Top BPO Companies in Brazil

Researched by:Goodfirms Research TeamUpdated:September 13, 2026

Goodfirms has reviewed 18 BPO Companies in Brazil as of September 2026. The top-ranked firm is Ubiminds (4.6 stars, 3 verified reviews, $50 - $99/hr, founded 2017, Florianopolis). Across the category, the median hourly rate is $25, median client rating is 4.7, and 56% of firms employ 50+ members. Explore the vetted BPO Companies in Brazil below, compare their strengths, and connect with the provider best suited to your requirements.

Looking to outsource from the business process outsourcing companies in Brazil? Hiring the BPO agencies helps in gaining smooth communication experience and timely updates about the market. The BPO firms in Brazil help you and your consumers to communicate quickly and understand the messages appropriately. With this, they also assist in creating better marketing opportunities by generating leads for your business and increasing market network. The BPO service providers in Brazil from their years of experience and availability of resources can quickly help you build effective relationships by meeting various demands of the consumers. They help you step ahead in the market after researching the type of market and consumer demographics to aim. Thus, Goodfirms has shortlisted the top BPO companies in Brazil as per their ratings and feedback from experienced clients.

Goodfirms has verified 18 BPO Companies in Brazil - part of 6,176+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top Brazil BPO Companies | BPO Firms in Brazil

Find a BPO Services Company Near you
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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Top-tier software firms collaborate with Ubiminds for strategic advantages and accelerated growth. AI PRODUCT STRATEGY DEVELOPMENT 🧠 Receive expert guidance to align business goals with market demands. Speed up AI solution deployment with MLOps, MLaaS, and Computer Vision services. SOFTWARE TEAM ENHANCEMENT 🦾 Access premium ... read Ubiminds reviews & insights

    $50 - $99/hr
    50 - 249
    2017
    Florianopolis, Brazil
    Found a good team through Ubiminds - Ye Huang
  • QualityCalls Lead Generation is a successful, commercial contact center with endless possibilities. Specialized in outbound telemarketing Business-to-Business and Business-to-Consumer, various appealing clients are satisfactorily accommodating their direct marketing with us. To be the bridge between your product or service and customers: that is our vision on Sales. We score with positive results, finding keys, opening ... read Qualitycalls reviews & insights

    $25 - $49/hr
    250 - 999
    2012
    Fortaleza, Brazil
  • rowth hacking agency specialized in LATAM markets. We help global Tech companies to growth hack their way into Brazil, Argentina, Mexico and rest of Latin American markets. LET US HELP YOU! Kindly fill in our form to get a free consultation! We're very serious about client privacy and will never share your information. BPO That ... read The Growth Agency reviews & insights

    $25 - $49/hr
    10 - 49
    2017
    Sao Paulo, Brazil
  • We work to connect people, connect business, connect your customer to your company. We connect your dream to your goals, that connects your goal, that connects your achievement, that connects to your success.

    < $25/hr
    50 - 249
    2008
    Florianopolis, Brazil
  • We are WAVY. Specialists in customer experience solutions, designed to bring brands closer to their consumers, with technology capable of automating processes, reducing costs, and of course, delivering quality service to their customers. Through conversational channels (such as SMS, WhatsApp, Apple Business Chat, RCS, Facebook Messenger, Voice and others) based on artificial intelligence and chatbots, ... read Wavy Global reviews & insights

    $100 - $149/hr
    50 - 249
    1998
    Sao Paulo, Brazil
  • Vermont creates customized solutions for your business challenges, combining the best practices in People, Infrastructure, Technology and Process management. Our services: Customer Care, Receptive and Active Telemarketing, Product Support and Service Infrastructure Rental. More than just a service provider, Vermont is an integral part of its Clients, actively participating in the management and continuous improvement ... read Vermont reviews & insights

    < $25/hr
    250 - 999
    1996
    Sao Paulo, Brazil
  • An omnichannel strategy allows consumers to buy anywhere, anytime and through the channel that is most interesting and convenient to them, without any loss of information, should they change from one channel to another in the purchase process. This strategy puts the consumer at the center, creating a positive perception of their experience with the ... read Proxis reviews & insights

    < $25/hr
    2 - 9
    Sao Paulo, Brazil
  • Virtap is a Brazilian platform that helps international clients find reliable, bilingual Virtual Assistants for both business and personal needs. We don’t act as an agency — instead, we train independent professionals in core VA skills and provide a curated marketplace where clients and VAs connect directly. Our assistants offer flexible schedules, competitive pricing, and ... read Virtap reviews & insights

    NA
    2 - 9
    2022
    Belo Horizonte, Brazil
  • VIVA supports busy professionals by providing reliable virtual assistance without the cost of in-house staff. We help with administration, executive assistance, client support, design, and essential back-office operations that keep businesses running smoothly. Our hands-on support frees up time and mental space, allowing founders and teams to focus on growth, strategy, and what truly matters.

    < $25/hr
    2 - 9
    2025
    Salvador, Brazil
  • TerNet Connectivity will keep this page filled with content of interest to business owners and entrepreneurs seeking to increase PROFIT, REDUCE risk and OPTIMIZE processes in their business. We will also take advantage of this space to present how our company can contribute to the main needs of most companies in Brazil and possibly expand ... read TerNet Conectividade reviews & insights

    $50 - $99/hr
    50 - 249
    1998
    Sao Paulo, Brazil
  • CLM Controller is made up of highly qualified professionals in the area of Accounting and duly registered with the Regional Accounting Council of São Paulo. We have a structure to provide services in the tax, labor, legal, financial, tax consulting and auditing areas. It is a 100% Brazilian company, with more than 40 years in ... read CLM Controller reviews & insights

    $200 - $300/hr
    50 - 249
    1981
    Sao Paulo, Brazil
  • A diverse and talented group of over 800 professionals throughout Brazil, uniting expertise, and courage to deliver excellence. We collaborate with companies of all sizes and across various industries, providing solutions in Judicial Calculations, Tax Consulting, Third-Party Management, and BPO. Innovation is ingrained in our DNA, and we embrace it fearlessly. Here, we are in ... read Bernhoeft reviews & insights

    $50 - $99/hr
    250 - 999
    1996
    Sao Paulo, Brazil
  • Altio is a medium size Contact Center and Brazilian BPO Company built upon the large experience of 2 former COO/CIO of large multinational Enterprises. It was created 15 years ago, to provide exceptional customer success to large companies that were dealing with large volume and little quality. Over 50 large clients with a big Customer ... read Altio BPO and Technology reviews & insights

    < $25/hr
    250 - 999
    0
    Sao Paulo, Brazil
  • Using AI Tools

    • ClaudeClaude
    • ChatGPTChatGPT

    About Einfach SoluçõesYour trusted local partner for doing business in Brazil. Einfach Soluções helps international companies, especially German businesses, establish, manage and expand their operations in Brazil.Entering a new market involves much more than setting up a company. Foreign businesses need to understand local regulations, administrative processes, financial requirements, employment practices and the day-to-day challenges ... read Einfach Solucoes reviews & insights

    $50 - $99/hr
    2 - 9
    2025
    Sao Paulo, Brazil

    Why Einfach Solucoes?

    • One Local Partner for Your Entire Operation
    • 20 Years of Experience Supporting German Companie
    • Deep Understanding of German and Brazilian Busines
  • One of Brazil's first Search agencies, SEO Marketing provides SEO, Social Media, SEM and Google Analytics services to hundreds of customers in Brazil since 2006. Our differential? Seamlessly integrating these services growing consistently and efficiently our customers' presence in the Internet.

    $25 - $49/hr
    10 - 49
    2007
    Sao Paulo, Brazil
  • In an era where speed is increasingly important, BRSA's Effective Marketing methodology was developed to unite ABM with the Growth Hacking framework. In this way we work with short cycles to understand, test, analyze, learn and replicate the most effective actions to bring growth to your company!

    < $25/hr
    2 - 9
    Sao Paulo, Brazil
  • A DEX Consultoria oferece serviços de contabilidade e consultoria empresarial há mais de 10 anos, auxiliando empreendedores a iniciar seus negócios, planejar estrategicamente e implementar uma gestão financeira eficiente. Nossa equipe especializada também realiza consultoria tributária, desenvolvendo o planejamento tributário mais adequado para o seu negócio.

    NA
    2 - 9
    2014
    Goiania, Brazil
  • Agence's mission is to innovate and reinvent our clients' business with a vision beyond technology. Specializing in consulting, analysis, design, planning, development and maintenance of systems such as web applications, corporate portals, intranets, extranets, virtual stores, websites and mobile applications. Agence is dedicated to offering tailored technological solutions that allow us to drive innovation and ... read Agence reviews & insights

    $25 - $49/hr
    50 - 249
    1999
    Sao Paulo, Brazil

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Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

Loading map…

All states ranked by Value Score.

Every state in scope, ranked by Value Score.

StateFirmsAvg RateAvg RatingValue ScoreAction
BRSanta Catarina2$50/hr4.769View firms
BRBahia1$25/hr-69View firms
BRCeara1$37/hr-65View firms
BRSao Paulo12$68/hr-58View firms
BRGoias1--8View firms
BRMinas Gerais1--8View firms
BRSanta Catarina
2 firms$50/hr4.7
Value Score69 / 100
BRBahia
1 firms$25/hr
Value Score69 / 100
BRCeara
1 firms$37/hr
Value Score65 / 100
BRSao Paulo
12 firms$68/hr
Value Score58 / 100
BRGoias
1 firms
Value Score8 / 100
BRMinas Gerais
1 firms
Value Score8 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Found your target region?

Browse all firms in your chosen country - or let us hand-pick matches based on your project, budget, and time-zone preference.

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States with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Sao Paulo · $0-24/hr

4 firms in this tier - more than any other state. Top picks: Vermont, BRSA, Proxis.

Mid-tier leader
Sao Paulo · $50-99/hr

3 firms in this tier - more than any other state. Top picks: TerNet Conectividade, Bernhoeft, Einfach Solucoes.

Top tier leader
Sao Paulo · $150+/hr

1 firms in this tier - more than any other state. Top picks: CLM Controller.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

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Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

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