Afrizan People Intelligence BPO

Boutique Attention, Global Expertise

Afrizan People Intelligence BPO is a proudly South African, 98% woman-owned Level 1 B-BBEE outsourcing provider, specialising in Customer Experience (CX), back-office processing, technical support, and functional outsourcing services.

Backed by over 40 years of human capital expertise and led by an Executive team with 50+ years of combined global BPO and CX leadership, we deliver agile, people-first solutions with a sharp focus on performance, empathy, and long-term value. From complex turnarounds to high-growth scale-ups, we've driven transformation across industries.

Headquartered in Johannesburg, with operations in Cape Town and Durban, we offer:

- National and international CX support across voice, non-voice, and digital platforms
- Tech-enabled, flexible outsourcing models tailored to your goals
- A unique sourcing edge through our group of sister companies
- And a strong focus on Impact Sourcing and Youth Job Creation

We go beyond transactional service delivery. Our approach to talent is deeply strategic - blending recruitment, skills development, and social impact into a powerful sourcing and training model. With us, it's not just about outsourcing processes; it's about creating people-to-people solutions.

We're driven by the belief that real CX success begins with the right people - trained, supported, and empowered to make a difference. That's the intelligence behind our name.