Bachoo

Web and mobile solutions that boost your business

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Bachoo Studio is a leading web and mobile solution provider dedicated to creating sophisticated and technologically advanced solutions for our clients. We offer end-to-end services, starting with concept and strategy and continuing through design, development, QA, devops, and support. With roots dating back to 2015, we've won over 50 global awards, demonstrating our visual design, UX, and implementation excellence. Our team consists of under 50 hand-picked experts, with no room for juniors. Many of our specialists hold global certifications, making us a top-notch IT production service provider. At Bachoo, we believe in co-creation, allowing our clients to bring their own ownership and knowledge of their business and brand while we bring our rich expertise to the table.

$25 - $49/hr
10 - 49
2015
Locations
Belgium
4 Sint-LazaruslaanSint-Joost-ten-Node, Brussels, Flemish Brabant 1210
United States
1730 E Holly Ave STE825 El Segundo , Los Angeles, California CA 90245
+18445301320

Focus Areas

Service Focus

25%
20%
15%
15%
15%
10%
  • Web Designing (UI/UX)
  • Web Development
  • Software Development
  • App Designing (UI/UX)
  • E-commerce Development

Client Focus

50%
40%
10%
  • Medium Business
  • Small Business
  • Large Business

Industry Focus

15%
10%
10%
10%
55%
  • Startups
  • Banking
  • Financial & Payments

Bachoo Executive Interview

Elena Galitsky
Elena Galitsky
CEO
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Please introduce your company and give a brief about your role within the organization.
The studio was founded in 2015 by me. Before that, I worked as a freelance designer for a while and was completely swamped with requests, so I figured out that was a good point to start my own firm.

We are a kind of design agency that stands for quality, and that’s not just words. We are small and senior-only, and we don’t take more projects than we can. And we are growing slowly in order to properly vet our new team members. As a matter of a fact, we are of 20 people now. 
Our two branches are web design and product design.
 
By web design direction we mean corporate websites, landing pages, niche e-commerce websites, and other types of web projects that need neat and original look, accurate and witty copy, and high-end, advanced front-end technologies, like GSAP, WebGL, etc.
 
By product design direction we mean web- and mobile applications, Saas and e-commerce services, that require straight UX, rooted in user research and proven by usability testing, and accurate, well-structured interfaces with elaborate micro-copy and attention to the emotional journey that lies underneath.
What is the story behind starting this company?
Leading a digital design studio was my dream ever since I got more or less mature as a designer. I always wanted to be able to control the whole complex of work that needs to be done to put stuff online, being responsible only for the design part felt like an incomplete action.

Now, with a team of designers, developers, and project managers, I feel like we are really accomplishing something, we are really responsible for the products we bring to life.
What are your company’s business model–in house team or third party vendors/ outsourcing?
As mentioned before, I am a bit of a control freak. It is important for me to be able to control the whole process and know who is responsible for each part of it. That’s why we prefer to have an in-house team.

BUT! This does not apply to illustrators and 3d artists. We work with different artists on a per-project basis, and it’s the best option, because artists usually have their own style, and our clients require very different styles.
How does your company differentiate itself from the competition?
I can’t say that we are much different from most of the really good design agencies. We fight for quality, not in words, but in deeds. We meet deadlines. We also have quite reasonable pricing, because our production is in Ukraine.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Seems like all of our clients have come back to us within two years after the completion of the first project. The longest collaboration went on for 6 years, on and off, and ended only because the company got sold.

We are industry-agnostic because the design and user-research principles are industry-agnostic. And the experience that a designer received in one industry helps when designing for another.

We can successfully apply our knowledge to any specific industry. We have catered for finance and fintech, edtech and learning, apps for children, medical and pharma, gaming and e-sports, architecture and construction, development, and of course, all kinds of startups.
Please share some of the services that you offer for which clients approach you the most for?
Our strength is web design and development, application design, and development.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
An important step is collecting the requirements. This is the cornerstone for all the future effort, and without a well-written brief, the scope of work, assets collection, etc. a good project can’t happen.

And this is what we do first of all for all of our projects, big and small. As the result, we have a meticulous timeline for the project.

Then, we just follow the timeline and deliver great work.

This is how we make our customers happy.
What kind of support system do you offer to your clients for catering to their queries and issues?
We provide free support within 1 month after launch for most of our projects. Then, depending on a specific type of website or application, we can offer options for support.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We work on a price per-project basis if a project has a clear and fixed scope, and we work on a per-hour basis if a project is supposed to be flexible.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Our minimum project is ~$5000 and it unusually is a short landing page.
What is the price range (min and max) of the projects that you catered to in 2020?
It’s 5 - 100,000. 100,000 is for projects that had at least one full-time specialist working on it.
Where do you see your company in the next 10 years?
I think we will become bigger, work with bigger brands, most likely we will work on AR projects a lot.

I am sure I will not leave my position in the studio because this is what I always wanted to do and I don’t want to be just an owner of my studio.
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
More or less well. I don’t get that many leads, by those who reach out to me are relevant.

Bachoo Clients & Portfolios

Key Clients

  • Mercedes AMG
  • Logitech
  • Giant Magellan Telescope
  • TSM
  • Blitz-app

Team Solomid
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Team Solomid
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$10001 to $50000
12 weeks
Real Estate

Team SoloMid is a professional esports organization based in the US, managing several teams for all the hottest online games.

Their new idea is to build a gaming facility – a cool place where players and fans can work, play and hang out. The building will have everything: streaming and performance rooms, a viewing stage, a content studio, a cafeteria, a fitness gym and wellness center.

Singular
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Singular
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$10001 to $50000
12 weeks
Information Technology

A massive website for one of the major players in the industry of gaming/gambling software. 
We maintained the visual identity of the brand and complemented it with new 3d visuals, to build a strong, dynamic and confident image. 
If to mention challenges, here the challenge was to find a way to make a compact presentation of a vast array of information about multiple products of the company. 

Osom. Your all-in-one money solution
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Osom. Your all-in-one money solution
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$0 to $10000
4 weeks
Financial & Payments

Osom is a newbank application, merging fiat and crypto and simplifying financial transactions between them. Their positioning is loose and playful, the brand evolves around the concept of easy, on-the-go transactions, effortless finance management. 

Bihus.info branding and websites
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Bihus.info branding and websites
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$50001 to $100000
16 weeks
Media

A punchy visual identity for a high-profile media conglomerate, focusing on journalistic investigations, anti-corruption campaigns and other hot political topics. 

The design challenge of the project was to create a cross-media (video, online and offline) umbrella identity that could unite over 15 projects under the brand. 

The solution had to be simple and neat. Thus we came up with the sharp geometric shape and colour coding for various types of subprojects. 

Subsequently, we created a group of websites, different by their functions: media, lawyer services, data sources; united under the same umbrella and common goal. 

Huru — real life-like online product presentation
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Huru — real life-like online product presentation
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$10001 to $50000
20 weeks
E-commerce

Huru brand concept stands for nullifying limitations — it’s a premium quality backpack suitable for everyday use.

When Oleg Vlasenko, the founder of Huru, came to our office with the backpack and started presenting his product, we were amazed. He went on about lots of details and features, and about the production and how they sew it and the materials. About its previous versions and plans for the future.

Bindtuning
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Bindtuning
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$10001 to $50000
11 weeks
Information Technology

A complex corporate website for a company that builds digital workplace and intranet solutions based on Microsoft Sharepoints, 365 Office. 

Finding ways to explain and promote quite a techy solution in simple terms was challenging, yet we enjoyed creating thoughtful product illustrations and building unusual colour schemes. 

WIO — animation that defeated tech abstruseness
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WIO — animation that defeated tech abstruseness
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$10001 to $50000
10 weeks
Telecommunication

WIO is a cloud-based Wi-Fi platform that self-heals, infinitely scales, and creates new revenue, all while providing fast and reliable wireless internet. As wireless technology continues to evolve, service providers must keep up.

The most challenging thing about this project was that the client needed a website that would look approachable, friendly, easy. Yet the topic is pretty technical and heavy with schemas and complex information.

Anywell magazine
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Anywell magazine
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$10001 to $50000
8 weeks
Media

Anywell is a health and wellbeing online magazine for younger audience. 
The website structure is relatively simple, but we put our effort into creating an effective admin panel with a visual constructor for the homepage. 

Burfa. Investing into the future.
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Burfa. Investing into the future.
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$10001 to $50000
10 weeks
Business Services

Minimal, substential and techy. Burfa is a website for an Estonian investment company, whose approach is bi-fold: they develop technology as the gateway to a better future, and they develop human capital of their country, for technology is nothing without people. 
The client wanted a website that would be brief and to the point, and, at the same time, differ them from other similar organizations.

Family.net — simplifying the complex
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Family.net — simplifying the complex
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$10001 to $50000
10 weeks
Telecommunication

The task was to create the design for the platform that provides users with the ability to park and keep their local and toll-free numbers, control the calls and message routing to make their number do exactly what they intended.  We also were tasked with designing a landing page to present and sell the platform features.

The 8760 — the WOWest of the WOW
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The 8760 — the WOWest of the WOW
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$10001 to $50000
30 weeks
Advertising & Marketing

A flashy website to highlight unique creative yet technologically advanced approaches to marketing and growth-hacking solutions. This is when we needed to intentionally go crazy and creative.

Internet Banking Platform: TsesnaBank
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Internet Banking Platform: TsesnaBank
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$10001 to $50000
54 weeks
Financial & Payments

Báchoo Studio designed an internet banking platform, that indeed saves its users time and effort. Clean and simple interface, that adjusts to each particular user needs. Transparent and intuitive, yet maintaining all the features of a modern internet-banking.

Meal ordering application: Order X
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Meal ordering application: Order X
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$0 to $10000
4 weeks
Productivity

OrderX is a mobile application for fast ordering at festivals, cafes, and restaurants. Standing in line is always a pain when you want to grab a drink or some food. Accordingly, places loose profit, because they serve less than they could. OrderX solves these problems by optimizing the processes of choosing dishes, ordering, payment, and order receiving. We developed a new visual style for the application and improved the UX. It turned out to be an original yet simple application.

Landing Page: Gatex
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Landing Page: Gatex
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$0 to $10000
5 weeks
Financial & Payments

Gatex landing page is an example of how a unique, special illustration style defines the project. The style is inspired by Wall Street — tall, majestic buildings, and passion, and aspiration of those who work there. 

Airfox. Rethink your finance.
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Airfox. Rethink your finance.
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$50001 to $100000
100 weeks
Financial & Payments

Airfox provides an alternative to traditional banking. This application addresses the needs of people who don’t have access to bank services, as well as those who dislike the high commissions on bank operations. Airfox aspires to be a financial solution for the everyday lives of people and small businesses in Brazil. It maintains financial operations like money transfers and all kinds of payments: utility, entertainment, shopping, POS.

Bachoo Reviews

5.0 10 Reviews
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Brittany A Belt

Thoughtful, unique, and tailored design and dev work from real professionals

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
Completed

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Review Summary

I worked with Elena briefly some years ago, and even then, her work left a big impression. I reconnected when I was ready to start my own business and was pleased to see I could have the whole team at Bachoo available for the work.

I was bootstrapping my project, so initially the higher price point had me on edge. But, in a sea of design chop shops and reused code, their approach and process stood out. They also met with me a few times to dig in to understand how I envisioned the product working, so they could be confident in the estimates they provided. So while I might have received something faster/cheaper elsewhere, I think it would have resulted in redoing a lot of that work to get it to where it is today (which is just stunning, and unique).

End to end I had solid project management support, weekly check-ins over video, and a very responsive team over Slack.

What was the project name that you have worked with Bachoo?

Software and Web Development for US-based Co

What is it about the company that you appreciate the most?

The team of designers have a keen eye for UX/UI design. They work hard to understand your vision as well as your customer to tailor their solutions.

Strong project management and communication. I never felt like a number.

What was it about the company that you didn't like which they should do better?

They have since hired developers in house, but part of my project was completed by external devs. Communication had some (minor) hiccups.

The team is small, so if you need a lot of people to crush through a big piece of work quickly, this may not be the right match.

Dmitry Chaplinsky

Great partner to deliver a beautiful products!

Rating Breakdown

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  • Schedule & Timing
  • Communication
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Project Detail

$10001 to $50000

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Review Summary

I've been working with Bachoo for a couple of months now and I'm very satisfied with the services they provide, they expertise and general approach (creative, yet diligent). Bachoo assigned a team, that works on my project. Even before our first meeting the team made a research on our project it's market, existing presence in media and social media, so they came surprisingly prepared. We've reviewed existing website, agreed on the general direction and they've started delivering! Moodboards, fonts, colours, every option was well thought and well presented. To be honest, it was hard for me to pick. They also listening to your feedback and you can see it being incorporated on next steps. Finally, it's a pleasure to talk to smart and pro-active people who really wants to help you to deliver your project!

What is it about the company that you appreciate the most?

Attention to details, pro-active approach, laser focus

Shakir

A Great Company To Work

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We have worked with this company and they delivered exactly what they promised.
Vadym Sapozhnykov

Web Design for Custom Software Development Company

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Bachoo designed a website for a company Proxet, that provides custom software development solutions worldwide. The team created the UI/UX design of the platform in an iterative method to ensure the website met the expectations and requirements of the client. The team managed the project excellently, and they were an extremely skilled design partner.
Nirali Patel

Brilliant team to work with!

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Worked with Bachoo on several projects and they have always delivered exemplary work. Brilliant design team with fresh innovative ideas and always delivered on time.
Yuriy Golubchik

cooperation in project implementation

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Collaborated with Bachoo design in the framework of 3 opendata based projects (1 public initiative and 2 government-level projects). From the very first project, they have established themselves as top-level specialists. It's a company easy to work with, everything is very responsive and clear. All work was carried out according to the schedule and in time. Plus, thanks to their experience and advice, at one of the projects our team managed to detect and improve the functionality of the portal at an early stage.
Hanna Gavrylova

Brand identity for PIRYA Jewellery

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We had an excellent experience developing brand identity for our emerging designer jewellery brand PIRYA. The process was smooth, and Elena's vision lead to some unexpected design solutions for the logo. The custom font the team developed is great and has character, we are happy with the way it ties our communication together.

What is it about the company that you appreciate the most?

Creative and simple solutions, efficient time management and a clear goal-oriented approach.

Andrew Veres

Best Co!

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  • Communication
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Project Detail

$10001 to $50000

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The best company and the best creative team I've ever seen!!!

What is it about the company that you appreciate the most?

The team were very flexible in clients demans...

What was it about the company that you didn't like which they should do better?

I do not know for now

Murat Prokopov

Amazing job on our website

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  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000

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Review Summary

Our work with Bachoo may take taken slightly longer then expected, partially because we're not the simplest client there is, but the result was awesome. Unprecedented attention to detail and patience, I must say. Half a year later we're still receiving random compliments from clients and partners regarding our website.

What is it about the company that you appreciate the most?

Attention to detail, taste, patience, service

What was it about the company that you didn't like which they should do better?

Scale, to produce more options at a time

Roman Peskin

Rock-solid performance

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Pros:
high-quality execution on time and on budget, very talented designers, no surprises, very transparent. They guys went an extra mile every time we needed them to do anything. Cost is very reasonable too, meticulously precise billing.

Cons:
none really. I just wish they had more availability although it shouldn't come as a surprise that designers who are that good have tons of work.