Black Kite Technologies

Name: Black Kite Technologies
Telephone: 9726502020
Price range: < $25
Rating: 5.0

5.0 1 Review

Verified

Visit website

Write a Review Claimed Profile

Sky is the limit

At Black Kite Technologies, we turn ideas into powerful digital experiences.

Founded with a passion for innovation, we specialize in delivering custom software solutions that drive real business value. From mobile app development to web platforms, enterprise applications, and outsourced development teams, our talented professionals blend creativity, technology, and strategy to help companies grow faster and smarter.

India

Unicus Shyamal, Ahmedabad, Gujarat 380015

9726502020

Featured Companies

SDLC Corp

4.9 155 Reviews

Visit Website

Goji Labs

5.0 45 Reviews

Visit Website

Funnel Boost Media

5.0 84 Reviews

Visit Website

instinctools

4.9 23 Reviews

Visit Website

Tallium Inc.

5.0 43 Reviews

Visit Website

Utility

5.0 16 Reviews

Visit Website

Service Focus

Focus of Mobile App Development

iOS - iPhone - 35%
Android - 40%
iOS - iPad - 5%
Hybrid - 20%

Focus of Software Development

Java - 10%
PHP - 20%
Javascript - 10%
AngularJS - 10%
Python - 10%
Node.js - 10%
.NET - 20%
ReactJS - 10%

Focus of Implementation Services

CRM Consulting - 10%
Microsoft Dynamics CRM Consulting - 30%
Microsoft Dynamics ERP Consulting - 10%
Microsoft Sharepoint Consulting - 15%
Cloud Consulting - 5%
AWS Consulting - 10%
Hubspot (CRM) - 20%

Industry Focus

Healthcare & Medical - 20%
Business Services - 10%
Information Technology - 10%
E-commerce - 10%
Consumer Products - 5%
Education - 5%
Financial & Payments - 5%
Government - 5%
Transportation & Logistics - 5%
Retail - 5%
Other Industries - 5%
Travel & Lifestyle - 5%
Social - 5%
Insurance - 5%

Client Focus

40% Medium Business

40% Small Business

20% Large Business

Detailed Reviews of Black Kite Technologies

5.0 1 Review

CEO at Acute Finserve

Posted 9 months ago

Exceptional service—on-time delivery, great quality, and exceeded expectations in every aspect.

Working with this Black Kite has been an outstanding experience. They developed a top-notch CMS website for us that beautifully showcases our services and significantly boosted our online presence. Their SEO expertise also helped us rank better and attract more traffic. Beyond the website, they also built a custom internal platform that has streamlined our processes, improved efficiency, and directly contributed to business growth.

What truly sets them apart is their commitment. They consistently delivered more than what I asked for, always on time and at a very competitive cost. The communication was seamless, and their technical knowledge is impressive—they clearly know what they’re doing. I was blown away by the final output, which far exceeded my expectations. If you're looking for a reliable, skilled, and dedicated tech partner, I highly recommend them!

What was the project name that you have worked with Black Kite Technologies ?

Acute Finserve

What service was provided as part of the project?

Web Development, Software Development

Describe your project in brief

The project involved the end-to-end development of a dynamic CMS-based website to effectively showcase our services and enhance our digital presence. The scope included UI/UX design, responsive front-end development, robust back-end functionality, and comprehensive SEO optimization to improve search visibility and online reach.

In addition to the website, the vendor also developed a custom internal process management platform tailored to our business needs. This platform significantly streamlined our operations, improved team collaboration, and increased overall efficiency.

What is it about the company that you appreciate the most?

What I liked the most about Black Kite was their commitment to delivering beyond expectations. Their team demonstrated exceptional technical expertise, proactive communication, and a clear understanding of our business goals.

What was it about the company that you didn't like which they should do better?

