We are passionate about the use of technology to meet your clients’ needs when they contact the call center. Service interruptions will lead to customer frustration and money loss to your enterprise. The key to assure uninterrupted service is the use of hosted solutions and / or regular system maintenance conducted by experts. AMX’s Technical Support Benefits: • 24-by-7 dedicated resources. • Access to certified experts. • Scheduled maintenance based on task scheduling. • Configuration check and application set up. • Troubleshooting based on defect reporting. • Regular database maintenance, backup and indexation. • Support ticket opening with Nice.
Focus Areas
Service Focus
- BPO Services
Client Focus
- Small Business
Industry Focus
- Business Services
- Information Technology
- Telecommunication
AMX Solutions Reviews
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