cover the receipt printer for attaining the physical check to the customer, ability to assign order types such as dine-in or takeout, online ordering, remote ticket printing, and custom table map.
Salon POS software- This type of solution requires online booking, calendar management, and memberships.
What is the Difference Between On-Premise POS and Cloud-based POS?
If you are in a dilemma to choose between an on-premise POS or a cloud-based POS system for your business, the below-mentioned points will help you draw the conclusion.
On-Premise - The user can access data from only one location as it is a closed network. Your business will be responsible for the protection of your on-premise server.
Cloud-Based - The user can access the cloud-based system from anywhere in the world as it stores data online. The data in this system is more secure as the technical experts maintain the servers.
Integration and Customization:
On-Premise - Based on the business process, the user can customize the on-premise module. The enterprises with a considerable budget can find it an appropriate option.
Cloud-Based - Though the customization in a cloud-based POS system is limited, it is easy and effective to integrate new modules to a cloud-based system. This system is less time consuming, and users don’t have to be fretful about the networks and servers.
On-Premise - The user does not have to depend on any ongoing service fees for hosting. The user has the freedom and control over the data with this system.
Cloud-Based - Being a subscription-based service, this system has a little upfront cost. The vendors automatically handle maintenance and updates. On the basis of the business size, the price can vary.
POS Best Practices
The user should follow the below-mentioned practices to make the POS system efficient:
- The POS software should meet the needs of the digital era to meet the demands of reliability, speed, and security.
- The companies prefer cloud-based platforms so that the users can experience unified commerce, the agility of deployment, along scalability.
- The POS solution should be able to enhance customer engagement with the help of technology. The retailers can bring incentives, cross-sell, interact with shoppers, and up-sell by swiping a loyalty card.
- The retailers should make an educated purchase decision with the help of e-commerce and omnichannel experience.
- The store associate uses a mobile point of sale software by attaching shopping carts with tablet computers and Apple iTouch.
- The retailers should provide a consistent pricing pattern or pricing transparency across all channels, whether physical or virtual.
- The merchants should believe in creating a powerful POS foundation that also supports modern POS systems.
- Retailers should be aware of the changes and updates in the mandatory regulations such as Payment Card Industry Data Security Standard (PCI DSS). They should use PCI compliant devices, monitor physical devices, and should not connect their POS system to external networks.
How to Choose the Best Point of Sale Software?
The POS software should meet the digital era's needs to meet the demands of reliability, speed, and security. The best POS software can simplify business operations and allow users to make informed business decisions. The user should consider the following crucial points to pick the best point of sale system for their business:
User-friendly – The point of sale software should be easy to use so that you can manage it comfortably without consulting the manual regularly or depending on the tech support all the time.
Hardware – The type and size of the business decide on the kind of hardware. The small retailers need a tablet, card reader, and cash box, while the more extensive operation prefers terminals, receipt printers, and barcode scanners.
Software – The user should study the option's capabilities and costs to ensure that the point of sale app is the right fit for their business needs.
Integration – The POS solution should integrate appropriately with the tools, applications, and software that the user is already using. The POS system that integrates seamlessly with third-party vendors will prove to be the ideal choice for the users.
Automation – The POS system software should be able to automate processes and reduce manual inputs. From the logistics, it should be able to use the data. The point of sale system should hold the capability to update inventory and order information by the supply chain.
PCI Compliance – In small business, it becomes crucial to have the provision of payment security. The point of sale software should be in compliance with the data security standards, which are recognized by the Payment Card Industry (PCI). The users’ payment data should be safe-guarded with end-to-end encryption and data tokenization.
Support- POS solutions should provide 24/7 support through live chat, phone, and email.
Cost- Before finalizing the POS system, the user should consider its cost that includes the hardware and software price. Make sure that the terminals should align with the needs of the users. The user should also consider operating costs.
Features- The user should make sure that the POS system should have the core functionalities of inventory tracking, customer management, invoicing and billing, refunds and returns, employee scheduling, and data analytics.
What Questions Should You Ask Before Buying a POS system?
When the user plans to purchase the point of sale software for their business, then he/she should ask a few questions to gain information about prospective POS provider, which in turn helps him to know about the POS Company:
- Is the company financially workable?
- Whether POS is the primary business of that company?
- How much experience does the company hold regarding your business industry type?
- Whether the company serves as a provider or reseller?
- How are the reviews of that particular company?
- What are their service parameters?
What Are Some Common POS Mistakes, and How To Avoid Them?
While choosing a POS software, the users might make a few common mistakes. Let’s discuss how to overcome them:
Pay attention to price only.
Mistake- The user can buy cheap and low-quality POS system software that lacks essential functionalities.
Remedy - To run a competitive business, they should spend more to buy a sophisticated POS system that offers essential and advanced features.
Ignoring the hidden costs
Mistake – Busy business owners may ignore the costs of training staff, maintenance of the system, and payment processing. It can result in more expenses than initially expected.
Remedy- Before investing, it is advisable to consider the factors related to migration costs, hardware, and software, payment processing, maintenance, setup fees, etc.