Nothing as such

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$0 to $10000
Completed
Financial & Payments

Client Portfolio of Black Kite Technologies

Project Industry

Financial & Payments - 16.7%
E-commerce - 16.7%
Insurance - 50.0%
Retail - 16.7%

Major Industry Focus

Insurance

Project Cost

$0 to $10000 - 33.3%
Not Disclosed - 66.7%

Common Project Cost

Not Disclosed

Project Timeline

1 to 25 Weeks - 33.3%
26 to 50 Weeks - 16.7%
51 to 100 Weeks - 33.3%
100+ Weeks - 16.7%

Project Timeline

1 to 25 Weeks

Clients: 3

MASA Global
Acute Finserve
Valams

Portfolios: 6

Acute Finserve

We developed a modern, responsive, and CMS-powered website for a Chartered Accountant (CA) firm. The website serves as an informative platform showcasing their services, expertise, and client engagement, ensuring seamless navigation and content management. The project aimed to establish an online presence, enhance credibility, and provide potential clients with comprehensive financial service insights.

Web App

Valams Scrubs - eCommerce for Medical Cloths

Valam Scrubs is an online retailer specializing in medical scrubs for healthcare professionals. Their product range includes various styles like jogger pants and tops with multiple pocket configurations, catering to both men and women. With a user-friendly online platform, Valam Scrubs aims to deliver high-quality, comfortable, and functional apparel to healthcare workers, ensuring efficiency and comfort in their demanding work environment.

Service Offered

Conceptualization, Design, Development, deployment, and maintenance.

Challenges

Complex Product Variations: Managing various product variations (sizes, colors, styles) while maintaining an intuitive user experience was a challenge. Our team created a streamlined filtering system to simplify the product search process.

Solution Offered

Black Kite Technologies successfully delivered a user-centric, responsive e-commerce platform for Valam Scrubs, enhancing their digital presence and driving sales growth. The seamless user experience, combined with effective backend management tools, has enabled the client to efficiently manage their inventory and cater to a growing customer base.

Web App

MASA Global - Compass

This application is a comprehensive internal platform designed exclusively for MASA (Medical Air Services Association) to streamline and manage all operations related to its air ambulance membership services. It empowers MASA’s internal users to efficiently handle every aspect of member management, product offerings, claims, payments, and much more from a single, unified system.

Key functionalities of the application include:

Log In & Dashboard: Secure user authentication and an intuitive dashboard providing quick insights and key metrics.
Member Management: Centralized management of member information, statuses, and related activities.
Product and Benefit Management: Configuration and management of membership products and associated benefits.
Company and Sales Channel Management: Management of partner companies and multiple sales distribution channels.
Groups Management: Organizing members into different groups for better administration and reporting.
Fulfillment Management: Handling material distribution, MSA management, and package deliveries.
Commission Management: Tracking and managing commissions for sales agents and partners.
Payment and Invoice Management: End-to-end management of member payments, discounts, and invoice generation.
Agent Management: Administration of agents involved in selling memberships and assisting members.
Claim Management: Seamless processing and tracking of member claims related to air ambulance services.
Role Management and Settings: Managing user roles, permissions, and system configurations.
Third-Party Integrations: Connecting and integrating with external systems to enhance operational capabilities.

This application ensures that MASA's internal teams can deliver a seamless and efficient service experience to members while maintaining high standards of operational excellence and compliance.

Web App

Event Management Portal

vent Management Portal is a powerful platform designed for USA Client to manage seminars and streamline the entire sales process from start to finish. It allows users to organize seminar events, track lead RSVPs, manage attendee check-ins, and engage directly with potential customers. Suppose an attendee shows interest in making a purchase. In that case, users can process applications, assist with product selection, collect digital signatures through integrated e-signature solutions like DocuSign, and securely handle payment transactions with Forte payment service provider — all within the app. The portal helps ensure that every lead is effectively managed and provides a smooth journey from initial interest to final sale, making it easier to boost sales, improve customer experience, and maximize event success

With an intuitive interface and powerful features, the app allows users to:

Manage Events
Lead RSVP Tracking
Check-in System
Lead Engagement and Processing
Product Selection
Document Signing
Payment Processing.
Sales Conversion

To address the client’s challenges and streamline their seminar operations, Black Kite Technologies developed a custom web-based solution named the Event Management Portal. This all-in-one platform was designed to digitize the entire seminar workflow, empowering agents to manage everything from pre-event registrations to final sales conversions—all from a single, user-friendly interface.

Web App

Lead Management System

Lead Management System is an all-in-one web-based application designed to simplify and optimize lead management, event planning, and sales operations. The platform allows businesses to seamlessly capture and process leads, organize seminars and campaigns, manage venues and products, and integrate with HubSpot for a smooth lead nurturing experience. With features like detailed lead tracking, seminar creation, campaign management, venue scheduling, and product management for seminar sales, LMS empowers your team to turn prospects into customers efficiently.

With LMS, you can effortlessly:

Manage Leads
Process and Nurture Leads
Create and Manage Seminars
Campaign Management
Venue Management
Product Management
Sales Channels & Advertising
Seamless HubSpot Integration

The client now operates with complete visibility and control over their lead pipeline, seminars, campaigns, and product performance — all from one unified dashboard. Manual errors are down, engagement has improved, and their event ROI has significantly increased. This collaboration is a proud milestone for Black Kite Technologies, reflecting our mission to deliver intelligent, scalable, and business-aligned software solutions.

Web App

Member Portal for Client Services

The Member Portal is a secure and user-friendly platform designed to streamline and enhance the overall member experience. It provides members with easy access to their account information, allowing them to create an account, log in, and manage their membership seamlessly. Key features of the portal include viewing membership status and plan details, making membership payments, accessing complete payment history, and updating payment methods securely. Members can also submit claims related to their purchased products, update their personal profiles, and explore the full range of benefits available under their insurance membership.

Through your secure Member Portal, you can:

Create an Account
Log In Anytime
View Membership Details
Make Membership Payments
View Payment History
Update Payment Information
Submit a Claim.
Update Your Profile
Access Your Benefits

we developed a robust, secure, and intuitive member portal tailored to their insurance services. Our team designed a responsive web platform that offers a seamless user experience across all devices, ensuring members can easily access and manage their accounts at any time. The portal includes secure user registration and login, a comprehensive dashboard displaying membership details, and features such as online payments, payment history, and credit card management. We implemented a streamlined claims submission and tracking system, enabling members to upload documents and monitor claim status in real-time

Web App

Executive Interview of Black Kite Technologies

Narotam Gediya

CEO & Founder

Visit Profile

Please provide your feedback on how Goodfirms has contributed to increasing your visibility among potential clients.

Goodfirms has played a valuable role in enhancing our visibility in the global IT services ecosystem. By listing Black Kite Technologies on a credible platform trusted by thousands of businesses worldwide, we’ve been able to connect with potential clients who are actively looking for reliable development partners.

Please introduce your company and describe your role within the organization.

Black Kite Technologies is a forward-thinking custom software development company headquartered in India, dedicated to delivering high-quality digital solutions tailored to modern business needs. We specialize in a wide range of services, including web and mobile app development, UI/UX design, enterprise solutions, cloud integration, IT consulting, and staff augmentation.

Our journey is driven by a commitment to deliver quality, fostering long-term relationships, and adapting to the ever-evolving landscape of business and technology. We believe in continuous learning, embracing challenges, and working together to achieve shared success.

About myself, I am Narotam Gediya, the CEO and Founder of Black Kite Technologies. I have 19+ years of experience in IT. I started my career as a programmer and then went through the life cycle of a software developer to become the system delivery head. Finally, my dream came true to start my own company. I learn from my experience that honesty and hard work always pay off; it’s just a matter of time.

What inspired the founding of your company, and what is the story behind its inception?

The inspiration to start my own company stemmed from a long-held dream I had since the beginning of my career in the IT industry. The journey wasn’t easy—I started out as a freelancer and faced many challenges. However, over time, I gained valuable experience working with diverse clients and teams, which helped me grow both professionally and personally.

The turning point came during the COVID-19 pandemic. I was on the verge of losing my job due to organisational cost-cutting, and several of my close friends faced similar situations. Witnessing the uncertainty and struggle around me made me realise the importance of creating a more secure and resilient future, not just for myself, but for others as well. That moment sparked the determination to start my own venture, where I could build opportunities and stability for a team of like-minded professionals.

Coming from a family where pursuing a stable government job was considered the ideal path, choosing entrepreneurship wasn’t the most conventional decision. But my passion for creating something of my own and the desire to chase my dream gave me the courage to take that leap.

Finally, it paid off when I received a message from one of the clients I had worked with in the past. He reached out and offered me the opportunity to work on some small projects. That’s how I took my first step toward starting my own company. While I’m proud of how far I’ve come, I know there’s still a long way to go in my journey.

What are the core values and principles that drive your company's culture, and how do you ensure alignment with these values across your team?

Our core values are transparency, honesty, and hard work. I also strongly believe in supporting a healthy balance between personal and professional life for our team members. Having experienced every phase of a software developer’s journey myself, I understand their challenges, concerns, and needs. This understanding has helped me build a work culture that encourages growth, open communication, and mutual respect. When my team grows and thrives, it naturally contributes to the growth of the company.

Can you highlight some of the key achievements or milestones your company has accomplished since its inception?

I started my company with my own, and I was the first employee of my company. Being a startup and having a very small project in the initial days, it was very tough for me to expand. However, I got good support from my friends who helped me work as a contractor. Then, slowly and gradually, I was able to expand my company strength to 20 employees within 2 years. For me, it’s a great achievement. From my first client’s perspective, we have successfully migrated their desktop-based application to a web-based application that allows them to grow their business.

Could you explain your company's business model? Do you primarily operate with an in-house team or utilize third-party vendors/outsourcing?

At Black Kite Technologies, we operate with a strong in-house team of skilled professionals across mobile app development, web development, UI/UX design, QA, and project management. This internal team structure allows us to deliver high-quality solutions with consistent communication and better control over timelines.

We follow a flexible business model tailored to our clients' needs, which includes:

Fixed-Cost Projects: Ideal for well-defined scopes, we offer end-to-end project delivery at a pre-agreed cost and timeline.
Dedicated Developer/Staff Augmentation: Clients can hire dedicated developers or extended teams to work as part of their internal setup.
Outsourcing Services: For businesses looking to reduce operational costs, we provide trusted development and outsourcing services.

While our core operations are handled in-house, we have the capacity to scale through trusted third-party partners when project demands require additional support, ensuring quality and timely delivery at all times.

How does your company differentiate itself from competitors in the industry?

At Black Kite Technologies, we differentiate ourselves through a blend of technical expertise, client-centric approach, and flexible engagement models. Here's what sets us apart:

End-to-End Solutions Under One Roof
- From ideation and UI/UX design to development, QA, and deployment, we provide comprehensive services in-house, ensuring quality control, seamless communication, and faster turnaround.
Highly Skilled In-House Team
- Our team of professionals brings deep expertise across technologies like Android, iOS, Flutter, React, Angular, PHP, .NET, Node.js, Python, Power Platform, and more. This allows us to handle complex, scalable solutions without dependency on external resources.
Flexible Engagement Models
- Whether it’s a fixed-cost project, a dedicated developer, or an outsourcing partnership, we adapt to your preferred working model with transparency and accountability.
Strong Focus on Communication and Collaboration
- We emphasize clear, timely, and proactive communication with our clients. Our project managers and business analysts ensure that expectations are aligned at every stage.
Agile Development & Rapid Delivery
- Using Agile practices, we deliver MVPs quickly and iterate based on real feedback, reducing time-to-market and improving product-market fit.
Client Success is Our Priority
- We don’t just build software—we build relationships. Many of our clients stay with us for the long term due to our commitment to their business goals, responsiveness, and consistent delivery. Unlike typical software vendors, our commitment extends well beyond project completion, offering exclusive C-level consulting to all our clients.

