Top Answering Services in the United Kingdom
Goodfirms has reviewed 56 Answering Services in the United Kingdom as of September 2026. The top-ranked firm is Top Customer Service (5.0 stars, 16 verified reviews, NA, founded 2010, London). Across the category, the median hourly rate is $37, median client rating is 5, and 18% of firms employ 50+ members. Explore the vetted Answering Services in the United Kingdom companies below, compare their strengths, and connect with the provider best suited to your requirements.
Trusted answering services in the UK provide services to clients from across the globe. Not only that, but any reputed phone answering service in the UK would have the experience of working with clients from many industries. If you are looking for a call answering service in the UK, then these factors are important. Furthermore, browse through their range of services and pricing structures for a better understanding of whether they are the right choice or not. There are chances that you did research but didn’t get results. Hence, here are the best answering service companies in the UK listed for you!
Goodfirms has verified 56 Answering Services in the United Kingdom - part of 933+ Answering Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.
Top 10 at Glance
Compare the highest-ranked firms first side by side.
Top Answering Services Companies in the UK | Phone Answering Service in the UK
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Grammarly AI
We have spent the past decade delivering exceptional service experiences for startups, scale-ups, and Fortune 500 brands across the globe.We are an award-winning customer experience company trusted by industry leaders like Lenovo, DoorDash, ClassPass, and Getaround. From e-commerce and SaaS to fintech, travel, and healthcare, ... read Top Customer Service reviews & insights
We have spent the past decade delivering exceptional service experiences for startups, scale-ups, and Fortune ... read Top Customer Service reviews & insights
NA250 - 9992010London, United KingdomTop Customer Service has improved our response times and call handling while providing professional support that represents our brand effectively.
- ManagerWhy Top Customer Service?
- 1200 plus Support Agents in world
- 97 percent average quality control score
- Fast response
AnswerConnect is a leading business services provider offering live answering and virtual receptionist services for companies that want real people handling their customer calls. Its agents can answer inquiries, book appointments, capture leads, and relay messages around the clock. For businesses seeking professional business services, ... read AnswerConnect reviews & insights
AnswerConnect is a leading business services provider offering live answering and virtual receptionist services for ... read AnswerConnect reviews & insights
NA1,000 - 9,9992002Edinburgh, United KingdomGreat product and a fantastic customer service.
- Mister Sparky of Fort WayneVserve Ebusiness Solutions is one of the best business services firms supporting companies with eCommerce, supply chain, digital marketing, and operational requirements. Its capabilities include procurement, inventory management, order fulfillment, logistics, vendor management, purchase order processing, shipment tracking, and trade compliance. Clients have appreciated the ... read Vserve Ebusiness Solutions reviews & insights
Vserve Ebusiness Solutions is one of the best business services firms supporting companies with eCommerce, ... read Vserve Ebusiness Solutions reviews & insights
< $25/hr250 - 9992004London, United KingdomStrong SEO and AI Search Visibility Strategy
- Co-Founder & CEOUsing AI Tools
AI Voice Agent
AI Agent
AI Chatbot
SupportYourApp provides business support services, including technical support, customer service, and customer experience, for companies operating across multiple markets. Its teams can provide regular business-hour assistance or 24/7 coverage through multiple communication channels, depending on the client’s requirements. Customers have highlighted the team’s technical knowledge, ... read SupportYourApp reviews & insights
SupportYourApp provides business support services, including technical support, customer service, and customer experience, for companies ... read SupportYourApp reviews & insights
< $25/hr1,000 - 9,9992010London, United KingdomSupportYourApp delivers professional, personalized customer support that has helped improve both customer satisfaction and retention.
- AnonymousWhy SupportYourApp?
