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CMDB Software

Explore the best CMDB Software to effortlessly store the configuration records and make information easily accessible. 

Any business organization planning to adopt the ITIL (Information Technology Infrastructure Library) framework to align the IT services needs to implement configuration management. The configuration management database is regarded as the backbone of ITIL practices. Ideally, investing in CMDB software can help you to store and track configuration details of the hardware and software components with ease. 

What is CMDB Software?

Configuration Management Database Software (CMDB)  is an advanced tool that easily stores configuration information of both hardware and software components within an organization. The configuration items may include software and hardware systems, information on individual assets, facilities, and more. An organization can gain greater visibility into the technology infrastructure and analyze its relation to one another. 

CMDB tools play a pivotal role in efficiently managing IT inventory and software licensing. It further helps to calculate the ROI (Return on Investment) and tracks the IT metrics. The tool also standardizes options to change control. 

What is the Purpose of Configuration Management Database?

The configuration database management database is one of the integral parts of ITIL that allows companies to track their asset status, including the software, systems, products, and other facilities. CMDB also plays a critical role in establishing a relationship between all assets. 

The purpose of CMDB is to manage and maintain the information that helps to reconstruct assets. Several organizations are also choosing this vital tool to analyze the impact and root cause or understand the changes in configuration management. 

CMDB software aims to establish and maintain the consistency of IT assets that includes the software and the hardware components, its functional and physical attributes, and its requirements and operational details throughout its life.  

How to Select the Best Configuration Management Database Software?

There are many factors required to consider a CMDB system for your organization, but ultimately, it all starts with the purpose itself. If you evaluate a product without understanding your organizational requirements and the features that can match, no matter how well you perform your search, it won’t fetch the right result. It is critical that you select the best Configuration Management Database software. With considerable upfront market research, Goodfirms recommends you a list of top CMDB tools, along with their features, deployment options, pricing, user reviews, etc., that can help you to pick the right tool.

Goodfirms conducts a thorough review and verification process before including any company in the listings. Some listings may involve fees. [How Goodfirms ensures trust]
Rankings updated: Dec 31, 2025
32 Software

List of The CMDB Tools | Best Configuration Management Software

  • ManageEngine ServiceDesk Plus

    4.5 4 Reviews Verified

    ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issue to ensure ... read more about ManageEngine ServiceDesk Plus

    ManageEngine ServiceDesk Plus Reviews

    ManageEngine ServiceDesk Plus is a fully-featured comprehensive help desk software that includes a core helpdesk and IT management application. reviewed by: Sarah Carlson
    Entry Level Price
    $10.00 Per Month
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    15% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Incident Management
    • Performance Monitoring
    • User Portal

    Key Details
    Industries
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    • 24x7 Support
    Training
    • In-person
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Case Studies
    • Whitepapers

    Reviews
    What User‘s Say
    Powerful platform
    Janine Walton, Senior Accounting Manager at Worldwide Express
    While it's a piece simple for non-IT experts, ManageEngine is by the by a vigorous assistance work area stage
    Daniela Rocio Carrasco Cayambe at Licencias OnLine
    ManageEngine to the Rescue
    Tom Parker, Support Desk Analyst III at B Riley Financial
    Review Summary
    ManageEngine ServiceDesk Plus has completely transformed the way it provides services. The asset management module is incredibly detailed and user-friendly. Moreover, reporting tools are powerful, providing clear insights into team performance.
    Janine Walton
    Janine Walton, Senior Accounting Manager at Worldwide Express

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page Try Software Demo
    Available Packages
    Standard
    $10.00 Per Month
    Visit website

  • Solarwinds Service Desk

    Service Desk is a fully integrated cloud-based service desk and IT asset management solution. Based on ITSM best practices to create a platform that is as usable as it is cutting-edge by ... read more about Solarwinds Service Desk

    Entry Level Price
    $19 Per Month
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    15% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • IT Asset Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    Key Details
    Industries
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    • 24x7 Support
    Training
    • In-person
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Case Studies
    • Whitepapers
    • On-Site Training

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page Get Free Trial
    Available Packages
    Standard
    $19 Per Month
    Visit website

  • FreshWorks

    With Freshsales CRM, businesses can attract, engage, close, and nurture their leads. You no longer need a CRM and five other tools to run your business, just Freshsales CRM will do. Top-rated ... read more about FreshWorks

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    10% in CMDB Software

    Features
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Incident Management
    • IT Asset Management
    • Performance Monitoring

    Key Details
    Industries
    • Marketing-advertising
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • SysAid

    SysAid empowers organizations to deliver exceptional service – automagically. A comprehensive, next-gen ITSM platform, SysAid comes ready for action with generative AI baked into every element of service management, all wrapped up ... read more about SysAid

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Per User
    10% in CMDB Software

    Features
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Incident Management
    • IT Asset Management
    • Performance Monitoring
    • User Portal

    Key Details
    Industries
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Linux
    Support
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • In-person
    • Documentation
    Knowledge Base
    • Help Guides
    • Blogs
    • Webinars
    • Podcasts
    • Ebooks
    • Infographics

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Annual Subscription
    • Quote Based
    Vendor pricing page Try Software Demo Get Free Trial

    Integration
    Integrated With
    • Jira
    • Teamviewer
    • Anydesk
    • AWS IoT Greengrass
    • Microsoft 365
    • Microsoft for Teams
    • Nagios Core
    • Zapier
    • Azure Machine Learning
    Visit website

  • Alloy Software

    Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine ... read more about Alloy Software

    Entry Level Price
    $19 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    20% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • IT Asset Management
    • License Management
    • Relationship Mapping
    • User Portal

    Key Details
    Industries
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Phone
    • 24x7 Support
    Training
    • In-person
    Knowledge Base
    • Help Guides
    • Blog

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Standard
    $19 Per Month
    Visit website

  • Device42

    Device42’s CMDB provides a single source of truth within your organization. This gives you a clear view into your IT ecosystem to identify, manage, and verify all configuration items (CI) in your ... read more about Device42

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Device Auto Discovery
    • Helpdesk
    • Impact Management
    • Incident Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    Key Details
    Industries
    • Computer-network-security
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Nlyte DCIM

    DCIM integrated as a component of, or complement to, ITSM and BMS systems create an end-to-end DCSM solution, which is the end game for organization looking to optimize their data centers and ... read more about Nlyte DCIM

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • IT Asset Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Freshservice

    4.5 2 Reviews

    Freshservice, a product of Freshworks Inc., (NASDAQ: FRSH) provides an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and ... read more about Freshservice

    Freshservice Reviews

    Freshservice allows us to track both the IT and Non- IT assets and It is the best choice reviewed by: Jabez Reuben, Owner at The Blueprints
    Entry Level Price
    $19 Per Month
    Free Trial
    Available
    Pricing Type
    Flat Rate
    20% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • IT Asset Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    Key Details
    Industries
    • Education-management
    • Financial-services
    • Hospital-health-care
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Blogs
    • Webinars
    • Case Studies
    • Whitepapers
    • E-books

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Free Trial
    • Available Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page Get Free Trial
    Available Packages
    Starter
    $19 Per Month
    Growth
    $49 Per Month
    Pro
    $59 Per Month
    Enterprise
    $119 Per Month
    Visit website

  • Amazon Config

    4.5 2 Reviews

    AWS Config is a service that enables you to assess, audit, and evaluate the configurations of your AWS resources. Config continuously monitors and records your AWS resource configurations and allows you to ... read more about Amazon Config

    Amazon Config Reviews

    this verry usefull i think when i used daily its so good reviewed by: Md Doddamani, Data Entry Clerk at My Dizital India,blogger
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Cross-Reference System
    • Helpdesk
    • Impact Management
    • Incident Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • CMS

    Pointel Configuration Management Solution (CMS) is easy to use, thin-client application which provides you with complete control over your Genesys configuration environment. CMS instantly highlights changes made to the Genesys configuration environment ... read more about CMS

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Performance Monitoring
    • User Portal

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Windows
    Knowledge Base
    • Help Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • InvGate Insight

    InvGate Insight provides you with the tools to create a unified inventory of all network-connected IT assets, including physical, virtual, and cloud assets on the same platform. Insight is available both as ... read more about InvGate Insight

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Contact Vendor
    50% in CMDB Software

    Features
    • Configuration Management
    • Data Visualization
    • Device Auto Discovery
    • Impact Management
    • IT Asset Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • On Premises
    • Web-based
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Case Studies
    • Whitepapers

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • Yes
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Quote Based
    • Free
    Vendor pricing page
    Visit website

  • Canfigure

    5.0 1 Review

    Canfigure is an IT Service Management solution with incredible flexibility. Canfigure is designed for scalability. We believe in keeping it simple with easily self-deployable, cost effective standalone tools allowing you to scale ... read more about Canfigure

    Canfigure Review

    Wonderful IT Management Solution reviewed by: Kenneth Bone
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    45% in CMDB Software

    Features
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Incident Management
    • License Management
    • Performance Monitoring
    • User Portal

    Key Details
    Industries
    • Airlines-aviation
    • Automotive
    • Defense-space
    • Government-administration
    • Higher-education
    • Information-technology-services
    • Insurance
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • On Premises
    • Web-based
    Support
    • Email
    • Phone
    • 24x7 Support
    Training
    • In-person
    • Documentation
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Quote Based
    Vendor pricing page
    Visit website

  • Zenoss

    We're on a mission to provide organizations throughout the GalaxZ with Software-Defined IT Operations™ and are hiring the best of the best to join in that effort. Zenoss works with the world's ... read more about Zenoss

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Incident Management
    • License Management
    • Performance Monitoring
    • User Portal

    Key Details
    Industries
    • Computer-network-security
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • CloudFabrix

    CloudFabrix Software is a an application analytics & intelligence company that provides cross-layer and cross-domain application operations insights irrespective of underlying technology stacks to meet the desired business and operational outcomes. CloudFabrix ... read more about CloudFabrix

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in CMDB Software

    Features
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • IT Asset Management
    • Performance Monitoring
    • User Portal

    Key Details
    Industries
    • Computer-network-security
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Cherwell

    Accelerate IT responsiveness, ensure business continuity, and keep employees engaged and productive—no matter where they’re working. Build custom applications using our extensible platform. From logistics to analytics and beyond, Cherwell is a ... read more about Cherwell

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Helpdesk
    • Impact Management
    • Incident Management
    • License Management
    • Performance Monitoring
    • User Portal

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Apteriks

    Apteriks offers hosted IP Address Management (IPAM) software, which is currently being expanded into CMDB space. Apteriks is built as a turn-key IPAM solution for companies that would like to take better ... read more about Apteriks

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in CMDB Software

    Features
    • Configuration Management
    • Helpdesk
    • Incident Management
    • Incident Management
    • Performance Monitoring
    • User Portal

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • Yes
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    • One-Time Payment
    • Free
    Vendor pricing page
    Visit website

  • vScope

    vScope helps IT departments visualize key information for those who need it most. vScope is an asset management platform that enables IT professionals to do more with less. Based on the industry-leading ... read more about vScope

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Cross-Reference System
    • Helpdesk
    • Impact Management
    • Incident Management
    • Incident Management
    • License Management
    • Relationship Mapping
    • User Portal

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Windows
    Knowledge Base
    • Help Guides
    • Blogs
    • Webinars
    • Infographics

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • ITOP

    iTop is the central element to build a solution that covers all customer environments while protecting the confidentiality necessary for each organization. iTop is at the heart of the operational activities of ... read more about ITOP

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Helpdesk
    • Impact Management
    • Incident Management
    • Incident Management
    • License Management
    • User Portal

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • DATAGERRY

    DATAGERRY is an openSource CMDB & Asset Management solution, which completely leaves the definition of a data model to the user. DATAGERRY enables you to flexibly and individually manage all kinds of ... read more about DATAGERRY

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in CMDB Software

    Features
    • Configuration Management
    • Helpdesk
    • Incident Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Knowledge Base
    • Help Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • i-doit pro

    i-doit enables you to display the relationships between all recorded components. The dynamic relationship model is integrated in the basic system. Your IT documentation becomes a full-fledged CMDB (Configuration Management Database) that ... read more about i-doit pro

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Contact Vendor
    100% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Cross-Reference System
    • Helpdesk
    • Impact Management
    • Incident Management
    • Incident Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • On Premises
    • Web-based
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Case Studies
    • Whitepapers
    • On-Site Training

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page
    Visit website

  • Versio.io

    The Solution configuration management database (CMDB) enables you to import, manage and evaluate configuration items (CI) and their relations. This allows you to successfully implement the service support and service delivery modules ... read more about Versio.io

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Cross-Reference System
    • Helpdesk
    • Impact Management
    • Incident Management
    • Incident Management
    • License Management
    • Relationship Mapping
    • User Portal

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • BMC Helix CMDB

    BMC Helix CMDB (formerly BMC Atrium) consolidates landscape and service information from multiple sources into a single representation to help businesses make better decisions. The key selling points for this tool are ... read more about BMC Helix CMDB

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • Performance Monitoring
    • User Portal

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Blogs
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    • No
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    • Monthly Payment
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  • Universal CMDB

    Micro Focus Universal CMDB is designed specifically for hybrid IT environments, giving you real-time monitoring and control with multi-cloud discovery. With discovery powered by machine learning, the software recognizes software licenses and ... read more about Universal CMDB

    Entry Level Price
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    Free Trial
    N/A
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    100% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Case Studies

    Packages
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    • Contact Vendor
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    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Virima

    VIRIMA is a SaaS platform delivering highly automated IT Asset Management (ITAM), IT Service Management (ITSM) and IT Operations Management (ITOM) solutions that are easy and inexpensive to deploy. Through advanced infrastructure ... read more about Virima

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Cross-Reference System
    • Helpdesk
    • Impact Management
    • Incident Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
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    • Help Guides
    • Video Guides
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    Packages
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    • Contact Vendor
    Free Version
    • No
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    • Monthly Payment
    Vendor pricing page
    Visit website

  • Valuemation

    If you opt to use Valuemation from the cloud, we provide you with an extremely powerful, flexible and scalable SaaS solution. It offers you maximum flexibility coupled with great cost control. If ... read more about Valuemation

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in CMDB Software

    Features
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • Performance Monitoring
    • User Portal

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
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    • Contact Vendor
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    • No
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    • Monthly Payment
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  • VIZOR

    ITIL Certified ITAM and ITSM solution that reduces costs, improves processes and centralizes information. Gain visibility of all details related to your IT assets including inventory data, supplier information, related documentation and ... read more about VIZOR

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • License Management
    • Performance Monitoring
    • User Portal

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Blogs
    • Webinars

    Packages
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    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • DeployHub

    DeployHub is a SaaS based microservice configuration management solution that allows you to catalog, share and independently deploy microservices across multiple applications. DeployHub helps you migrate to microservices by providing you a ... read more about DeployHub

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Cross-Reference System
    • Impact Management
    • Incident Management
    • Performance Monitoring
    • Relationship Mapping

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • NetZoom

    NetZoom DCIM Solutions focuses on providing software solutions for data center professionals helping them to model, monitor, manage, access and control Physical, Virtual and Cloud IT Infrastructure, along with Facility Infrastructure to ... read more about NetZoom

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • Yes
    Payment Frequency
    • Monthly Payment
    • Free
    Vendor pricing page
    Visit website

  • NetBrain

    NetBrain Technologies is a software company based in the United States that was founded in 2004 and offers a software product called NetBrain. NetBrain offers training via documentation, live online, webinars, and ... read more about NetBrain

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Cross-Reference System
    • Helpdesk
    • Impact Management
    • Incident Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Windows
    • Linux
    Knowledge Base
    • Help Guides
    • Blogs
    • Webinars
    • Case Studies
    • Whitepapers

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • ChangeGear

    ChangeGear is a service desk solution that is fast to implement, easy to manage, and delivers a quick return on your investment. A flexible platform that works either on-premise or in the ... read more about ChangeGear

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Cross-Reference System
    • Helpdesk
    • Impact Management
    • Incident Management
    • Incident Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • HaloITSM

    HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view ... read more about HaloITSM

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Contact Vendor
    25% in CMDB Software

    Features
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • IT Asset Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    Key Details
    Industries
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    • 24x7 Support
    Training
    • In-person
    Knowledge Base
    • Help Guides
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    • Blogs
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    • Infographics
    • Case Studies
    • Whitepapers
    • On-Site Training

    Packages
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    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
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    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page

    Integration
    Integrated With
    • Azure Machine Learning
    • BeyondTrust
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  • Qbilon

    Qbilon provides complete visibility and up-to-date architectural insights into large companies' IT landscapes through seamless data integration. The high degree of automation and the efficient data management for both on-premises and cloud ... read more about Qbilon

    Entry Level Price
    $4999 Per Year
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    100% in CMDB Software

    Features
    • Configuration Management
    • Data Visualization
    • Incident Management
    • IT Asset Management
    • Performance Monitoring
    • Relationship Mapping

    Key Details
    Industries
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Phone
    • 24x7 Support
    Training
    • In-person
    • Documentation
    Knowledge Base
    • Help Guide

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    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
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    • 14 Days Trial
    Payment Frequency
    • Annual Subscription
    Vendor pricing page Try Software Demo Get Free Trial
    Available Packages
    Starter
    $4999 Per Year
    Professional
    $11149 Per Year
    Business
    $20149 Per Year
    Visit website

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Frequently Asked Questions

How Does a CMDB Software Work?

The configuration management database software stores configuration data and other components of the software and hardware systems of an organization. The tools enable companies to achieve 100% data accuracy. The software works as a commonplace that all IT professionals can access with ease. The data is received from variable sources, and CMDB software provides a comprehensive picture of the IT ecosystem. 

The data import tools discover the configuration items and populate them with CMDB tools. You can even audit the CMDB data manually. You can access all information consistently after the data gets loaded in the CMDB.

How is CMDB System Different from IT Asset Management Software?

Configuration management database system focuses on storing all CI-based information in one place, while IT asset management software helps to manage assets throughout the lifecycle. Also, CMDB deals with managing the configuration items, synced with change management. ITAM on the other hand deals with managing the financial assets and synced with procurement management. 

How Do I Implement CMDB System Successfully?

You need to follow the following steps-

  1. First, create a governance policy and framework.
  2. Define the roles and responsibilities of the configuration manager, database administrators, owners, database developers, etc. 
  3. You need to identify and determine the usage of the CMDB. 
  4. Decide the kind of data you want to store in CMDB. 
  5. Understand and analyze the available tools to support the CMDB system
  6. It is critical to know the data repositories. 
  7. Determine CI categorization and naming scheme

What are the Key Features of CMDB Software?
  • The change management feature allows making changes in IT infrastructure using the standard processes.
  • Configuration management helps to create an exact configuration of IT assets depending on the designs. 
  • Asset management will enable you to manage and track IT inventory and assets. 
  • Track and organize the number of licenses with license management.
  • The CMDB  tools scan the networks to carry out predefined activities.
  • With the incident management feature, you can get notified if any server is down instantly.  
  • Manage the asset knowledge systematically to create value and strategic requirements.

How to Choose the Best CMDB Tool?

If you want to choose and implement the best CMDB software, you have to consider a few vital aspects such as features and functions. Indeed, price is a critical criterion as various models include both free versions and subscription-based tools. 

Also, the selection of a CMDB  solution depends on business size and specific requirements. But do not forget to check the reviews of the configuration management database software to know which system will fit your business needs.

What is the Cost of CMDB Software?

Different factors determine the cost of configuration management database tools. For example, you can look for open source CMDB software such as i-doit pro and ITOP. If you are searching for free versions, you can choose GLPI.  There are a few affordable options, including ManageEngine ServiceDesk Plus, starting at $10 per month with a 30-day free trial period. The Solarwinds Service Desk begins at $19 with a month free trial period. 

In case you want to exceed your budget estimate a little bit, you can select Freshservice at $29 per month with a 3-week free trial period. Apart from the freemium and premium configuration management database software, you can also find a number of free and open source CMDB tools. 

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