- Consumer-services
- Retail
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- Web-based
SUPPORT
- Email
- Phone
- 24x7 Support
Training
- In-person
Knowledge Base
ProProfs Help Desk Core Features
- Analytics & Reporting
- Alerts
- Customer Review
- Dashboards
- Email Integration
- Escalation
- Knowledge Base
- Live Chat
- Multi-Channel
- Multilingual
- SLA
- Ticketing Management
- Change Management
- CMDB
- Knowledge Base
- Mobile Access
- Problem Management
- Remote Control
- Reports
- Self Service Portal
- SLA Management
ProProfs Help Desk Pricing
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
15 Days Trial
Plans & Packages
- Unlimited Tickets
- Multiple Departments & Teams
- Audit & Admin Controls
- Roles & Permissions
- Auto-Response
ProProfs Help Desk Reviews

ProProfs is an Easy and perfet Tool for Each off you
Review Summary
For which software category are you reviewing ProProfs Help Desk?
Service Desk Software
How long have you used ProProfs Help Desk?
4 Years
How frequently you use ProProfs Help Desk?
Monthly
How do you find pricing of ProProfs Help Desk?
mid-tier
What do you like the most about ProProfs Help Desk?
costumer suppoer
What do you like the least about ProProfs Help Desk?
ui

ProProfs Help Desk is wonderful
Review Summary
For which software category are you reviewing ProProfs Help Desk?
Service Desk Software
How long have you used ProProfs Help Desk?
3 Weeks
How frequently you use ProProfs Help Desk?
Daily
How do you find pricing of ProProfs Help Desk?
inexpensive
What do you like the most about ProProfs Help Desk?
raja rani coupon
What do you like the least about ProProfs Help Desk?
so it

ProProfs Help Desk best
Review Summary
For which software category are you reviewing ProProfs Help Desk?
Help Desk Software
How long have you used ProProfs Help Desk?
55 Days
How frequently you use ProProfs Help Desk?
Monthly
How do you find pricing of ProProfs Help Desk?
inexpensive
What do you like the most about ProProfs Help Desk?
best
What do you like the least about ProProfs Help Desk?
55 days

ProProfs Help Desk is Simple, Fast, Reliable
Review Summary
For which software category are you reviewing ProProfs Help Desk?
Customer Service Software
How long have you used ProProfs Help Desk?
1 Years
How frequently you use ProProfs Help Desk?
Weekly
How do you find pricing of ProProfs Help Desk?
mid-tier
What do you like the most about ProProfs Help Desk?
What I love most about ProProfs Help Desk is its simplicity and efficiency. It’s so intuitive that anyone can start using it right away, without any hassle. The live chat feature and automation save so much time, and the seamless collaboration between team members ensures nothing falls through the cracks. It’s all about making support easier and customers happier!
What do you like the least about ProProfs Help Desk?
ProProfs Help Desk is that some advanced customization options can feel limited, especially for larger teams with complex workflows. While it’s great for most businesses, those needing highly tailored features might find it a bit restrictive.

Good Result
Review Summary
For which software category are you reviewing ProProfs Help Desk?
Customer Service Software
How long have you used ProProfs Help Desk?
12 Days
How frequently you use ProProfs Help Desk?
Daily
How do you find pricing of ProProfs Help Desk?
inexpensive
What do you like the most about ProProfs Help Desk?
What I like most about ProProfs Help Desk is its user-friendly interface and the seamless integration of multiple support features like ticket management, live chat, and a knowledge base. These tools make it easy to provide efficient and personalized customer support.
What do you like the least about ProProfs Help Desk?
What I like least about ProProfs Help Desk is that some advanced features, like detailed reporting and analytics, could be more comprehensive. These features would help businesses gain deeper insights into their support performance and customer needs.

ProProfs is an Easy and Effective Tool for Everyone
Review Summary
For which software category are you reviewing ProProfs Help Desk?
Help Desk Software , Customer Service Software
How long have you used ProProfs Help Desk?
5 Months
How frequently you use ProProfs Help Desk?
Weekly
How do you find pricing of ProProfs Help Desk?
mid-tier
What do you like the most about ProProfs Help Desk?
I loved ProProfs Help Desk's intuitive interface and automation features. The seamless ticket management, priority settings, and canned responses make support efficient. Real-time chat integration and insightful reporting further enhance team productivity, simplifying customer service for any business.
What do you like the least about ProProfs Help Desk?
What I liked least about ProProfs Help Desk is the lack of advanced customization options in reporting and analytics, which can limit deeper insights for more complex customer support needs.
ProProfs Help Desk streamlines the entire customer support process to help businesses build relationships with the customer.
Review Summary
For which software category are you reviewing ProProfs Help Desk?
Help Desk Software
How long have you used ProProfs Help Desk?
5 Months
How frequently you use ProProfs Help Desk?
Daily
What do you like the most about ProProfs Help Desk?
It is easy, simple and fast-working software.
Awesome customer service is provided.
Helpful for me to answer so fast with the real-time chat option.
What do you like the least about ProProfs Help Desk?
This is a great tool for businesses, and no drawbacks found as of now.
ProProfs Help Desk is the solution to your online business problems.
Review Summary
How long have you used ProProfs Help Desk?
80 Days
How frequently you use ProProfs Help Desk?
Daily
I find ProProfs the best help desk support software among all.
Review Summary
How long have you used ProProfs Help Desk?
150 Days
How frequently you use ProProfs Help Desk?
Daily

Helps to Reduce Support Tickets Faster!
Review Summary
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