TrueConf Server

Self-hosted video conferencing and team messaging platform
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Overview
TrueConf
TrueConf provides award-winning video conferencing software to connect desktops, mobiles, phones, H.323/SIP endpoints, and much more across your entire organization. Our solution is installed instantly and deployed in 15 minutes in your company’s network, while your employees enjoy high-quality video conferencing from any platform — Windows, macOS, Linux, iOS, Android, Android TV or browsers. By deploying TrueConf Server in your company’s network, you gain complete control over your communications without the need for an Internet connection.
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TrueConf Server
TrueConf Server
TrueConf Server
TrueConf Server
TrueConf Server
Core Features
Collaboration Features
  • Audio/Video Chats
  • Brainstorming
  • Calendar Management
  • Contact Management
  • Project Management
Web Conferencing Features
  • Group Collaboration
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Real Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing
Video Conferencing Features
  • File Sharing
  • HD Audio & Video
  • Mobile Access
  • Online Meetings
  • Polls & Survey
  • Presentation Streaming
  • Real Time Chat
  • Record & Playback
  • Screen Sharing
  • Verified Security
Pricing
Pricing Type
Contact Vendor
Free Version
Yes
Payment Frequency
Annual Subscription, Quote Based, One-Time Payment, Free
Vendor pricing page
More than 30 days Trial
Customer Reviews
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Executive Interview
Dmitry Odintsov
Dmitry Odintsov
CEO, TrueConf Server
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
Generally, GoodFirms has become another catalyst for the promotion of TrueConf products among the global video conferencing community. This go-to platform also contributes to strengthening the credibility of our end-users and AV industry professionals, as all the reviews left are genuine.
Please introduce your product and give a brief about your role within the organization.
TrueConf Server is an on-premises video conferencing platform that operates robustly in private networks and provides businesses of all sizes with powerful collaboration capabilities, including feature-rich apps for video communication and team messaging. TrueConf Server integrates seamlessly with existing intra-corporate IT services and standards-based endpoints, acting as a versatile UC hub for a variety of use cases.
What was the objective behind coming up with this software?
Back in 2010, TrueConf Server was designed in response to increasing users’ requests for safe video conferencing software that provides a high-quality communication experience and facilitates remote cross-team collaboration. During the pandemic, the growing demand for secure telecommuting tools has made TrueConf the only alternative to cloud-based vendors on the digital market.
How is your software beneficial from a value addition perspective to the clients compared to other software alternatives available in the market?
TrueConf Server is an out-of-the-box unified communications solution that features 4K video conferencing, VoIP integration, persistent personal and group chats, as well as a rich productivity toolset and advanced meeting management. It is easy to deploy and requires a minimum of setup and configuration to get launched. Plus, TrueConf offers concurrent user licensing, without recurring charges for monthly subscriptions or minute tariffs.
What industries do you generally cater to? Which industries in general are highly benefiting by using your software?
TrueConf has carried out thousands of successful deployments for healthcare, government, educational, financial, and other industry verticals. Our main customers are privacy-conscious entities who don’t want their personal information to be processed on third-party cloud servers prone to data breaches, as well as organizations that are prohibited by local laws from storing confidential files on remote media or those dealing with the classified information exchange. This is why enterprises, military institutions, and governments of dozens of countries worldwide use TrueConf Server for their daily communication.
What are the key features of your software that makes it stand apart from your competitor products in the market?
It is the strong cybersecurity focus, robustness, and scalability that make TrueConf Server different from the rivals’ products. Our self-hosted video conferencing platform empowers remote workflows from any location and device, operates reliably both offline in LAN/VPN networks and over the Internet, and ensures high safety of personally identifiable information, which is crucial in today's realities.
What is the customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
TrueConf Server is a versatile video conferencing solution that can be tailored and adapted to the specific needs voiced by our customers. And to get a real picture of their satisfaction, we encourage users to leave feedback that helps us determine how to best enhance TrueConf existing product line and tailor software usability to top priority requirements.
Are your customers repetitive? If yes, what is the percentage of repeat customers that you have?
We offer concurrent software licenses (one-year or perpetual) with different support plans. TrueConf can be scaled infinitely, so we are always ready to support a much larger business as our customers grow.
Does your software product provide any resource or knowledge section for its users? If yes, what kind of material is provided to your users to help them get acquainted with your product?
Each TrueConf Server user receives a free adoption course for admins and users via email which helps get flawlessly started with our video conferencing and team messaging system. Plus, we regularly create guidelines for the knowledge base, produce useful video tutorials for YouTube channels, share recent TrueConf updates and feature previews on the blog and social networks.
What kind of support system do you offer to your clients for catering to their queries and issues?
When purchasing TrueConf Server license, every client receives high-quality technical support from our team, which helps to promptly resolve any issues with the video conferencing platform that arise. A Basic technical support plan can be upgraded to an Extended or Full one, which increases the priority of user requests and speeds up response time. In addition, TrueConf specialists process incoming queries in social networks and user communities, providing qualified assistance in solving issues and comprehensive answers to incoming questions.
Where do you see your product in the next 10 years?
The coronavirus outbreak has clearly demonstrated to us how sharply volatile the market can be. But against this ever-changing background, we discovered a large niche for secure on-premises unified communications systems, which made TrueConf strongly competitive against other vendors.
Licensing & Deployment
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Chat
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics
  • Case Studies
  • Whitepapers
  • On-Site Training