ProProfs Help Desk

Delighting Customers with Faster Ticket Resolution.

(1 Reviews)
ProProfs Help Desk Software has been developed to cater to the ever-growing needs of the customer service industry. This help desk tool enables agents to track user queries and requests effectively. This kind of issue tracking leads to faster ticket resolution. ProProfs Hel...
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ProProfs Help Desk
Delighting Customers with Faster Ticket Resolution.
(1 Reviews)
Product Demo
Core Features
Help Desk Software Features
  • Analytics & Reporting
  • Customer Review
  • Dashboards
  • Email Integration
  • Escalation
  • Multilingual
  • Knowledge Base
  • Multi-Channel
  • Response Template
  • SLA
  • Ticketing management
  • Alerts
  • Customization
  • Document Storage
  • Interaction Tracking
  • Live Chat
Client Reviews
Helps to Reduce Support Tickets Faster!
Reviewed on 6/3/19 by Kumar Prince
Role: Senior Team Lead at eWeb A1Professionals Pvt Ltd - Committed to Quality
Hands down, my experience with the ProProfs Help Desk has been quite delightful so far. I started using this tool since last November and haven't been disappointed so far. My agents love it! Now everyone can prioritize their tickets and ensure that every customer receives an answer to their question fast. Plus, Knowledge base integration is doing wonders for me. Would recommend the tool to all!
Key Details
Software trial:

15 Days

Starting Price:

$49/Month

Check vendor pricing
Platforms:
GoodFirms