“Terrible. I spent £5k and got nothing.”
I hired Anviam through Upwork for a £5k product development project divided into five milestones. The first two milestones showed promising progress, and based on that initial success, my Anviam Project Manager proposed moving the rest of the work off Upwork. Trusting their professionalism, I agreed, losing Upwork's protections. After paying for the last two milestones upfront, a major issue arose involving a third-party API. Despite my repeated requests for support, Anviam's assistance was inadequate and often contradicted the API provider’s documentation. Lacking a technical background, I had to troubleshoot myself. I managed to make some progress, but the final hurdle proved insurmountable, rendering the project unviable. Two milestones remained incomplete, and when I requested a refund, Anviam refused. In the end, I paid £5,000 and received no usable deliverable. While project risks happen, Anviam's lack of accountability and refusal to discuss a partial refund were shocking.