Missing the support system
Mistake- Without the support system, the user can face some technical issues that can waste precious time and results in disappointments.
Remedy- The knowledgeable and reliable support system provides technical aid to the users at the time of need. Users should look for vendors that provide efficient technical support.
Restricting the customer payment option
Mistake – The POS system offering limited payment options may turn away some customers from the products and services.
Remedy- More payment options should be given to the customers. The chip payment option will remove the fraudulent charges. They should look for a point of sale software that offers multiple payment options.
Features of Point of Sale Software
The prominent features of the Point of Sale solutions are:
Inventory and stock Management- All the time, the point of sale system software offers full visibility and accountability at the store level. It presents the visibility of inventory along with SKU’s (Stock-keeping unit) transaction history.
Billing and Order Processing- By scanning items and capturing different payment modes, the point of sale solutions perform billing and order processing functionality. The POS generates order invoices, emails to the customers, adds customer details along with discount details.
Sales Monitoring and Reporting - The point of sale software produces a strong sales report. The merchants can receive hourly, daily, weekly, monthly, and yearly reports. The advanced POS solutions offer sales trends like seasonal demand in products and information related to stock management.
Cross Channel Returns Management- The POS management system accepts the cross-channel returns and assists in refunds and replacements from any type of store location. The POS system captures the details of the reason for the return, the salesperson's name, and remarks.
Employee Management- The point of sale software administers the employee hours, staffing levels, and sales performance, which ultimately helps track employee productivity. With each transaction, the POS tracks the employee's activity, which eventually assists in dividing the right and weak performers.
Customer Relationship Management – By storing customer data and purchase history, the point of sale software helps in retaining the customers. In business, customer data is helpful for advertising as it offers insights regarding which customer would be paying attention to the sale.
Onboarding and Support- The point of sale systems software provides interactive webinars, 24/7 support, one on one sessions, email and chat support, customer forum, and account history.
Mobility – The POS system software can be customized for mobility. Your shopper may be on any floor, section, or counter. Mobile POS allows you to take payment and close transactions from anywhere.
Multiple Payment Methods: POS allows payments with multiple payment modes such as credit card, debit card, loyalty points, gift cards, discount cards, etc. It also allows shoppers to pay with multiple currencies.
How to Keep the POS System Secure from Cyber Attacks?
You can keep your POS system secure by following the best practices as below:
- Make use of PCI (Payment Card Industry) compliant devices
- Never connect the POS system to external networks
- Set firewalls and anti-virus software
- Limit access to the internet
- Prohibit remote access
- Create strong passwords and often change it
- Lockdown all the devices at the end of the workday
- Appoint security experts
What Are the Current Trends in the POS System?
The global point of sale (POS) software market is forecast to reach a size of 42.5 billion U.S. dollars by 2027 - a more than threefold increase from 2018. The Pandemic led to restrictions on cash payments, and the focus of authorities on promoting cashless transactions have significantly increased the use of POS software solutions.
The most recent trends in the POS system are as follows:
- Cloud-Based technology - The cloud-based applications that integrate with the POS system is reducing the cost of the point of sale ownership.
- Artificial Intelligence - Several companies are automating tasks and learning a customer’s journey through data and digital touchpoints by making use of AI in business applications.
- Mobile payments - In business, mobile payment options have made the transactions more accessible and safer and can even improve customer service.
- Data collection and analytics - The POS software collects customer details along with data and tax information. It checks employee productivity along with sales.
- Rise of Bluetooth - On Bluetooth, the payment is fast and secure. The users don’t have to rely on WiFi. Even when the internet is slow or non-existent, they can work comfortably.
- On-demand purchasing - The POS system allows on-demand purchases for the customers. They can purchase food or goods in advance with the help of store-specific payment apps.
What is the Average Cost of POS Software?
The POS software cost depends on the business size, amount of features it offers, the quality of elements, the type of industry the POS system is meant for, and the potential for customization and scalability. The POS is made up of software along with hardware. The POS hardware costs include tablets, monitors, card readers, receipt printers, barcode scanners, and self-service kiosks. You should also consider the POS hardware costs along with the software.
The small businesses hold the basic features of the POS software, so their prices are more affordable rather than the large organizations that believe in investing in the plans that offer more advanced features. If you are looking for Free and open source POS software solutions, then you can consider Chromis POS, Floreant POS, and Unicenta.
Why Refer to GoodFirms’ list of the Best Point of Sale (POS) software?
GoodFirms’ platform performs thorough research based on the latest market trends. Here you will get the curated list of best POS software accompanied by the authenticated reviews. By exploring this huge platform, you can find high-quality and accessible POS software solutions available in the market. Prioritize your business needs and then accordingly decide the best POS software system for your business.
You can choose the best POS software for your business needs by going through the GoodFirms’ list of the top POS systems. The implementation of the high-performance POS system in your business will provide you better customer experience. Feel free to talk to the experts at GoodFirms or explore the third party vendors to gain more information on the point of sale software.