UserEcho Help Desk
Give your customers tailored customer support experience.
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UserEcho's helpdesk and multi-agent ticketing system provides service agents with a central interface from which to support customers. The helpdesk operates from one browser window and includes features such as canned responses, auto-replies, user-insights and file-attachments to accelerate ticket-resolution time.
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LICENSING & DEPLOYMENT
- Cloud Hosted
- Web-based
SUPPORT
- Chat
Knowledge Base
- Help Guides
- Video Guides
- Blogs
- On-Site Training
UserEcho Help Desk Pricing
Pricing Type
-
Flat Rate
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Vendor pricing page
-
15 Days Trial
Plans & Packages
Standard
$19 Per Month
UserEcho Help Desk Reviews
Edric Ford
Posted on Jan 24, 2023
UserEcho Help Desk is an online customer support system for delivering awesomely responsive customer support and effortless self-service.
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Review Summary
It is by far a very functional help desk solution that has made my life at work so much easier. It makes my job done much more efficiently and also quickly. We have Been using it for a year and we never had any issues with the software as well as with any of its features.
Which features have you used in UserEcho Help Desk?
Help Desk Software
How long have you used UserEcho Help Desk?
12 Months
How frequently you use UserEcho Help Desk?
Daily
What do you like the most about UserEcho Help Desk?
Provides a convenient interface to users.
A great and flexible solution for the help desk.
It is very easy to use the tool.
What do you like the least about UserEcho Help Desk?
A good bit still needs to be improved efficiency and workflow.