BizTek Connection

Where Business and Technology come together
4.3 (2 Reviews) Write a Review
Overview
< $25/hr
2 - 9
2000
We deliver proactive maintenance services through our flat-rate IT Support Service. We partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.

We deliver proactive maintenance services through our flat-rate IT Support Service. We partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.

Key Clients

Advertising
Business services
Art
Media
Entertainment
Design
Healthcare

us
United States
BizTek Connection
900 S Shackleford Rd ste 100, Little Rock, Arkansas 72211
(501) 542-4241
Focus Area
Service Focus
  • Digital Marketing
  • Web Designing (UI/UX)
  • Web Development
  • Web Hosting
  • Cloud Computing Services
  • IT Services
20%
20%
20%
20%
10%
10%
Client Focus
  • Small Business(< $10M)
100%
Industries Focus
  • Business Services
  • Consumer Products
  • Designing
  • Media
  • Telecommunication
20%
20%
20%
20%
20%
Customer Reviews
4.3 (2 Reviews)

Experienced but no engaged

Hunter Goff
posted on 27/3/20
When I joined my company, we were using Biztek to maintain our network needs. They monitored the local network and servers. The set up was a bit of a mess with us having to call them 1-2 times a day to restart a print server or a server in order for our system to be up and running. I came on to address the IT needs of our company. It became clear that Biztek was very capable of solving problems addressing direct needs of our company that they were not attempting to fully understand why our network was having consistent issues.

I ended up overhauling the system myself and in the process our need for Biztek became unneccessary. I have worked with other outsourced IT companies, and Biztek was capable and competent with what they were directly interacting with. I wish they had been more proactive in addressing the needs of company. After our reconstruction of our network, we went from 1-2 issues a day to 1-2 issues a month.

What is it about the company that you appreciate the most?

They were responsive to our requests when directly asked for help. They were professional and responded quickly when something went wrong.

What was it about the company that you didn't like which they should do better?

They failed to investigate why there were so many consistent and systemic issues with our system.

Project Details
IT Services
$0 to $10000
posted on 27/3/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

IT Support

John Jaco
posted on 10/4/20
They are always prompt, reliable. Very pleasant to work with. Excellent results.
Project Details
Business Services
posted on 10/4/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings
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