Top Call Center Services in NYC
Goodfirms has reviewed 21 Call Center Services in NYC as of October 2026. The top-ranked firm is Hugo (4.9 stars, 16 verified reviews, < $25/hr, founded 2017, NYC). Across the category, the median hourly rate is $25, median client rating is 5, and 41% of firms employ 50+ members. Explore the vetted Call Center Services in NYC companies below, compare their strengths, and connect with the provider best suited to your requirements.
Are you looking for full-service call center services in New York City? When you outsource your call customer management to experts, you enjoy many advantages. While you certainly reduce operational costs compared to managing an in-house team, you also eliminate staffing issues, have 24X7 customer service at a fraction of the price, easily handle overflowing call volume, and increase business continuity. A professional unit will provide around-the-clock with the least downtime possible, ensuring that you never miss an important conversation with your customers. While your requirements are clear, your options are very limited. You will find numerous call center companies in New York, NY, but very few possess the experience and expertise to cater to all your needs.
Goodfirms has prepared a list of call center outsourcing services in New York, NY, to help your selection process. The Goodfirms research team has thoroughly vetted these top-performing firms for their quality, reliability, and ability. They are delivering exceptional services in your area. Complemented research-based valuable information will find all the information you need to make an ideal business choice. Browse through this list today and hire a service partner that suits your business needs.
Goodfirms has verified 21 Call Center Services in NYC - part of 1,659+ Call Centers Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.
Top 10 at Glance
Compare the highest-ranked firms first side by side.
List of Top Call Center Outsourcing Services in NYC
Sponsored
Since its founding, Hugo has built a reputation as a top BPO company and trusted BPO services provider, partnering with disruptive startups and iconic brands worldwide on customer care, data, and community support. A 3,800+ strong, university-educated workforce spans SE Asia, Africa, and the Americas, ... read Hugo reviews & insights
Since its founding, Hugo has built a reputation as a top BPO company and trusted ... read Hugo reviews & insights
< $25/hr1,000 - 9,9992017NYC, United StatesHugo is a good culture fit and has good value for cost
- Anonymous
AnswerForce is among the best BPO companies in the world, offering call and chat answering, virtual reception, live chat, and appointment scheduling for the service industry. As a trusted BPO solutions company, it delivers 24/7/365 support through real people—never bots—backed by seamless CRM integrations. Part ... read AnswerForce reviews & insights
AnswerForce is among the best BPO companies in the world, offering call and chat answering, ... read AnswerForce reviews & insights
NA250 - 9992003NYC, United StatesA wonderful service that keeps my company running smoothly and integrates seamlessly once set up.
- Jose Masso
Using AI Tools
Perplexity
Claude
Gemini
ChatGPT
Zapier
OBI Services stands among the best business process outsourcing companies, delivering virtual assistance, data entry, telemarketing, SaaS support, customer support, and chat support from the Philippines. As one of the trusted outsourcing BPO providers, it helps startups, solo entrepreneurs, and enterprises streamline operations while cutting ... read OBI Services LLC reviews & insights
OBI Services stands among the best business process outsourcing companies, delivering virtual assistance, data entry, ... read OBI Services LLC reviews & insights
< $25/hr50 - 2492017NYC, United StatesWorking with OBI Services was seamless, professional, and highly accurate.
- AnonymousWhy OBI Services LLC?
- Cost-effective outsourcing, flexible pricing model
- High accuracy and attention to detail.
- Strong communication and transparent workflow.
Vserve Ebusiness Solutions is among the trusted business process outsourcing firms, delivering supply chain, procurement, eCommerce, and digital marketing support through scalable offshore teams. Since 2004, it has grown into one of the best outsourcing companies, serving Fortune 500 enterprises, distributors, and retailers with 1000+ ... read Vserve Ebusiness Solutions reviews & insights
Vserve Ebusiness Solutions is among the trusted business process outsourcing firms, delivering supply chain, procurement, ... read Vserve Ebusiness Solutions reviews & insights
< $25/hr250 - 9992004NYC, United StatesStrong SEO and AI Search Visibility Strategy
- Co-Founder & CEO
Using AI Tools
- Claude
- ChatGPT
StoneHaven builds outbound sales pipelines for B2B companies. We find the right decision-makers, reach out to them at scale, handle the back-and-forth, and put qualified meetings on your calendar. Your team does what it does best: sell.Most companies rely on referrals, inbound and conferences, then ... read Stone Haven Capital Group reviews & insights
StoneHaven builds outbound sales pipelines for B2B companies. We find the right decision-makers, reach out ... read Stone Haven Capital Group reviews & insights
NA10 - 492018NYC, United States$700K in new ARR, four months, after our own outreach stalled completely.
- Head of GrowthWhy Stone Haven Capital Group?
- Meetings booked for you, not leads handed off
- Live pipeline in weeks, no SDR team to hire
- Proven across 18 industries, Series A to enterpris
CloudTalk is user-friendly cloud-based phone software for sales and support teams. It is used by startups, scale-ups, SMEs or eCommerce to improve customer experiences and team performance. To achieve this, CloudTalk provides more than 50 advanced calling features. Thanks to seamless integration with the favourite ... read CloudTalk reviews & insights
CloudTalk is user-friendly cloud-based phone software for sales and support teams. It is used by ... read CloudTalk reviews & insights
< $25/hr50 - 2492016NYC, United StatesExtensive work by CHT team
- Anonymous
Phone support is the preferred channel for customer service interactions and support. Established in 1956, Belles is known as the “Most Famous Answering Service in the World.” Today, Belles Receptionists continue to deliver a world-class level of personalized service that is professional, flexible, and affordable.
Phone support is the preferred channel for customer service interactions and support. Established in 1956, ... read Belles Receptionist reviews & insights
< $25/hr2 - 91957NYC, United States
Phil Miller, President, founded DCM in 1997 working with several arts clients in the New York metropolitan area. Today, DCM is the premier Teleservices company dedicated exclusively to supporting the sales and fundraising efforts of not-for-profit organizations throughout the country. Since our inception, we've grown from catering to a handful of local clients to sustaining ... read DCM reviews & insights
Phil Miller, President, founded DCM in 1997 working with several arts clients in the New ... read DCM reviews & insights
NA10 - 491997NYC, United States
Broadband Telecom Inc. is a communication enabler carrying billions of minutes on its dedicated and globally accessible network. Our 127 in country directs Fulfill Global A2P Messaging and Wholesale Voice Traffic termination needs in over 200 countries.
Broadband Telecom Inc. is a communication enabler carrying billions of minutes on its dedicated and ... read Broadband Telecom Inc. reviews & insights
NA250 - 9991995NYC, United States
Staffwiz LLC is a pioneering Business Process Outsourcing (BPO) firm headquartered in the USA, India & the Phillippines, dedicated to providing comprehensive Outsourced Support Services to clients across North America, the United Kingdom, Australia, and the Asia Pacific region. We are a cutting-edge Outsourcing Solutions Provider, catering to a diverse clientele, ranging from dynamic startups ... read Staffwiz LLC reviews & insights
Staffwiz LLC is a pioneering Business Process Outsourcing (BPO) firm headquartered in the USA, India ... read Staffwiz LLC reviews & insights
NA2 - 9NYC, United States
247 Virtual Solution is a major inbound and outbound call centre and digital marketing service provider based in the United States. We strive to provide best-in-class services to a national and international clients around the clock.
247 Virtual Solution is a major inbound and outbound call centre and digital marketing service ... read 247 Virtual Solution reviews & insights
NA50 - 2492017NYC, United States
Cloud Sourcing is a new place to find programmers and designers for your next project. Its a smart matching platform that matches professionals to projects. Providers are by invite only. Projects are paid. And this is a work in progress. We are in soft launch mode.
Cloud Sourcing is a new place to find programmers and designers for your next project. ... read CloudSourcing reviews & insights
< $25/hr2 - 92007NYC, United States
Virtual Offices NYC provides a business address for identity purposes; or bundled with receptionist services for a Virtual Office NYC solution. We’ve been in business since 2007 and our BBB Accredited Business A+ Rating is a testament to our success. From the first moment we communicate with a prospect we strive to provide an exceptional ... read Virtual Offices NYC reviews & insights
Virtual Offices NYC provides a business address for identity purposes; or bundled with receptionist services ... read Virtual Offices NYC reviews & insights
$25 - $49/hr10 - 492007NYC, United States
Using AI Tools
- ChatGPT
Since 2019, Squad International provides BPO and outsourcing solutions—customer support, telemarketing, lead generation, virtual assistance and back-office operations—serving 300+ global clients with dedicated offshore teams that deliver consistent, accountable business support and cost-optimizing services.
Since 2019, Squad International provides BPO and outsourcing solutions—customer support, telemarketing, lead generation, virtual assistance ... read Squad International reviews & insights
< $25/hr50 - 2492019NYC, United StatesWhy Squad International?
- Dedicated resources
- Your processes
- Flexible scaling
ClickSpark is a leading performance based lead-generation company. We specialize in generating leads and warm transfers in the education vertical. Our lead generation platform features a proprietary algorithm that predicts lead success, allowing us to deliver high converting targeted leads to our clients.
ClickSpark is a leading performance based lead-generation company. We specialize in generating leads and warm ... read ClickSpark reviews & insights
< $25/hr50 - 2492004NYC, United States
GetCallers, a pioneer among virtual assistants and remote callers companies, which provides business outsourcing across a range of services for global organizations. By assigning specific tasks to GetCallers assistants, you can quickly achieve 10x growth for your business. Visit: https://www.getcallers.com/
GetCallers, a pioneer among virtual assistants and remote callers companies, which provides business outsourcing across ... read GetCallers reviews & insights
< $25/hr10000+2008NYC, United States
Prograsys strives to bring digital transformation for every business out there. We Offer data & marketing services for small, medium and large enterprises with vast assortment of advanced solutions. We work in a customer-centric and cost-considerate approach in order to ensure that your business scale with agility to achieve competitive advantage in the market. We ... read Prograsys Business Solutions reviews & insights
Prograsys strives to bring digital transformation for every business out there. We Offer data & ... read Prograsys Business Solutions reviews & insights
< $25/hr10 - 492007NYC, United States
For over 9 years eSales Technologies has been delivering creative and innovative IT solutions to a wide range of customers around the world. Our Marketing office is based out of New York USA and our offshore development centre in Puducherry India. We have made a milestone further by a strong presence in the market with ... read eSales Technologies reviews & insights
For over 9 years eSales Technologies has been delivering creative and innovative IT solutions to ... read eSales Technologies reviews & insights
< $25/hr50 - 2492012NYC, United States
Aklikx Technologies LLC is a US based company having it’s operations in Pakistan and providing the best one stop IT solutions at competitive prices to all. Bringing together a strong team of individuals, who are young and energetic with an experience in IT industries. Aklikx Technologies is one of the prominent software company that helps ... read Aklikx Technologies LLC reviews & insights
Aklikx Technologies LLC is a US based company having it’s operations in Pakistan and providing ... read Aklikx Technologies LLC reviews & insights
< $25/hr10 - 492021NYC, United States
Welcome to Web World Genie, your one-stop digital solution in the USA. We specialize in web design and development, app creation, branding, digital marketing, and eCommerce solutions. Our mission is to transform your digital dreams into reality with innovative and tailored strategies. Let Web World Genie elevate your online presence and bring your vision to ... read Web World Genie reviews & insights
Welcome to Web World Genie, your one-stop digital solution in the USA. We specialize in ... read Web World Genie reviews & insights
$25 - $49/hr50 - 2492010NYC, United States
Established in 2021, PriorityOne BPO was founded to provide easy, cost-efficient, and high-quality outsourcing solutions for growing businesses. What began with just two dedicated representatives has evolved into a trusted support partner serving multiple industries, including retail, telecommunications, technology, and travel/hospitality. Headquartered in New York with talented teams based in the Dominican Republic and the ... read PriorityOne BPO reviews & insights
Established in 2021, PriorityOne BPO was founded to provide easy, cost-efficient, and high-quality outsourcing solutions ... read PriorityOne BPO reviews & insights
< $25/hr10 - 492021NYC, United States
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