Top Answering Services in New Jersey

Researched by:Goodfirms Research TeamUpdated:September 25, 2026

Goodfirms has reviewed 15 Answering Services in New Jersey as of September 2026. The top-ranked firm is Top Customer Service (5.0 stars, 11 verified reviews, NA, founded 2010, Jersey City). Across the category, the median hourly rate is $25, median client rating is 4.9, and 39% of firms employ 50+ members. Explore the vetted Answering Services in New Jersey companies below, compare their strengths, and connect with the provider best suited to your requirements.

Are you in need of outsourcing the telephone answering services in New Jersey? Hiring from the answering agencies helps in saving the time of training them for meeting your call answering requirements. As the agency holds a team of trained experts, it saves your time to teach them as per your business requirements. Thus, the call answering services in New Jersey prevent you from the tedious process of also examining them to meet the job responsibilities. They also allow your employees to concentrate on their regular tasks while they manage communication with your clients. After reviewing several firms, Goodfirms has made a list of the top answering services in New Jersey as per their ratings. Check below to find the one meeting your business goals.

Goodfirms has verified 15 Answering Services in New Jersey - part of 932+ Answering Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top Phone Answering Service in New Jersey

Find a Answering Services Company Near you
Find a Answering Services Company Near you
Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Using AI Tools

    • Grammarly AIGrammarly AI

    We have spent the past decade delivering exceptional service experiences for startups, scale-ups, and Fortune 500 brands across the globe.We are an award-winning customer experience company trusted by industry leaders like Lenovo, DoorDash, ClassPass, and Getaround. From e-commerce and SaaS to fintech, travel, and healthcare, ... read Top Customer Service reviews & insights

    We have spent the past decade delivering exceptional service experiences for startups, scale-ups, and Fortune ... read Top Customer Service reviews & insights

    NA
    250 - 999
    2010
    Jersey City, United States
    Top Customer Service exceeded our expectations by delivering responsive, professional, and reliable - Director
    Visit Website

    Why Top Customer Service?

    • 1200 plus Support Agents in world
    • 97 percent average quality control score
    • Fast response
  • Post your project. Get proposals from PRO-verified firms.

    Goodfirms recommends the top 3. You pick the winner.

  • Using AI Tools

    • ClaudeClaude
    • ChatGPTChatGPT
    • GeminiGemini
    • PerplexityPerplexity

    ExpertCallers is a global provider of customer relationship management and contact center solutions, helping businesses build meaningful customer interactions and long-term loyalty. A division of Flatworld Solutions, the company has been delivering process-driven, scalable support services since 2002.Built on a strong foundation of operational excellence, ... read ExpertCallers reviews & insights

    ExpertCallers is a global provider of customer relationship management and contact center solutions, helping businesses ... read ExpertCallers reviews & insights

    < $25/hr
    1,000 - 9,999
    2007
    Princeton, United States
    Reliable and professional support with strong communication in a fast-paced environment. - Vice President

    Why ExpertCallers?

    • Subsidiary of Flatworld Solutions. Founded in 2002
    • Serving 5400 businesses in 45 countries
    • Lean Six Sigma-driven excellence
  • With more than 20 years of experience in Data Management industry, Data Entry Outsourced is one of the most trusted names for outsourcing any data entry or data management assignments. Catering to clients with varied requirements from across the globe, Data Entry Outsourced has been ... read Data Entry Outsourced reviews & insights

    With more than 20 years of experience in Data Management industry, Data Entry Outsourced is ... read Data Entry Outsourced reviews & insights

    $50 - $99/hr
    50 - 249
    2006
    Princeton, United States
    Good Experience with Database Cleanup and Data Processing - Business Analyst
  • TMP Direct is an Award-Winning BPO company providing White-Glove service to our clients with 24x7 Omni-channel Support. The way consumers interact with their favorite brands is constantly evolving; TMP Direct is prepared to assist clients in the support of these ever-changing operations. TMP can provide ... read TMP Direct reviews & insights

    TMP Direct is an Award-Winning BPO company providing White-Glove service to our clients with 24x7 ... read TMP Direct reviews & insights

    $25 - $49/hr
    50 - 249
    Jersey City, United States
    Excellent IT services and support. Professionally resolved the issue with in timeline - Sachin Sachdeva
  • Although our lives are driven by electronic communications, 79% of consumers say they prefer to interact with businesses via phone. Anserve is a 24×7 operation…we do not close. You worry about making your phone ring, Anserve will make sure all calls are answered. Anserve offers customized scripting and high-end technology to ensure we capture EXACTLY ... read Anserve reviews & insights

    Although our lives are driven by electronic communications, 79% of consumers say they prefer to ... read Anserve reviews & insights

    < $25/hr
    2 - 9
    1969
    Jersey City, United States
  • GWHS Answering Services is a HIPAA-compliant medical answering service. Our understanding and experience with serving only the healthcare community allows us to offer a suite of answering service solutions designed to help medical practices and healthcare organizations of all sizes. We offer quality and compliance as a service. Your calls are answered by our helpful ... read GWHS Answering Services reviews & insights

    GWHS Answering Services is a HIPAA-compliant medical answering service. Our understanding and experience with serving ... read GWHS Answering Services reviews & insights

    < $25/hr
    10 - 49
    Jersey City, United States
  • We would like to introduce a service that we genuinely believe will help you to maximize your business potential.

    We would like to introduce a service that we genuinely believe will help you to ... read Tri-Caps Answering Services reviews & insights

    < $25/hr
    2 - 9
    Jersey City, United States
  • No matter the size of your business or the scope of your needs, we have a variety of answering service options available for you – all with live agent coverage 24/7/365. If you need immediate support, we scale up quickly, getting you set up in days rather than weeks. Feel safe in the knowledge that ... read Ansercomm reviews & insights

    No matter the size of your business or the scope of your needs, we have ... read Ansercomm reviews & insights

    < $25/hr
    2 - 9
    2014
    Jersey City, United States
  • Anserve Inc., a leading phone answering services provider, offers professional answering services for small businesses. When it comes to offering high quality small business answering services, Anserve offers state-of-the-art local answering services, order taking services, medical, lawyer, and doctor answering service, bilingual services, and various other inbound and outbound Tele-services. Get 24/7 high quality answering ... read Anserve Inc. reviews & insights

    Anserve Inc., a leading phone answering services provider, offers professional answering services for small businesses. ... read Anserve Inc. reviews & insights

    NA
    50 - 249
    1969
    Jersey City, United States
  • CuraCall was founded on the need for compassionate, reliable, multilingual, quality call center solutions for the Home Health Industry. CuraCall connects patients and Home Health Providers through standard and customized communication solutions that enhance patient access and improve patient and provider satisfaction, in a secure HIPAA-compliant environment. At CuraCall, we understand the time-consuming task of ... read CuraCall reviews & insights

    CuraCall was founded on the need for compassionate, reliable, multilingual, quality call center solutions for ... read CuraCall reviews & insights

    < $25/hr
    10 - 49
    2015
    Jersey City, United States
  • he team at Professional Answering Service has been proudly providing small business answering service to Hampton Roads, Harrisonburg, Newport News, and surrounding areas since 1968. Much has changed in the past 50+ years, but our team is dedicated to keeping abreast with the latest technological advances and changing customer expectations so we can continuously provide ... read Professional Answering Service Company reviews & insights

    he team at Professional Answering Service has been proudly providing small business answering service to ... read Professional Answering Service Company reviews & insights

    < $25/hr
    2 - 9
    Jersey City, United States
  • (V)WeCare Technology is an outsourcing call center service provider. We do our call center service work diligently and maintain a top level of our customer satisfaction at all times.

    (V)WeCare Technology is an outsourcing call center service provider. We do our call center service ... read (V)WeCare Technology reviews & insights

    NA
    1,000 - 9,999
    1999
    Jersey City, United States
  • AskSunday is world's leading Virtual Assistant Service provider. Ranked by TIME as #2 Website of the year, featured in CNN, Wall Street Journal, TechCrunch, Financial Times, MSNBC, INC., Fast Company, USA Today and more. AskSunday helps small & medium sized business customers as well as retail customers with routine tasks, which are carried out by ... read AskSunday Virtual Assistants reviews & insights

    AskSunday is world's leading Virtual Assistant Service provider. Ranked by TIME as #2 Website of ... read AskSunday Virtual Assistants reviews & insights

    < $25/hr
    50 - 249
    2007
    Edison, United States
  • Choose us as your trusted IT partner, and let us help you elevate your doctor's office to new heights of efficiency, security, and patient care. Contact us today to explore how our tailored IT solutions can benefit your practice.

    Choose us as your trusted IT partner, and let us help you elevate your doctor's ... read Doctors Office Live reviews & insights

    $25 - $49/hr
    250 - 999
    2020
    Somerset County, United States
  • Flatworld Solutions (FWS) is a global company offering IT, Data Science, business consulting, and outsourcing solutions since 2002. The company was incorporated in 2004 with a focus on leveraging technology to help businesses streamline processes, enhance efficiency, boost productivity, improve effectiveness, save time, increase bottom lines, and negate global distances. Being in business for over ... read Flatworld Solution reviews & insights

    Flatworld Solutions (FWS) is a global company offering IT, Data Science, business consulting, and outsourcing ... read Flatworld Solution reviews & insights

    NA
    50 - 249
    2002
    Princeton, United States

Post your project. Get proposals from PRO-verified firms.

Goodfirms recommends the top 3. You pick the winner.

Why Trust Goodfirms

Goodfirms is the world’s leading reviews and ratings company featuring 100,000+ tech companies from across the globe, complete with 80,000+ humanly vetted client reviews, detailed portfolios, hourly rates, employee strength, and more to help you choose your perfect tech partner.

Humanly-Vetted Client Reviews

Our researchers have personally vouched for the authenticity of 80,000+ client reviews by speaking directly with clients, cross-checking project details, timelines, and results to ensure 100% credibility.

Data-Driven Rankings

Data powers our company listings. Every company listed is evaluated based on its expertise, experience, market presence, reviews, and client satisfaction rate, which helps buyers confidently choose the right tech partner.

Global Trust & Recognition

Goodfirms is trusted by 100,000+ businesses in 160+ countries to connect with reliable tech partners. Our reputation is built on 80,000+ verified reviews and rankings you can trust.

Transparency In Detail

From verified client reviews and portfolio highlights to service focus and pricing, Goodfirms provides a 360-degree view of every company, helping 2+ million monthly users find the perfect tech partner.

Trending insights from Goodfirms

Valuable insights from top experts accelerate decision-making.

14 Questions Every Fintech Founder Should Ask a BIN Sponsor
Business Process Transformation: Strategies, Roadmaps & AI Impact
Build High-Performance Teams Through Effective Leadership
Read all research articles

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

Loading map…

All cities ranked by Value Score.

Every city in scope, ranked by Value Score.

CityFirmsAvg RateAvg RatingValue ScoreAction
USJersey City137$46/hr582View firms
USPrinceton16$33/hr4.980View firms
USMorristown10$33/hr-71View firms
USHudson County1$25/hr-69View firms
USMadison3$33/hr-68View firms
USSomerset County4$37/hr-67View firms
USBergen6$58/hr-60View firms
USEdison8$65/hr-58View firms
USNewark3$58/hr-58View firms
USMonmouth2$75/hr-51View firms
USWoodbridge1$75/hr-50View firms
USFair Lawn1$125/hr-31View firms
USUnion County2--13View firms
USClifton2--13View firms
USMercer County1--8View firms
USMiddlesex County1--8View firms
USCamden1--8View firms
USSaddle River1--8View firms
USBurlington County1--8View firms
USJersey City
137 firms$46/hr5
Value Score82 / 100
USPrinceton
16 firms$33/hr4.9
Value Score80 / 100
USMorristown
10 firms$33/hr
Value Score71 / 100
USHudson County
1 firms$25/hr
Value Score69 / 100
USMadison
3 firms$33/hr
Value Score68 / 100
USSomerset County
4 firms$37/hr
Value Score67 / 100
USBergen
6 firms$58/hr
Value Score60 / 100
USEdison
8 firms$65/hr
Value Score58 / 100
USNewark
3 firms$58/hr
Value Score58 / 100
USMonmouth
2 firms$75/hr
Value Score51 / 100
USWoodbridge
1 firms$75/hr
Value Score50 / 100
USFair Lawn
1 firms$125/hr
Value Score31 / 100
USUnion County
2 firms
Value Score13 / 100
USClifton
2 firms
Value Score13 / 100
USMercer County
1 firms
Value Score8 / 100
USMiddlesex County
1 firms
Value Score8 / 100
USCamden
1 firms
Value Score8 / 100
USSaddle River
1 firms
Value Score8 / 100
USBurlington County
1 firms
Value Score8 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Found your target region?

Browse all firms in your chosen country - or let us hand-pick matches based on your project, budget, and time-zone preference.

Get matched firms

Cities with the best Value Score for business services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Jersey City · $0-24/hr

35 firms in this tier - more than any other city. Top picks: Triton Benefits and HR Solutions, RotenbergMeril, WilkinGuttenplan.

Mid-tier leader
Jersey City · $50-99/hr

6 firms in this tier - more than any other city, averaging 4.9 ★. Top picks: Gini Talent, Event Marketing Partners, Alpha Accounting.

Top tier leader
Jersey City · $150+/hr

4 firms in this tier - more than any other city. Top picks: SELECCIÓN Consulting, Red Clover HR, Karcic Partners.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all business services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms