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Call Center Software

TelebuHub is a virtual contact centre software that oversees both inbound and outbound customer interactions. It was designed to cater to customer expectations namely fast responses, personalised interactions, and timely solutions. Along with that. It also offers its customers the freedom to choose a preferred channel of communication. So, in short, it is like a hub where all customer contacts and interactions can be compiled and managed. TelebuHub provides the following advantages to its customers: 1.Enhanced customer service management 2.Enhanced productivity 3.Increased security and privacy
4.Urgent call identification 5. 2X boost in sales 6.Cost-effectiveness
Telebu
2003
India
  • Banking
  • Consumer-services
  • Financial-services
  • Hospital-health-care
  • Information-services
  • Information-technology-services
  • Insurance
  • Telecommunications
8 Industries
  • English
1 Language
Industries
  • Banking
  • Consumer-services
  • Financial-services
  • Hospital-health-care
  • Information-services
  • Information-technology-services
  • Insurance
  • Telecommunications
Licensing & Deployment
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • Webinar
  • Documentation
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics
  • Case Studies
  • Whitepapers
  • On-Site Training

Media

TelebuHub

TelebuHub Core Features

Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
Focus of Live Chat Feature
  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking
Focus of SMS Marketing Feature
  • Configurable Auto Reply
  • Contact Management
  • Drip Campaigns
  • Mass Texting
  • Message Personalization
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Repeating Messages
  • Reporting & Analytics
  • Scheduled Messaging
  • Two-Way Messaging
Focus of Video Conferencing Feature
  • Auto Framing
  • Electronic Whiteboards
  • File Sharing
  • HD Audio & Video
  • Mobile Access
  • Online Meetings
  • Polls & Survey
  • Presentation Streaming
  • Real Time Chat
  • Record & Playback
  • Screen Sharing
  • Verified Security

TelebuHub Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Quote Based
Vendor pricing page

TelebuHub Reviews

5.0 1 Review
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Dev Madhav

Feature Packed and Affordable Contact Center Solution

TelebuHub is perhaps one of the best contact center software solutions you can avail , especially if you are a small or medium enterprise. The packages offered are super flexible, plus integration and implementation costs are super low owing to the cloud based deployment. The software is just as secure and robust as traditional on-site server based ones, but also offers you remote work access which is especially a boon during the current scenario. The IVRStudio is very user friendly and the same goes for the software. It is very easy to navigate and understand. The live and historical reporting features also help massively

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  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating