Wando
Overview
About Wando
Wando helps restaurants, shops and service businesses in Argentina answer WhatsApp faster without losing the personal touch. It connects to the official WhatsApp Business API from Meta and puts every conversation in a shared inbox for the whole team. For each incoming message, the AI drafts a reply using the business's own information: menu, prices, hours, delivery areas and policies. A team member reviews and sends it with one click, or the business lets replies go out automatically during the hours it chooses.
Voice notes are transcribed, so the team can read them. Wando also includes auto-replies for after-hours and away messages, bulk campaigns with Meta-approved templates, a booking calendar and an online catalog customers can open from the chat. Plans start at US$12.99 per month and there is a 14-day free trial.
At a glance
Software information
Industries served, licensing and the support Wando provides.
Industries
- Restaurants
- Food-beverages
- Retail
- Hospitality
- Health-wellness-fitness
- Veterinary
Licensing
- Proprietary
- Monthly Payment
- Free trial
Support
- Support daysMondayTuesdayWednesdayThursdayFridaySupport time09:00 to 18:00 (AGT)
Training
- Documentation
Knowledge Base
Capabilities
Wando features
The full feature set, grouped by module.
Customer Service
- Alerts/Notifications
- Escalation
- Appointment Management
- Help Desk
- Knowledge Base
- Live Chat
- Response Templates
- AI Features
Plans
Wando pricing
- 1 user and 1 WhatsApp line
- Up to 500 contacts
- 600 AI suggested replies per month
- Away and after hours auto replies
- 3 users and 2 WhatsApp lines
- Up to 5000 contacts
- 1500 AI replies per month and AI auto responder
- Bulk campaigns and Mercado Pago payments
- Unlimited users and WhatsApp lines
- Up to 25000 contacts
- 5000 AI replies per month
- Onboarding and dedicated 24 7 support
Works with
Integrations
Wando connects with the tools your team already uses.
Media
Screenshots & video
