Teamwork Desk Reviews & Pricing 2026

Deliver unforgettable customer experiences with Teamwork Desk.

Teamwork Desk is customer-centric helpdesk software that lets you put people first. It gives you all the features you need like shared inboxes, help docs, priority tickets, collision detection, canned responses, customer happiness surveys, and productivity indicators to enable your team to keep customers at the heart of everything you do.

Licensing & Deployment

Cloud Hosted
Web-based
iPhone/iPad
Android
Windows
Mac

Support

Chat
Phone

Knowledge Base

Help Guides
Video Guides
Blogs
Webinars
On-Site Training

Media

Teamwork Desk Core Features

Focus of Help Desk Feature

Analytics & Reporting
Customer Review
Customization
Dashboards
Email Integration
Escalation
Live Chat
Multilingual
Ticketing Management

Teamwork Desk Pricing

Pricing Type

Free

Payment Frequency

Monthly Payment
Annual Subscription
Free

Vendor pricing page

Teamwork Desk Reviews

5.0 2 Reviews

Vincent Baker

Posted on Jan 11, 2023

Teamwork Desk is a help desk and ticketing software that helps businesses easily manage customer queries

Wow, just an amazing solution. It has lots of features and I like its customizable branding, customer history, knowledge base, and support ticket management. I really enjoy using this software, it makes my life a bit easier. It doesn’t have any issues, I love working on this.

What was the project name that you have worked with Teamwork Desk?

Help Desk Software

How long have you used Teamwork Desk?

8 Months

How frequently you use Teamwork Desk?

Daily

What do you like the most about Teamwork Desk?

Very neat, simple and smooth interface.

It is a quick and easy-to-use tool.

It is a great tool for basic functionality.

What do you like the least about Teamwork Desk?

I Would like to see more features in this solution.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Integrations

Switched from

Zarar Ameen, CEO at CANZ Marketing

Posted on Oct 22, 2019

We love it’s friendly interface

Here at CANZ Marketing, the ease of planning, organizing & evaluating tasks and communication between our team members are our top priorities. Therefore, we use a combination of project management software to get our hands on the best of every option. For planning, collaborations in team projects, measuring & optimizing performance or evaluating task outputs, prioritizing tasks & many more features, we use Teamwork. We love it’s friendly interface while measuring performance & optimizing results made them our go-to options.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

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