- PCI DSS Certified Level L1 and Level L2 Provider
- ISO IEC 27001 Certification
- GDPR-, CCPA-, and HIPAA-compliance
When you’re in the service industry – let’s say you run a plumbing firm – it is vital you’re on hand the very moment your customer needs you. What do you currently do to get an expert pair of hands on site when your customers ... read Verbatim reviews & insights
When you’re in the service industry – let’s say you run a plumbing firm – ... read Verbatim reviews & insights
< $25/hr10 - 491997Newbury, United KingdomFriendly and reliable
- Funnel VisionUsing AI Tools
ChatGPT
Claude
Gemini
Perplexity
Grammarly
- + 1 More
BizBackerz Ltd is a UK-registered virtual assistance and digital marketing agency founded in 2024. We are headquartered in Cardiff, United Kingdom, with a dedicated delivery team in Pakistan, and we serve clients across the United States and United Kingdom.Our clients are real estate agents, brokerages, ... read BizBackerz reviews & insights
BizBackerz Ltd is a UK-registered virtual assistance and digital marketing agency founded in 2024. We ... read BizBackerz reviews & insights
< $25/hr10 - 492024Cardiff, United KingdomThe Results receive speak for themselves !!!
- Rocky MarianoWhy BizBackerz?
- Expert real estate & e-commerce VAs
- Proven lead gen & store growth strategies
- Highly responsive and efficient team
Does your business need a call answering service? Never miss an opportunity to connect with a customer using our telephone answering service. No call waiting Don’t make your callers wait. All calls are answered within 3 rings! We’re available when you’re busy Your callers will be able to speak to a real person even if ... read Planet Numbers reviews & insights
Does your business need a call answering service? Never miss an opportunity to connect with ... read Planet Numbers reviews & insights
< $25/hr10 - 491999Dorset, United KingdomWe capture name, number, company & accurate message Online signup, live within minutes Backed by the longest running answering service in the UK
We capture name, number, company & accurate message Online signup, live within minutes Backed by ... read Answer.co.uk reviews & insights
< $25/hr2 - 9Borehamwood, United KingdomProfessional and cost effective telephone answering service with real receptionists answering your calls in real time. Guarantee your customers always talk to a real person and free up your time. With Pocket Receptionist you can improve your customer service & reduce costs by using a telephone answering service.
Professional and cost effective telephone answering service with real receptionists answering your calls in real ... read Pocket Receptionist reviews & insights
< $25/hr2 - 9Lowestoft, United KingdomCommVersion is UK’s Leading 24X7 Managed Live Chat Service provider that helps businesses generate up to 50% higher leads from their current website traffic. We ensure businesses stay connected and communicate effectively with their web visitors through live chat service. Today 150+ marketers and businesses use CommVersion on their websites to get a better ROI ... read CommVersion UK Limited reviews & insights
CommVersion is UK’s Leading 24X7 Managed Live Chat Service provider that helps businesses generate up ... read CommVersion UK Limited reviews & insights
NA50 - 2492004London, United KingdomQuickBlox emerged as a pioneer in the communication solutions market by introducing its chat API. Recognizing the growing demand for remote real-time communication, QuickBlox positioned itself as one of the first providers to address this need effectively. With its robust chat API, QuickBlox empowered businesses and developers to seamlessly integrate chat functionality into their applications, ... read Quickblox reviews & insights
QuickBlox emerged as a pioneer in the communication solutions market by introducing its chat API. ... read Quickblox reviews & insights
$150 - $199/hr10 - 49London, United KingdomAnswer4u is a leading UK-based telephone answering service, supporting businesses of all sizes with professional, 24/7 call handling. Whether you're a start-up aiming to make a strong first impression or an established company needing reliable overflow support, our team is here to act as an extension of yours. We offer a range of flexible services ... read Answer4u reviews & insights
Answer4u is a leading UK-based telephone answering service, supporting businesses of all sizes with professional, ... read Answer4u reviews & insights
< $25/hr50 - 2492004Nottingham, United KingdomBizik is a leading provider for telephone answering and managed live chat. Our experts deliver exceptional customer service for businesses of all sizes, keeping you organised and stress free. We will provide you with a dedicated team of Virtual PAs, that are expertly trained to answer your calls and chats on your behalf.
