“ServiceMax has significantly improved our service operations, providing valuable features and exceptional customer support”

ServiceMax
Deployment
Best for
Overview
About ServiceMax
ServiceMax is the only cloud-based, asset-centric field service management software that increases technician productivity by 23% and customer satisfaction by 20%. It is the leading provider of Field Service Management Software for equipment manufacturers and service providers. In addition, ServiceMax provides service execution solutions for operators in asset-intensive industries.
At a glance
Software information
Industries served, licensing and the support ServiceMax provides.
Industries
- Logistics-supply-chain
- Retail
- Transportation-trucking-railroad
Licensing
- Proprietary
- Quote Based
Support
- Live Chat
- Phone
- 24x7 Support
Training
- Webinar
Knowledge Base
- Help Guides
- Video
- Blog
- Webinar
What users say
Review Analytics of ServiceMax
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“ServiceMax has saved me hours and made booking convenient.”
Capabilities
ServiceMax features
The full feature set, grouped by module.
Scheduling Software
- Appointment Scheduling
- Automated Scheduling
- Calendar Management
- Online Booking
- Real-time Scheduling
- Resource Scheduling
Field Service Management Software
- Contact Management
- Contract Management
- Dispatch Management
- Inventory Management
- Job Scheduling
- Mobile Access
- Quotes & Estimates
- Reports
- Routing
- Service History Tracking
- Time Tracking
- Work Order Management
Service Dispatch Software
- Call Center Management
- Contract Management
- Customer Database
- Dispatch Management
- Inventory Control
- Job Management
- Routing
- Scheduling
- Self Service Portal
- Service History Tracking
- Technician Management
- Work Order Management
Plans
ServiceMax pricing
Media
Screenshots & video
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