Please introduce your product and give a brief about your role within the organization.
MRPeasy is a simple yet powerful self-service manufacturing ERP/MRP software that offers seamless management of production, stock, customers, purchases, finances, and your team. I am responsible for anything marketing-related.
What was the objective behind coming up with this software?
In 2000, MRPeasy’s core team started a software company that developed high-performance web applications. In 2010, when cloud technology had advanced to a necessary point, they identified a market gap: small manufacturers were not able to benefit from sophisticated production planning software. The team decided to create MRPeasy and in 2014, our software was ready to launch.
How is your software beneficial from a value addition perspective to the clients compared to other software alternatives available in the market?
Functionalities for the price. We offer a wide range of much-needed functionalities for manufacturing and distributing businesses and we are regularly adding new features. Also, integrations with accounting, e-commerce, and other platforms.
There is a detailed demo video library and user manual for implementing the software in-house. Features and pricing plans can be found on our website.
What industries do you generally cater to? Which industries in general are highly benefiting by using your software?
MRPeasy is not industry-specific. Small and medium-sized manufacturers from all industries can benefit from our software.
What are the key features of your software that makes it stand apart from your competitor products in the market?
Cloud-based, free updates, user-based pricing, advanced production, and material planning and reporting functionalities, feature-rich procurement management, financial and accounting functionalities.
What is the customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Customers who have implemented MRPeasy are happy with our software, this can be seen from different software review sites. We have a customer success team who takes care of customers in the initial stages, and a support team to help with any issues going forth.
Are your customers repetitive? If yes, what is the percentage of repeat customers that you have?
As our business model is a subscription, all our customers are repetitive.
Does your software product provide any resource or knowledge section for its users? If yes, what kind of material is provided to your users to help them get acquainted with your product?
We have a User Manual, which covers 100% of MRPeasy functionality, 30+ demo videos, a Testing Manual, and Implementation Guidelines to help users.
What kind of support system do you offer to your clients for catering to their queries and issues?
We have a ticket system for support, we also provide account managers.
What has been the revenue for your product for 2021?
Where do you see your product in the next 10 years?
A solid provider of ERP/MRP software for small manufacturers and distributors worldwide, keeping a remarkable part of the market.