Bizik is a leading provider for telephone answering and managed live chat. Our experts deliver ... read Bizik Ltd reviews & insights
< $25/hr10 - 492024London, United KingdomA leading national outsourced call centre and telephone answering company with locations in London, Manchester & Cambridge. Since 1998, CALLCARE have been supporting organisations, from both the public and private sectors, with expert call handling services, round the clock. By outsourcing calls to CALLCARE our clients benefit from more time and flexibility to focus on ... read CALLCARE reviews & insights
A leading national outsourced call centre and telephone answering company with locations in London, Manchester ... read CALLCARE reviews & insights
$150 - $199/hr250 - 9991998Manchester, United KingdomJAM is an award-winning telephone answering company with an enviable industry standing and an unrivalled reputation for excellence. Established in 1977 by Jackie Ann Millman to service the needs of musicians who were losing bookings due to missed calls, JAM has evolved over the years and developed into a comprehensive, technologically advanced business capable of ... read JAM reviews & insights
JAM is an award-winning telephone answering company with an enviable industry standing and an unrivalled ... read JAM reviews & insights
$25 - $49/hr2 - 91977London, United KingdomWelcome to eDivert, specialists in Telephone Answering Services. At eDivert we can assist you to grow your business faster, be more competitive and improve your professional image to your clients.What could your business achieve if you had more time, more money, more resources, more leads and more reach? At eDivert, we take a values-driven approach ... read eDivert reviews & insights
Welcome to eDivert, specialists in Telephone Answering Services. At eDivert we can assist you to ... read eDivert reviews & insights
< $25/hr2 - 92014Liverpool, United KingdomThe Answer Centre was established on 1st June 2000 and since then it has grown into one of the UK’s leading providers of Telephone Answering Services and Business Mailing Address Services. All of our staff are based in the UK and are highly trained professional call handlers with an outstanding telephone manner. Every single member ... read The Answer Centre reviews & insights
The Answer Centre was established on 1st June 2000 and since then it has grown ... read The Answer Centre reviews & insights
< $25/hr2 - 92000Edinburgh, United KingdomTrusted for over 15 years by growing companies – most staying 3+ years. Flexible virtual office services tailored to your requirements. No fixed contract periods. No minimums. Calls answered within 3 rings by our own-house call centre staff with our telephone answering service! Guaranteed! Friendly, intelligent staff who go beyond the call of duty to ... read Messagemail reviews & insights
Trusted for over 15 years by growing companies – most staying 3+ years. Flexible virtual ... read Messagemail reviews & insights
$25 - $49/hr2 - 9London, United KingdomOn 1 April 2018 we celebrated our 18 years in the Serviced Office and Virtual Office industry. It has been an interesting experience, as we had no intention of becoming a Serviced Office (SO) business nor had we ever heard of a Virtual Office (VO). Having the ability to see an opportunity at the right ... read OfficeFront reviews & insights
On 1 April 2018 we celebrated our 18 years in the Serviced Office and Virtual ... read OfficeFront reviews & insights
$100 - $149/hr50 - 2491999London, United KingdomWe are a 24/7 UK based multi channel contract centre based in Manchester. We offer services to business large and small based all over the UK and some even further afield. We can look after your calls, emails, SMS, web chat, social media responses when your busy looking after new sales. We also offer a ... read Loopel reviews & insights
We are a 24/7 UK based multi channel contract centre based in Manchester. We offer ... read Loopel reviews & insights
$50 - $99/hr10 - 492016Manchester, United KingdomWelcome to City Office, a leading provider of worldwide Office Space and Virtual Office Solutions online. We pride ourselves on providing a clear and informative website for our clients and prospective customers, which we hope reflects on your experience here.
Welcome to City Office, a leading provider of worldwide Office Space and Virtual Office Solutions ... read CityOffice reviews & insights
< $25/hr2 - 9London, United KingdomOur call-answering agents work as if they were at your office: providing a live answering service by taking messages, booking appointments, handling calls on your behalf and forwarding information when required.
Our call-answering agents work as if they were at your office: providing a live answering ... read Office24 reviews & insights
< $25/hr2 - 9Bristol, United KingdomYour dedicated PAs and receptionists will answer your business calls exactly as it was your own office, Your PA will portray a professional image for your business and help you win more sales. We have over 20 years’ experience in Telephone Answering Service, Call Centre Outsourcing, Call Routing, Switchboard Overflow, Appointment Making, Emergency Back-up, Sales ... read Answerpoint reviews & insights
Your dedicated PAs and receptionists will answer your business calls exactly as it was your ... read Answerpoint reviews & insights
< $25/hr2 - 91996Luton, United KingdomEstablished over 20 years ago, Kendlebell has since become one of the UK's leading telephone answering services. Looking after business clients both large and small, Kendlebell has built a strong reputation and a nationwide presence across the UK. In 2017 Kendlebell came under the umbrella of Cymphony Call Handling, another leading UK telephone answering service. ... read Kendlebell UK reviews & insights
Established over 20 years ago, Kendlebell has since become one of the UK's leading telephone ... read Kendlebell UK reviews & insights
< $25/hr10 - 492004Andover, United KingdomConnect are a UK based telephone answering services company. Clients trust Connect's professional and friendly operators to answer their business calls when they can't. Outsourcing receptionist duties allows small and medium sized businesses to free up their time to focus on what they do best. Larger companies use Connect's contact centre to support their existing ... read Connect Communications Services Ltd reviews & insights
Connect are a UK based telephone answering services company. Clients trust Connect's professional and friendly ... read Connect Communications Services Ltd reviews & insights
NA10 - 49Edinburgh, United KingdomReal Receptionists Answering Your Calls—Reception 24/7 provides a team of dedicated receptionists to answer your calls.
Real Receptionists Answering Your Calls—Reception 24/7 provides a team of dedicated receptionists to answer your ... read Reception247 Ltd. reviews & insights
NA10 - 492020Sheffield, United KingdomYo Telecom provides cutting-edge business telecom solutions across the UK, enhancing communication efficiency with advanced VoIP technology. State-of-the-art modernised telephone systems combined with premium customer service. We’re more than just a telecoms company.
Yo Telecom provides cutting-edge business telecom solutions across the UK, enhancing communication efficiency with advanced ... read Yo Telecom Limited reviews & insights
NA050 - 249Southampton, United KingdomPavlov Group helps non-technical founders and companies make smart decisions in tech and finance — and builds its own ventures along the way. Pavlov Group was created by someone who spent over a decade in quality assurance, working hands-on with tech teams, banking systems, and crypto platforms — but always from the perspective of someone ... read Pavlov Group reviews & insights
Pavlov Group helps non-technical founders and companies make smart decisions in tech and finance — ... read Pavlov Group reviews & insights
$25 - $49/hr2 - 92025London, United KingdomOur friendly team of professional call handlers take pride in answering each and every call with the same personal, professional and friendly service. Our teams are managed efficiently to ensure that your calls get answered straight away. Let us handle your calls Setting up your virtual telephone answering service could not be easier and we ... read Jet Virtual reviews & insights
Our friendly team of professional call handlers take pride in answering each and every call ... read Jet Virtual reviews & insights
$50 - $99/hr10 - 492010London, United Kingdom1st Formations is a leading online company formation agent in the UK. We offer a comprehensive selection of company registration packages and address services for companies limited by shares, companies limited by guarantee and limited liability partnerships. As an authorised Companies House eFiling agent, we can offer quick and simple online incorporation and ensure the ... read 1st Formations reviews & insights
1st Formations is a leading online company formation agent in the UK. We offer a ... read 1st Formations reviews & insights
< $25/hr10 - 49London, United KingdomMessage Direct offers you the opportunity to divert your telephone calls to us whenever you need to. These calls will be answered in your company name by 'real' people 24 hours a day, 7 days a week! Our professional team will follow your instructions to take whatever information you require from the caller and send ... read Message Direct reviews & insights
Message Direct offers you the opportunity to divert your telephone calls to us whenever you ... read Message Direct reviews & insights
< $25/hr50 - 2491993Dorset, United KingdomWhen you think of call answering, you think of just that. A call is taken and a message is passed on. In some cases, this is true, but at Face for Business we work with a wide range of companies, each with a specific set of requirements, that we not only aim to meet, but ... read Face for Business reviews & insights
When you think of call answering, you think of just that. A call is taken ... read Face for Business reviews & insights
< $25/hr10 - 492012Lancaster, United KingdomFirst Call Business Communications is a UK based supplier of inbound call management services. We understand that prompt, accurate and polite communication skills are vital in providing a service which gives our customers security and peace of mind. All our call handlers complete thorough training programmes throughout their employment at First Call.
First Call Business Communications is a UK based supplier of inbound call management services. We ... read Firstcall Business Communications reviews & insights
< $25/hr2 - 91948Blackpool, United KingdomJCMT is a boutique digital marketing agency for luxury and lifestyle brands in hospitality and travel. We produce strategies and stories for our clients through a creative, insights-driven approach to all things digital. We provide content strategy, content creation and distribution on social media and online.
JCMT is a boutique digital marketing agency for luxury and lifestyle brands in hospitality and ... read JCMT Ltd reviews & insights
NA02 - 9London, United KingdomAt alldayPA we answer calls for over 23 000 businesses. In fact, you have probably spoken to one of our PA's without even realising it!You’re busy running a business, and taking calls takes time. So we offer you everything from a simple telephone answering service all the way up to an outsourced call centre. That ... read alldayPA reviews & insights
At alldayPA we answer calls for over 23 000 businesses. In fact, you have probably ... read alldayPA reviews & insights
< $25/hr250 - 9991999Manchester, United KingdomPrabisha Consulting is a global IT and digital solutions company focused on helping businesses grow through technology, strategy, and innovation. The company delivers end-to-end services including digital marketing, web and app development, and AI-driven solutions, supporting organisations across multiple industries worldwide. As part of its vision, Prabisha Consulting has developed AI Nexus, a global platform ... read Prabisha Consulting UK reviews & insights
Prabisha Consulting is a global IT and digital solutions company focused on helping businesses grow ... read Prabisha Consulting UK reviews & insights
< $25/hr2 - 92018Harrow, United KingdomWhy Prabisha Consulting UK?
- Results-driven strategies that deliver growth
- Trusted partner for long-term success
- Smart solutions powered by innovation
Founded in 1980 by Richard Nissen, our journey began with serviced offices on Piccadilly, London. Drawing inspiration from working practices in New York, Richard aimed to offer flexible business accommodation and support services to an expanding SME market, challenging the traditional 5-year lease demanded by landlords. Today, VOffice remains a small family business with an ... read Voffice London reviews & insights
Founded in 1980 by Richard Nissen, our journey began with serviced offices on Piccadilly, London. ... read Voffice London reviews & insights
$25 - $49/hr2 - 9London, United KingdomThe London Office is one of the UK's most trusted behind-the-scenes B2B service providers, specialising in affordable Registered Office Address, Director Service Address, Business Address, Company Formations and Telephone Answering services. Since starting with a single London office in 2014, we have now grown to six prestigious city centre offices in two countries, with even ... read The London Office reviews & insights
The London Office is one of the UK's most trusted behind-the-scenes B2B service providers, specialising ... read The London Office reviews & insights
$25 - $49/hr2 - 9London, United KingdomAt Virtual Head Office we are here to support your business and act as an extension of your own team. Whether you need help sourcing candidates to fill your vacancies to support your business on either a permanent or temporary basis, or whether you want to tap in to our virtual services such as Virtual ... read Virtual Head Office Limited reviews & insights
At Virtual Head Office we are here to support your business and act as an ... read Virtual Head Office Limited reviews & insights
$25 - $49/hr2 - 9Leeds, United KingdomUsing AI Tools
Vapi
Blunetic is a Chesterfield-based AI automation and digital growth agency helping UK appointment-based businesses and clinics recover lost revenue. Our AI Receptionist answers every call 24/7, our AI Chat Agent responds instantly across website, Facebook and WhatsApp, and our Customer Growth Engine covers Google Search optimisation, social media management and review generation. We work with ... read Blunetic reviews & insights
Blunetic is a Chesterfield-based AI automation and digital growth agency helping UK appointment-based businesses and ... read Blunetic reviews & insights
NA2 - 92025Chesterfield, United KingdomWhy Blunetic?
- Capture every enquiry.
- 24 Hours patient communication.
- More bookings. Less admin.
IBC provided a customized workplace for the employees of its customers. We cater different officing options suitable for client meetings, co-worker meetings, and board rooms: cubicle rooms, boardrooms, private office suites, meeting rooms, dedicated desks, hot desks. IBC also serves virtual offices, secretarial services, and 24/7 call answering.
IBC provided a customized workplace for the employees of its customers. We cater different officing ... read Ilford Business Centre reviews & insights
NA10 - 492015Aldgate, United KingdomEstablished in 2001, based in Hertfordshire, BMG Marketing specialises in Business to Business outbound telemarketing campaigns. With our clear focus on outbound B2B telemarketing services and our reputation for quality, we are one of the most highly recommended telemarketing companies in the UK. We bring cold calling experience and result driven motivation to the fore ... read BGM Marketing reviews & insights
Established in 2001, based in Hertfordshire, BMG Marketing specialises in Business to Business outbound telemarketing ... read BGM Marketing reviews & insights
NA10 - 49Leominster, United KingdomYour Office & PA offers telephone answering, virtual reception and PA services to businesses. Our service ensures that our customers don't miss out on business simply because they miss a call. Most of our customers are just like us, owner managed companies who are passionate about providing a high level of care and customer support, ... read Your Office & PA reviews & insights
Your Office & PA offers telephone answering, virtual reception and PA services to businesses. Our ... read Your Office & PA reviews & insights
NA10 - 492007Widnes, United KingdomVirtual HQ are the leading independent provider of virtual office solutions in the UK. In today's competitive business landscape, having a prestigious business address can make a significant difference in the success and reputation of a company. However, for many businesses, the cost of renting a physical office space in a prime location can be ... read VIRTUAL HEADQUARTERS London reviews & insights
Virtual HQ are the leading independent provider of virtual office solutions in the UK. In ... read VIRTUAL HEADQUARTERS London reviews & insights
$25 - $49/hr2 - 9London, United KingdomUsing AI Tools
ChatGPT
Aircall
Grammarly
Gemini
AtDesk is a UK Operations Partner supporting service businesses across Facilities Management, Taxi & Private Hire, Healthcare, Logistics, E-commerce, Insurance and beyond. For over eight years we've operated as the behind-the-scenes engine for UK businesses — handling out-of-hours call management, intelligent dispatch, CRM updates, compliance administration and customer support while your team sleeps. By the ... read AtDesk reviews & insights
AtDesk is a UK Operations Partner supporting service businesses across Facilities Management, Taxi & Private ... read AtDesk reviews & insights
$25 - $49/hr50 - 2492018Blackburn, United KingdomWhy AtDesk?
- 8 years. Proven results across UK sectors.
- Full visibility. Glass Box, not black box.
- Human-led. Scalable. Zero morning backlog.
Get Ahead is a virtual agency that provides business support services to our clients, through our team of professional, experienced virtual specialists around the UK. Get Ahead VA is offering an exciting opportunity for anybody who wants to set up their own business, with the assistance of a supportive team and a successful brand behind ... read Get Ahead reviews & insights
Get Ahead is a virtual agency that provides business support services to our clients, through ... read Get Ahead reviews & insights
NA10 - 492010Leeds, United KingdomWe are Language Insight and we are a certified translation & language services provider to clients around the world. Quality and security are at the heart of everything we do and that’s why we’re proud to have achieved the internationally-recognised ISO 9001 for our Quality Management Systems, ISO 27001 for our Information Security Management Systems ... read Language Insight reviews & insights
We are Language Insight and we are a certified translation & language services provider to ... read Language Insight reviews & insights
NA50 - 2492009London, United KingdomFirst Answer Agency helps organisations become the trusted recommendation in AI platforms such as ChatGPT, Perplexity and Gemini. We specialise in AI Visibility, Answer Engine Optimisation (AEO), and Generative Engine Optimisation (GEO), helping companies secure authority and discoverability in AI-driven search environments. Our structured programme combines strategic diagnostics, implementation, and ongoing market leadership support to ... read First Answer Agency reviews & insights
First Answer Agency helps organisations become the trusted recommendation in AI platforms such as ChatGPT, ... read First Answer Agency reviews & insights
$50 - $99/hr2 - 92026Norwich, United KingdomWhy First Answer Agency?
- AI-first Visibility Experts
- Structured Market Leadership
- Local Insight, Global Reach
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