American Customer Care specializes in providing individualized contact with your customers, including multilingual capabilities and specialized knowledge skills. We maximize your up-selling and cross-selling opportunities to make each of your programs as profitable as possible.
Founded in 1986, the American Customer Care culture is rooted in the belief that exceptional performance is a function of exceptional people, exceptional tools, exceptional training, exceptional measurement, and most importantly, exceptional expectations.
Our call centers are located in the heartland of America where outstanding work ethic and strong moral character comes with the territory. American Customer Care infuses state-of-the-art contact center technology into these locations, creating a powerful combination of the right talent and the right technology, which is difficult for our competitors to match.
We are committed to providing you with the highest quality service at the most competitive price possible, allowing you to focus on managing your business rather than managing your vendor. At the center of every business is the customer. Servicing and retaining that customer is of the utmost importance if a business is to become or remain successful.
Focus Areas
Service Focus
- BPO Services
Client Focus
- Small Business
- Medium Business
Industry Focus
- Art, Entertainment & Music
- Business Services
- Consumer Products
American Customer Care Reviews
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