TelebuHub

5.0 (1 Review)|Write a Review|Claimed profile
India HQFounded 2003

Deployment

Best for

SmallMediumLargeFreelancer

Overview

About TelebuHub

TelebuHub is a virtual contact centre software that oversees both inbound and outbound customer interactions. It was designed to cater to customer expectations namely fast responses, personalised interactions, and timely solutions. Along with that. It also offers its customers the freedom to choose a preferred channel of communication. So, in short, it is like a hub where all customer contacts and interactions can be compiled and managed. TelebuHub provides the following advantages to its customers: 1.Enhanced customer service management 2.Enhanced productivity 3.Increased security and privacy
4.Urgent call identification 5.

2X boost in sales 6.Cost-effectiveness

At a glance

Software information

Industries served, licensing and the support TelebuHub provides.

Industries

  • Banking
  • Consumer-services
  • Financial-services
  • Hospital-health-care
  • Information-services
  • Information-technology-services

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar
  • Documentation

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics
  • Case Studies
Languages (1)
English

Review analytics

What customers report

5.0
Based on 1 verified review

What users say

Review Analytics of TelebuHub

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Detailed Reviews of TelebuHub
Sort ByWrite a Review
Dev MadhavVerified Review
Posted on May 5, 2021

“Feature Packed and Affordable Contact Center Solution”

Overall rating5.0
TelebuHub is perhaps one of the best contact center software solutions you can avail , especially if you are a small or medium enterprise. The packages offered are super flexible, plus integration and implementation costs are super low owing to the cloud based deployment.

The software is just as secure and robust as traditional on-site server based ones, but also offers you remote work access which is especially a boon during the current scenario.

The IVRStudio is very user friendly and the same goes for the software. It is very easy to navigate and understand. The live and historical reporting features also help massively

Capabilities

TelebuHub features

The full feature set, grouped by module.

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

SMS Marketing Software

  • Configurable Auto Reply
  • Contact Management
  • Drip Campaigns
  • Mass Texting
  • Message Personalization
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Repeating Messages
  • Reporting & Analytics
  • Scheduled Messaging
  • Two-Way Messaging

Video Conferencing Software

  • Auto Framing
  • Electronic Whiteboards
  • File Sharing
  • HD Audio & Video
  • Mobile Access
  • Online Meetings
  • Polls & Survey
  • Presentation Streaming
  • Real Time Chat
  • Record & Playback
  • Screen Sharing
  • Verified Security

Plans

TelebuHub pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Preferred Currency
USD ($)

Media

Screenshots & video