Automatic Technology Solutions LLC

BYD Auto Qarshi is an official dealership for electric vehicles. To streamline sales processes and improve client management, we developed a custom CRM system and web application. The solution enables efficient customer tracking, sales monitoring, and manager performance optimization.

Before the project, the dealership faced several issues:

• Customer and lead information was scattered across multiple sources, causing data loss

• Tracking sales processes in real-time was difficult

• Manager performance evaluation was not possible

• Manual reporting slowed down decision-making and workflow efficiency

Our Solution

Automatic Technology Solutions delivered a custom CRM and web application that included:

• Centralized management of leads and customer data

• Sales funnel tracking (lead → test drive → contract → sale)

• Vehicle models and pricing management

• Personalized manager dashboards and performance tracking

• Real-time admin panel monitoring and reporting

• Secure, intuitive, and responsive web interface

Results & Impact

The solution delivered measurable improvements:

• Sales and customer management processes became fully structured

• Lead loss risk was minimized

• Manager performance became trackable and actionable

• Internal workflows accelerated and simplified

• Dealership management became more transparent and efficient

Qarshi Smart City is a large-scale digital transformation project aimed at modernizing municipal service management and improving communication between city authorities and residents of Qarshi. Our team developed a fully integrated smart city ecosystem, consisting of a custom ERP system, an official website, and a mobile application, all working together within a single digital infrastructure.

At the core of the solution is a custom-built ERP system designed for city administration and municipal departments. The ERP enables centralized management of citizen requests, complaints, and service reports. Administrators can categorize issues, assign tasks to responsible departments, track execution status, monitor response times, and generate analytical and performance reports. This system significantly improves operational efficiency, transparency, and accountability across city services.

The public-facing website serves as the main digital gateway for residents. Through the website, citizens can submit service requests, report urban infrastructure issues, access official information, and track the progress of their submissions in real time. The website was designed with usability and accessibility in mind to ensure wide adoption by residents.

To further increase engagement and accessibility, we developed a mobile application that allows users to interact with city services directly from their smartphones. The mobile app supports geolocation-based issue reporting, photo uploads, push notifications, and real-time status updates, enabling faster communication and response.

Together, the ERP, website, and mobile application form a unified smart city platform that streamlines city operations, enhances service delivery, and supports transparent, citizen-centric urban governance.