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Playvox

Customer Service Software to deliver exceptional experiences.

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Effortless Quality Assurance and Workforce Management. Simplified agent motivation, coaching, and training. Capture customer feedback. Measure what matters. All at cloud speed. Welcome to the digital era of Workforce Engagement Management.
Playvox
2012
United States
  • Marketing-advertising
  • Nonprofit-organization-management
  • Retail
3 Industries
  • English
1 Language

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac

SUPPORT

  • Chat
  • 24x7 Support

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars

Playvox Core Features

Customer Service

  • Alerts/Notifications
  • Escalation
  • Feedback Management
  • Knowledge Base
  • Response Templates
  • Self-Service Portal

Workforce Management

  • Administrative Control
  • Contractor Management
  • Performance Monitoring
  • Skills Tracking
  • Time Tracking
  • Workforce Mobility

Playvox Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Quote Based
Vendor pricing page
  • 15 Days Trial

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