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Rango

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United States HQFounded 2023

Deployment

Web-based

Overview

About Rango

Rango is an AI-powered multichannel customer intake platform for local and regional service businesses. It captures customer conversations across voice, SMS, WhatsApp, and Messenger, follows industry-specific intake playbooks, gathers the information each business needs, qualifies opportunities, and gives teams a clear next action.

Rango supports English and Spanish and can work with an existing business number through call forwarding. It is designed to reduce missed opportunities, improve response consistency, and organize customer interactions without replacing the human judgment required for pricing, scheduling, professional advice, or other business decisions. Rango currently supports industries including HVAC, legal services, cleaning, landscaping, veterinary, pet care, childcare, and residential real estate.

At a glance

Software information

Industries served, licensing and the support Rango provides.

Industries

  • Legal-services
  • Law-practice
  • Consumer-services
  • Accounting
  • Real-estate
  • Commercial-real-estate

Licensing

  • Proprietary
  • Monthly Payment
  • Free trial

Support

  • Email
  • Live Chat
  • 24x7 Support

Training

  • Documentation
Languages (2)
EnglishSpanish
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Capabilities

Rango features

The full feature set, grouped by module.

Artificial Intelligence

  • Decision Making
  • Natural Language Processing
  • Virtual Assistant
  • Speech recognition

Customer Service

  • AI Features
  • Social Media Integration
  • Response Templates
  • Feedback Management
  • Alerts/Notifications
  • Escalation

Lead Management

  • Lead Distribution
  • Pipeline Management
  • AI Features
  • Lead Capture

IVR

  • Call Center
  • Messaging
  • Survey Manangement
  • AI Features
  • Call Logging
  • Text to Speech

Call Center Software

  • Interactive Voice Response
  • Reporting & Analytics
  • AI Features

Social Media Management

  • Brand Tracking
  • Reporting & Analytics
  • AI Features
  • Social Media Monitoring

Plans

Rango pricing

Free Version
No
Payment Frequency
Monthly Payment
Preferred Currency
USD ($)
Free Trial
7 Days
Rango uses simple monthly subscription pricing with three plans designed for different levels of business complexity. Basic starts at $59/month for essential multichannel intake, Professional is $97/month for businesses needing more advanced workflows and qualification, and Enterprise is $199/month for more complex operations and customization needs. A 7-day demo is available with no credit card required, so businesses can evaluate Rango before choosing a paid plan.
Get Free TrialVendor pricing page
Basic$59 / month
  • Voice SMS WhatsApp and Messenger intake
  • English and Spanish
  • Industry-specific intake playbook
  • Structured lead capture
  • Basic lead qualification
  • Conversation and lead dashboard
  • Existing-number call forwarding
  • Human handoff and escalation
  • Standard business information and intake configuration
  • 7-day demo - no credit card required
Professional$97 / month
  • More advanced intake workflows
  • Richer lead qualification rules
  • More flexible routing and escalation
  • Expanded playbook customization
  • Priority - urgency handling
  • Advisor recommendations and next-action guidance
  • More detailed metrics and operational visibility
  • Support for more complex business processes
Enterprise$199 / month
  • Advanced workflow customization
  • Complex routing and escalation logic
  • Higher-volume operation
  • More extensive business-specific configuration
  • Custom integrations where supported
  • More tailored onboarding and deployment
  • Expanded support for complex operational requirements

Media

Screenshots & video

Rango’s dashboard gives businesses a clear view of customer conversations, captured leads, channel activity, priorities, and next actions across voice