
Business processes, CRM system
What was the project name that you have worked with AlterEGO?
Automation of business processes and setting up a CRM system
What service was provided as part of the project?
Robotic Process Automation
Describe your project in brief
We, Kompas Touroperator (travel company), would like to express our sincere gratitude to AlterEgo for their work in automating our business processes and setting up our CRM system. It has been an amazing partnership that has brought us good results and improved our efficiency.
From the very beginning of our collaboration with AlterEgo, we were impressed by the professionalism and expertise of their team. They carefully studied our needs and requirements before developing a customized solution that perfectly fits our business.
Through the automation of our business processes, we have significantly reduced the time spent on performing routine tasks. Our team can now focus on more strategic and important aspects of our business, which has positively impacted the quality of service we provide to our clients. Furthermore, the setup of the CRM system has allowed us to greatly improve customer data management and increase our productivity.
What is it about the company that you appreciate the most?
AlterEgo has demonstrated a high level of expertise and understanding of our needs. Their team has always been open to our questions and suggestions, and they have been prompt in addressing any inquiries. They have also provided us with competent training and support to ensure that we can make the most out of the new system.
What was it about the company that you didn't like which they should do better?
we didn't find
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
- Completed
- Travel & Lifestyle