Top Answering Services in NYC

Researched by:Goodfirms Research TeamUpdated:September 25, 2026

Goodfirms has reviewed 13 Answering Services in NYC as of September 2026. The top-ranked firm is Vserve Ebusiness Solutions (5.0 stars, 47 verified reviews, < $25/hr, founded 2004, NYC). Across the category, the median hourly rate is $25, median client rating is 5, and 28% of firms employ 50+ members. Explore the vetted Answering Services in NYC companies below, compare their strengths, and connect with the provider best suited to your requirements.

The answering services in NYC can help you bridge the gap between you and your customers in a friendly, effective, and accurate manner. The general range of services of telephone answering services in NYC is message taking and delivery, appointment scheduling, order processing, sales support, and customer service, etc. As these call answering services in NYC take over a very time-consuming task of your daily activities, you get more time to work on expanding your business. To save you some research time, Goodfirms put together the best virtual receptionist services in NYC and all their essential details in a single place.

Goodfirms has verified 13 Answering Services in NYC - part of 932+ Answering Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top Phone Answering Service in NYC

Find a Answering Services Company Near you
Find a Answering Services Company Near you
Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Vserve Ebusiness Solutions is one of the best business services firms supporting companies with eCommerce, supply chain, digital marketing, and operational requirements. Its capabilities include procurement, inventory management, order fulfillment, logistics, vendor management, purchase order processing, shipment tracking, and trade compliance. Clients have appreciated the ... read Vserve Ebusiness Solutions reviews & insights

    Vserve Ebusiness Solutions is one of the best business services firms supporting companies with eCommerce, ... read Vserve Ebusiness Solutions reviews & insights

    < $25/hr
    250 - 999
    2004
    NYC, United States
    Strong SEO and AI Search Visibility Strategy - Co-Founder & CEO
    Visit Website
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  • Make your business 24/7. Power your growth every day of the year. AnswerForce provides professional and friendly call and chat answering services, virtual reception services, live chat, appointment scheduling, and more. Our team of experienced, customer-focused agents handle your calls 24/7, 365 days a year, ... read AnswerForce reviews & insights

    Make your business 24/7. Power your growth every day of the year. AnswerForce provides professional ... read AnswerForce reviews & insights

    NA
    250 - 999
    2003
    NYC, United States
    A wonderful service that keeps my company running smoothly and integrates seamlessly once set up. - Jose Masso
    Visit Website
  • Cures Medical Billing is a highly familiar medical billing company that uses superior billing and coding methods for doctors who want to outsource these tasks to a professional third-party service. Our experienced medical billing service coders and billers assist healthcare providers in recovering overdue payments ... read Cure Medical Billing reviews & insights

    Cures Medical Billing is a highly familiar medical billing company that uses superior billing and ... read Cure Medical Billing reviews & insights

    $25 - $49/hr
    2 - 9
    2023
    NYC, United States
    CuresMB provides exceptional medical billing services with accuracy. - Doctor
  • Ugell Law Firm, P.C. has been serving clients throughout the Lower Hudson Valley and Metropolitan New York areas for more than 30 years. We offer skilled, experienced reUgell Law Firm presentations in a wide variety of practice areas. 151 North Main Street Suite 202 New City, NY 10956 Phone: 845-608-8098 Fax: 845-639-7004 Email: [email protected] Website: ... read Ugell Law Firm reviews & insights

    Ugell Law Firm, P.C. has been serving clients throughout the Lower Hudson Valley and Metropolitan ... read Ugell Law Firm reviews & insights

    NA
    2 - 9
    1986
    NYC, United States
  • Harris CareTracker is a leading healthcare software solution that empowers medical practices and clinics with cutting-edge tools and technologies. Our robust platform offers a comprehensive suite of features, including Electronic Health Records (EHR), Practice Management, Revenue Cycle Management, Electronic Prescriptions, Patient Portal, and Telemedicine. With a focus on user-friendly design and constant innovation, Harris CareTracker ... read Harris CareTracker reviews & insights

    Harris CareTracker is a leading healthcare software solution that empowers medical practices and clinics with ... read Harris CareTracker reviews & insights

    NA
    50 - 249
    1996
    NYC, United States
  • Can you remember a time when every call at a company was answered by a friendly, real person? No? Well, neither could we, and that’s why 1888-GO-ANSWER! was created. Founded by a family of entrepreneurs, 1-888-GO-ANSWER! has gained global recognition for its success by staying true to our small business roots and core values.

    Can you remember a time when every call at a company was answered by a ... read Go Answer reviews & insights

    < $25/hr
    250 - 999
    2012
    NYC, United States
  • Advanced Answering is a family-owned business headquartered in suburban Philadelphia. We have been in business for over 22 years and our operators are seasoned professionals. Our network of 14 U.S. based, strategically located call centers provide a diverse offering of services for all small and medium sized business’s needs. We offer simple message taking and ... read Advanced Answering reviews & insights

    Advanced Answering is a family-owned business headquartered in suburban Philadelphia. We have been in business ... read Advanced Answering reviews & insights

    < $25/hr
    2 - 9
    NYC, United States
  • Virtual Offices NYC provides a business address for identity purposes; or bundled with receptionist services for a Virtual Office NYC solution. We’ve been in business since 2007 and our BBB Accredited Business A+ Rating is a testament to our success. From the first moment we communicate with a prospect we strive to provide an exceptional ... read Virtual Offices NYC reviews & insights

    Virtual Offices NYC provides a business address for identity purposes; or bundled with receptionist services ... read Virtual Offices NYC reviews & insights

    $25 - $49/hr
    10 - 49
    2007
    NYC, United States
  • GetCallers, a pioneer among virtual assistants and remote callers companies, which provides business outsourcing across a range of services for global organizations. By assigning specific tasks to GetCallers assistants, you can quickly achieve 10x growth for your business. Visit: https://www.getcallers.com/

    GetCallers, a pioneer among virtual assistants and remote callers companies, which provides business outsourcing across ... read GetCallers reviews & insights

    < $25/hr
    10000+
    2008
    NYC, United States
  • Digital Gravity is a top web design agency in the United States that helps companies thrive in the digital world. Our objective as a web design firm in the United States is to identify digital difficulties and provide unique solutions to help you expand digitally, strategically, and efficiently. Each of us specializes in a distinct ... read Digital Gravity Agency reviews & insights

    Digital Gravity is a top web design agency in the United States that helps companies ... read Digital Gravity Agency reviews & insights

    < $25/hr
    50 - 249
    2014
    NYC, United States
  • Using AI Tools

    • GeminiGemini

    T1U is an AI-native business operating system that brings CRM, finance, HR, inventory, projects, documents, email, customer support, analytics, and workflow automation together in one connected cloud platform.At its core is NeoMind™ AI, an intelligent business layer that works across company data and workflows to answer questions, automate repetitive processes, uncover real-time insights, and help ... read T1U reviews & insights

    T1U is an AI-native business operating system that brings CRM, finance, HR, inventory, projects, documents, ... read T1U reviews & insights

    $25 - $49/hr
    2 - 9
    2025
    NYC, United States

    Why T1U?

    • One platform for your entire business
    • NeoMind AI turns data into action
    • More than 600 integrations built to scale
  • Transforming businesses with expert virtual assistant services. At 1 Assist, we are a leading provider of virtual assistant solutions, dedicated to enhancing productivity, efficiency, and success for businesses of all sizes. Our team of skilled and professional virtual assistants are equipped with the latest technologies and strategies to effectively support your daily operations, allowing you ... read 1 Assist reviews & insights

    Transforming businesses with expert virtual assistant services. At 1 Assist, we are a leading provider ... read 1 Assist reviews & insights

    < $25/hr
    2 - 9
    2015
    NYC, United States
  • Aklikx Technologies LLC is a US based company having it’s operations in Pakistan and providing the best one stop IT solutions at competitive prices to all. Bringing together a strong team of individuals, who are young and energetic with an experience in IT industries. Aklikx Technologies is one of the prominent software company that helps ... read Aklikx Technologies LLC reviews & insights

    Aklikx Technologies LLC is a US based company having it’s operations in Pakistan and providing ... read Aklikx Technologies LLC reviews & insights

    < $25/hr
    10 - 49
    2021
    NYC, United States

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1 cities with the best Value Score for hiring.

Ranked by a composite blending firm count (supply), average rating (quality), and average hourly rate (cost). Affordability is weighted highest (50%), so this surfaces genuinely affordable destinations - not just the biggest markets.

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

Loading map…

All cities ranked by Value Score.

Every city in scope, ranked by Value Score.

CityFirmsAvg RateAvg RatingValue ScoreAction
USNYC292$56/hr581View firms
USNYC
292 firms$56/hr5
Value Score81 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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Cities with the best Value Score for business services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
NYC · $0-24/hr

72 firms in this tier - more than any other city, averaging 4.9 ★. Top picks: AIMLEAP - Outsource Bigdata, Vserve Ebusiness Solutions, OBI Services LLC.

Mid-tier leader
NYC · $50-99/hr

20 firms in this tier - more than any other city, averaging 5.0 ★. Top picks: Napollo Software Design L.L.C, TransPerfect, Morningside Translations.

Top tier leader
NYC · $150+/hr

12 firms in this tier - more than any other city, averaging 5.0 ★. Top picks: Forcery Salesforce and Pardot Consulting NYC, Alpha Corporate Sales, Ecommerce Recruitment.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all business services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms