Adaa Digitom

Running multiple brands creates a visibility problem most agencies cannot handle. Adaa Digitom understood the group structure immediately and built a generative engine optimization strategy that worked at both brand and group level simultaneously. The audit of our presence across ChatGPT, Perplexity, Gemini, and Google AI Overviews was thorough, the gaps were prioritized clearly, and the automation work recovered real operational time across our coordination and reporting workflows. What stood out was that they approached it as a business problem, not a technical one. The technology was the means. Getting the group visible in AI search results and the team focused on core work was the outcome.

We came in skeptical—we run a food brand, not a tech company. What stood out from the first call was that they didn't try to impress us with jargon. They asked how we actually operate, who our customers are, and how people find us, then explained exactly where we were losing visibility on ChatGPT and Perplexity. What we appreciated most was being treated like smart people. They explained everything in plain terms without talking down to us. Once the work started, they moved quickly and didn't require hand-holding. The automation of our back-office and customer support workflows took a real chunk of admin off our plate—we felt the difference immediately in our day-to-day. If I had to nitpick, they move so fast that we occasionally needed time to digest what was happening. A simple one-pager summarizing completed work and next steps would've helped us stay aligned, but that's a minor thing.

Adaa Digitom showed us exactly why AI engines weren't recommending us and delivered a fast, clear fix.

We worked with Adaa Digitom on an AI operations workflow project. The engagement covered process mapping, AI tool integration, and workflow automation across our internal operations. Elie El Khoury quickly identified where our manual processes were creating bottlenecks and designed a system that reduced processing time by approximately 3%. We also completed a GEO Visibility Audit which gave us a clear picture of our AI search presence across major platforms, the audit identified gaps we were not aware of and provided a prioritized action plan. Overall a practical and well-executed engagement with measurable outcomes.

Adaa Digitom supported us with operational workflow improvement and digital visibility strategy for our business growth efforts in the UAE market. The work included reviewing subscription-related processes, customer-facing workflows, and how our online presence could be better structured for AI-driven search and discoverability. Their guidance around GEO and AI search visibility helped us understand how platforms such as ChatGPT, Gemini, and other AI engines may interpret and surface businesses online. What we appreciated most was the practical nature of the engagement. The recommendations were connected to real operational challenges and business growth needs, not generic marketing advice.