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Best CRM software and customer experience solutions

SAP is a reliable customer experience and CRM solution well known for its efficiency and impactful results. The integrated sales force automation facility of SAP helps in building quality sales leads to achieve sales targets. This online CRM’s Lead management feature allows users to collect information from multiple channels and manage leads until the point of purchase. Winning the customers' trust and converting market opportunities is just easy with this cloud-based software. SAP’s machine learning and smart automation system allow users to manage end-to-end operations with inventory, supply, and customer engagements.
SAP
1999
United States
  • Accounting
  • Information-technology-services
  • Logistics-supply-chain
  • Marketing-advertising
4 Industries
  • English
1 Language
Industries
  • Accounting
  • Information-technology-services
  • Logistics-supply-chain
  • Marketing-advertising
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • Webinar
Knowledge Base
  • Help Guides
  • Video
  • Blog
  • Webinars
  • On-Site Training

SAP CRM Core Features

Focus of CRM Feature
  • Contact Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Workflow Automation
Focus of Lead Management Feature
  • Contact Management
  • Lead Capture
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Sales Tracking
Focus of Sales Force Automation Feature
  • Account Management
  • Customer Communications
  • Email Marketing
  • Lead Management
  • Performance Metrics
  • Sales Forecasting
Focus of Help Desk Feature
  • Analytics & Reporting
  • Customization
  • Dashboards
  • Email Integration
  • Knowledge Base
  • Ticketing Management

SAP CRM Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 7 Days Trial
Payment Frequency
  • Quote Based
Vendor pricing page

SAP CRM Reviews

5.0 2 Reviews
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  • Most Recent
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  • Rating: low to high
Write a Review
David Reid

It provides helpful framework channels which separates leads from the framework

My company VEM Group uses SAP CRM software. My Company has been using this software for the last 3 years on a weekly basis. It Mechanizes the appropriation of leads. Caution in the event of lead copies. Making of mission codes for advertising exercises. Permitting prompts to be doled out to accomplices. Extraction of leads from the frameworks. Helpful framework channels to separate leads from the framework. Adding a lead to an explicit sustain crusade made in Marketo is beyond the realm of possibilities in SAP. The UI isn't seriously amazing. It comes up short on devices to permit us to visit with inner associates.

How frequently you use SAP CRM?

Daily

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Lorie Carson

The best part is that automated data entry is possible

My company RealPeopleFinder uses SAP CRM software. We have been using it for the last five years. We use it daily. Possibility of increasing revenue Facilitates better collaboration, Allows for automation of monotonous chores. An effective dashboard streamlines sales efforts. It is scalable. Tedious data entry. Depending on a suitable setup can be expensive. If used improperly, a waste of time.

How frequently you use SAP CRM?

Daily

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
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