Visit website

One Al platform to transform customer experience at scale

NiCE is transforming the world with AI that puts people first.

Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution.

Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
NICE
1986
United States
  • Consumer-services
  • Education-management
  • Information-services
  • Information-technology-services
4 Industries
  • English
1 Language
Industries
  • Consumer-services
  • Education-management
  • Information-services
  • Information-technology-services
Licensing & Deployment
Support
  • Chat
  • 24x7 Support
Training
  • Webinar
Knowledge Base

Media

Nice
Nice
Nice
Nice

Nice Core Features

Focus of Knowledge Management Feature
  • Access Control
  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Knowledge Base Management
  • Reporting & Analytics
  • Search/Filter
  • Security
  • Self Service Portal
  • AI Features
Focus of Customer Experience Feature
  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Reporting & Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis
  • AI Features
Focus of Workflow Management Feature
  • Access Controls
  • Business Process Automation
  • Custom Dashboard
  • Document Management
  • Graphical Workflow Editor
  • Notifications & Reminders
  • Reporting & Analytics
  • Task Management
  • Workflow Configuration
  • AI Features
Focus of Robotic Process Automation Feature
  • AI Integration
  • Audit and Compliance Reporting
  • Bot Deployment and Orchestration
  • Bot Development
  • Customer Support and Training
  • Integration Capabilities
  • Low-Code Capabilities
  • Monitoring and Analytics
  • Process Automation
  • Scalability and Reliability
  • Security
  • Workflow Design and Management
  • AI Features
Focus of AI Automation Tools Feature
  • AI-Driven Decision Making
  • API & Webhook Support
  • Compliance & Audit Trails
  • Context-Aware Automation
  • Error Handling & Retry Mechanisms
  • Human-in-the-Loop Controls
  • Low-Code / No-Code Interface
  • Machine Learning Models
  • Natural Language Processing
  • Pre-Built Automation Templates
  • Predictive Automation
  • Real-Time & Scheduled Execution
  • Security & Data Encryption
  • Third-Party Integrations
  • Workflow Automation Builder
  • Workflow Monitoring & Logs

Nice Pricing

Pricing Type
  • Flat Rate
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Monthly Payment
  • Quote Based
Vendor pricing page
Plans & Packages
Essential Suite
$135 Per Month
Features
  • Screen Recording
  • Quality Management
Core Suite
$169 Per Month
Features
  • This plan includes all the features from Essential Suite plan
  • Workforce Management
  • Performance Management
Complete Suite
$209 Per Month
Features
  • This plan includes all the features from Core Suite plan
  • Voice of the Customer
  • Interaction Analytics

Nice Reviews

No Review
No reviews submitted yet.
Be the first one to review
This profile is not claimed

Do you own or represent this business? Enter your business email to claim your Goodfirms profile.

Thank you for claimed

You have successfully submit request your claim