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Global HCM Suite for Midsize to Large Organizations

UKG Pro Suit is for Human capital management built for every life-work journey. Transform your organization with a connected people experience.
UKG Pro Transform your organization with a truly connected global workforce experience — moving beyond traditional definitions of human capital management (HCM) to look further and combine transformative HR technology with robust payroll functionality and deeper workforce management capabilities. Expand your HCM capabilities with deeper operational insights, transformative HR capabilities, and robust payroll and workforce management. Let’s partner to make it happen.
UKG
1977
United States
  • Accounting
1 Industry
  • English
1 Language
Industries
  • Accounting
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
Support
  • Phone
  • 24x7 Support
Training
  • In-person
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics

Media

UKG Pro

UKG Pro Core Features

Focus of HR Feature
  • Accounting
  • Applicant Tracking
  • Banking and Tax Details
  • Employee Management
  • Job Board Posting
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Reporting & Analytics
  • Self Service Portal
  • Talent Management
  • Time Management
Focus of Payroll Feature
  • Direct Deposit
  • Employee Database
  • Multiple Pay Rates
  • Reporting & Analytics
  • Time Tracking
  • Vacation/Leave Tracking
  • Wage Garnishment
Focus of Talent Management Feature
  • Compensation Management
  • Competency Management
  • Employee Lifecycle Management
  • Goal Setting
  • Individual Development Plans
  • Onboarding
  • Performance Management
  • Recruitment Management
  • Succession Planning
  • Training Management

UKG Pro Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Quote Based
Vendor pricing page

UKG Pro Reviews

5
Total Reviews
3.6/5
Overall Rating
0
Recent Reviews

What Users Say

Since the takeover from Kronos our experience continues to decline.
Lisa Kreutzer (Curcio)
Lisa Kreutzer (Curcio)
Good but can be improved for a better user-friendly experience within HR and as a employees
Nadia Serhani Eltobgi
Nadia Serhani Eltobgi
UKG is lacking the original caring for their customers like Ultimate always did.
Lisa Kreutzer
Lisa Kreutzer
Great software & support. UKG Pro is part of our company culture.
Philippe Keough
Philippe Keough
The integration is very easy to use. We recommend this software
Brandon Crist
Brandon Crist

What Users Like The Most

  • Web Import tool saves a lot of time and errors

What Users Like The Least

  • UTA Reporting ability is lacking - unable to get data I need without opening a case or SR

UKG Pro Reviews

3.6 5 Reviews
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  • Most Recent
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Write a Review
Nadia Serhani Eltobgi

Good but can be improved for a better user-friendly experience within HR and as a employees

As an HRIS system, it fulfills the majority of the needs. Some features have to be requested for activation especially when working on a large HR team. The reporting function in BI is sometimes challenging when one is not familiar with the error messages meaning. The graphic side of BI seems to never be accurate so I stick to the reports only. Overall it is useful especially with the ability to use it on handheld devices such as smartphones but I do miss the BI interface from Ultipro before Kronos took over. I also wish they did not move too many things and collapse options as navigate to keep a general view of the platform.

How frequently you use UKG Pro?

Daily

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Lisa Kreutzer (Curcio)

Since the takeover from Kronos our experience continues to decline.

Since Kronos took over Ultimate, the service has gone down hill. I have cases open for weeks before it is picked up not matter how many time I increase the business priority. Support will look at the case and put it in recommended resolution without having a conversation with me to validate they even understand the situation. Most times they don't. They get upset with me because I decline the resolution without reaching out to them. When I reach out, they don't get back to me. Working with UKG has been very frustrating. I hope they turn it around before it's too late.

What was the project name that you have worked with UKG Pro?

Payroll Software

How long have you used UKG Pro?

15 Years

How frequently you use UKG Pro?

Daily

What do you like the most about UKG Pro?

Web Import tool saves a lot of time and errors

What do you like the least about UKG Pro?

UTA Reporting ability is lacking - unable to get data I need without opening a case or SR

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Saba
CrunchTime

Switched from

Lisa Kreutzer

UKG is lacking the original caring for their customers like Ultimate always did.

Since the Kronos takeover the company no longer cares about their customers. The customer service has gone down hill drastically. What used to take 1-3 days to get resolved it can take up to 2 weeks before a case is even picked up. To get it resolved is another story. I understand change is needed but it is unfortunate that it was not for the good.

How long have you used UKG Pro?

15 Years

How frequently you use UKG Pro?

Daily

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Philippe Keough

Great software & support. UKG Pro is part of our company culture.

Easy to work with. Great support team. Can manage majority of changes directly. We use UKG Pro with UTA and it is a seamless experience. UKG Pro is part of our company culture.

How long have you used UKG Pro?

6 Years

How frequently you use UKG Pro?

Daily

What do you like the most about UKG Pro?

Ease of use by users and administrators. Can do most of our programming.

Excellent support. Majority of requests are processed same day. Support team enjoyable to work with.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Brandon Crist

The integration is very easy to use. We recommend this software

Integration went very well and the end product has a great look and feel. I know we currently do not utilize all of the aspects of UKG, but hope to onboard other parts within the next year.

How long have you used UKG Pro?

1 Years

How frequently you use UKG Pro?

Weekly

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
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