Terrible. I spent £5k and got nothing.
After paying for the last two milestones upfront, a major issue arose involving a third-party API. Despite my repeated requests for support, Anviam's assistance was inadequate and often contradicted the API provider’s documentation. Lacking a technical background, I had to troubleshoot myself. I managed to make some progress, but the final hurdle proved insurmountable, rendering the project unviable.
Two milestones remained incomplete, and when I requested a refund, Anviam refused. In the end, I paid £5,000 and received no usable deliverable. While project risks happen, Anviam's lack of accountability and refusal to discuss a partial refund were shocking.
What was the project name that you have worked with Anviam Solutions?
Network Growth Tool
What service was provided as part of the project?
Software Development
Describe your project in brief
I hired Anviam through Upwork for a £5,000 product development project divided into five milestones. The first two milestones showed promising progress, and based on that initial success, my Anviam Project Manager proposed moving the rest of the work off Upwork. Trusting their professionalism, I agreed, losing Upwork's protections.
After paying for the last two milestones upfront, a major issue arose involving a third-party API. Despite my repeated requests for support, Anviam's assistance was inadequate and often contradicted the API provider’s documentation. Lacking a technical background, I had to troubleshoot myself. I managed to make some progress, but the final hurdle proved insurmountable, rendering the project unviable.
Two milestones remained incomplete, and when I requested a refund, Anviam refused. In the end, I paid £5,000 and received no usable deliverable. While project risks happen, Anviam's lack of accountability and refusal to discuss a partial refund were shocking.
What is it about the company that you appreciate the most?
Good early relationship
What was it about the company that you didn't like which they should do better?
They ripped me off. They didn't complete the work. I lost £5,000
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
- In Progress
- Business Services