Teamwork Desk

Deployment

WindowsMacAndroidiPhone/iPadWeb-based

Best for

SmallMediumLargeFreelancer

Overview

About Teamwork Desk

Teamwork Desk is customer-centric helpdesk software that lets you put people first. It gives you all the features you need like shared inboxes, help docs, priority tickets, collision detection, canned responses, customer happiness surveys, and productivity indicators to enable your team to keep customers at the heart of everything you do.

At a glance

Software information

Industries served, licensing and the support Teamwork Desk provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Free
  • Free version

Support

  • Phone
  • Email
  • Live Chat
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

Review analytics

What customers report

5.0
Based on 2 verified reviews
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations4.0

What users like the most

  • Very neat, simple and smooth interface.
  • It is a quick and easy-to-use tool.
  • It is a great tool for basic functionality.

What users like the least

  • I Would like to see more features in this solution.

What users say

Review Analytics of Teamwork Desk

Every review is verified through Goodfirms before it's published.

5.02 Verified Reviews
Ease of use (1 review)5.0
Features & functionality (1 review)5.0
Customer support (1 review)5.0
Value for money (1 review)4.0
Integrations (1 review)4.0
Review Summary
Drawn from 2 verified reviews
Very neat, simple and smooth interface.It is a quick and easy-to-use tool.It is a great tool for basic functionality.
Detailed Reviews of Teamwork Desk
Sort ByWrite a Review
Vincent BakerVerified Review
Posted on Jan 11, 2023

“Teamwork Desk is a help desk and ticketing software that helps businesses easily manage customer queries”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations4.0
Wow, just an amazing solution. It has lots of features and I like its customizable branding, customer history, knowledge base, and support ticket management. I really enjoy using this software, it makes my life a bit easier. It doesn’t have any issues, I love working on this.
Zarar Ameen, CEO at CANZ MarketingVerified Review
Posted on Oct 22, 2019

“We love it’s friendly interface”

Overall rating5.0

Here at CANZ Marketing, the ease of planning, organizing & evaluating tasks and communication between our team members are our top priorities. Therefore, we use a combination of project management software to get our hands on the best of every option. For planning, collaborations in team projects, measuring & optimizing performance or evaluating task outputs, prioritizing tasks & many more features, we use Teamwork. We love it’s friendly interface while measuring performance & optimizing results made them our go-to options.

Capabilities

Teamwork Desk features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Live Chat
  • Multilingual
  • Ticketing Management

Plans

Teamwork Desk pricing

Price Type
Month
Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription, Free

Media

Screenshots & video

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