SAP CRM

United States HQFounded 1999

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

SmallMediumLarge

Overview

About SAP CRM

SAP is a reliable customer experience and CRM solution well known for its efficiency and impactful results. The integrated sales force automation facility of SAP helps in building quality sales leads to achieve sales targets. This online CRM’s Lead management feature allows users to collect information from multiple channels and manage leads until the point of purchase. Winning the customers' trust and converting market opportunities is just easy with this cloud-based software.

SAP’s machine learning and smart automation system allow users to manage end-to-end operations with inventory, supply, and customer engagements.

At a glance

Software information

Industries served, licensing and the support SAP CRM provides.

Industries

  • Accounting
  • Information-technology-services
  • Logistics-supply-chain
  • Marketing-advertising

Licensing

  • Proprietary
  • Quote Based
  • Free trial

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

5.0
Based on 2 verified reviews
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.5

What users say

Review Analytics of SAP CRM

Every review is verified through Goodfirms before it's published.

5.02 Verified Reviews
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.5
Detailed Reviews of SAP CRM
Sort ByWrite a Review
David Reid, Sales Director at VEM GroupVerified Review
Posted on Aug 3, 2022

“It provides helpful framework channels which separates leads from the framework”

Overall rating5.0
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations5.0

My company VEM Group uses SAP CRM software. My Company has been using this software for the last 3 years on a weekly basis. It Mechanizes the appropriation of leads. Caution in the event of lead copies. Making of mission codes for advertising exercises. Permitting prompts to be doled out to accomplices. Extraction of leads from the frameworks. Helpful framework channels to separate leads from the framework. Adding a lead to an explicit sustain crusade made in Marketo is beyond the realm of possibilities in SAP. The UI isn't seriously amazing. It comes up short on devices to permit us to visit with inner associates.

Lorie Carson, Founder at RealPeopleFinderVerified Review
Posted on Aug 3, 2022

“The best part is that automated data entry is possible”

Overall rating5.0
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0

My company RealPeopleFinder uses SAP CRM software. We have been using it for the last five years. We use it daily. Possibility of increasing revenue Facilitates better collaboration, Allows for automation of monotonous chores. An effective dashboard streamlines sales efforts. It is scalable. Tedious data entry. Depending on a suitable setup can be expensive. If used improperly, a waste of time.

Capabilities

SAP CRM features

The full feature set, grouped by module.

CRM Software

  • Contact Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Workflow Automation

Lead Management Software

  • Contact Management
  • Lead Capture
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Sales Tracking

Sales Force Automation Software

  • Account Management
  • Customer Communications
  • Email Marketing
  • Lead Management
  • Performance Metrics
  • Sales Forecasting

Help Desk Software

  • Analytics & Reporting
  • Customization
  • Dashboards
  • Email Integration
  • Knowledge Base
  • Ticketing Management

Plans

SAP CRM pricing

Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)
Free Trial
7 Days

Media

Screenshots & video

This profile is not fully claimed

Do you own or represent SAP CRM? Verify your business email to claim and manage this Goodfirms profile.

Request claim