How would you describe the dynamics within your team, and how do you foster collaboration and teamwork to achieve common goals?

Our team dynamics are highly collaborative and adaptable, focusing on shared goals. We foster this by using Agile frameworks for structured communication, encouraging open dialogue and knowledge sharing through regular reviews and pair programming, and building trust with occasional team activities. This approach ensures we all work together effectively to deliver great software.

What measures do you take to support the professional development and growth of your employees? Do you offer training programs or opportunities for skill enhancement?

We follow the KPI (Key Performance Indicators) to evaluate the efficiency, quality, and success of the development process. We provide the training at regular intervals to enhance the skills. We also encourage the employees to do certifications that will not only help them but also our clients and us to grow.

Could you share a notable success story or case study that exemplifies the impact your company has had on a client's business?

Real-Time Sync Between Two Databases: A Practical Solution

Our client needed to keep two different databases in sync until their new application was ready. This wasn't a one-time migration—it required continuous two-way real-time sync with full insert, update, and delete support.

Key Challenges:

Different schemas between databases
Data could be inserted into either system
Avoid primary key conflicts
Handle hard vs. soft deletes
Support for schema changes with minimal code updates
Need for error logging and a retry mechanism

Tools Explored:
We considered tools like Oracle GoldenGate, Striim, and IBM InfoSphere. Initially, we used GoldenGate,

But it had limitations:

No support for custom logic (e.g., gender format differences: Male/Female vs. M/F)
Struggled with identity key preservation
Difficult to handle delete-type mismatches
Limited error traceability

Final Solution: CDC (Change Data Capture)

We implemented a CDC-based approach using SQL Server:

Created an SQL Agent job to run periodically
Used stored procedures to read the CDC logs since the last run
Data processed and synced with logic for transformation and mapping
Errors logged for retry and manual fix if needed
Supports schema flexibility and works with low overhead

This method ensured reliable real-time sync with control, customisation, and performance. This solution has saved a good amount of money as well as full control over the data sync.

What industries do you primarily cater to, and do you have a significant percentage of repeat clients? If so, what is the ratio of repeat clients?

We work with clients across a broad spectrum of industries, ranging from Finance, Healthcare, and Education to sectors like Manufacturing, Energy, Lifestyle, and Entertainment. Every industry comes with its own set of challenges, and we take pride in offering customized IT solutions that truly fit their business needs.

What sets us apart is our strong client retention. A significant number of our clients continue to engage with us for new projects and ongoing support. In fact, more than 90% of our business comes from returning customers, which speaks volumes about the trust they place in us and the long-term value we aim to deliver.

Our goal is not just to complete a project but to build lasting partnerships—and that’s reflected in the loyalty of our client base.

What initiatives does your company undertake to foster innovation and stay at the forefront of industry trends? Do you invest in research and development projects?

Nowadays, the codeless design patterns are in more demand. We have started to groom our resources to learn Dynamics 365, SharePoint, and cloud-based ERP systems. Also we are exploring the AI, LLM and VR Technologies.

Please share some of the most sought-after services that clients approach your company for.

Mobile app development (Native and Cross Platform)
Website and Web App development
Custom software development
ERP and CRM solution development
Dynamic 365 & SharePoint
Salesforce
eCommerce Services
WordPress & WooCommerce Development
Power Platform, Power Apps, Power BI Services
Integration with HubSpot, Forte, and Party service providers

How do you build and maintain strong relationships with your clients, and what mechanisms do you have in place for gathering and acting upon client feedback?

We believe that strong client relationships are built on trust, transparency, and consistent communication. From the initial engagement, we focus on understanding the client’s goals, business context, and expectations. Our team ensures regular check-ins, clear reporting, and proactive updates throughout the project lifecycle.

To maintain these relationships, we assign dedicated account managers who act as a single point of contact and ensure seamless communication. We also adopt collaborative tools that provide real-time visibility into progress, timelines, and deliverables.

For gathering feedback, we use structured mechanisms like project retrospectives, periodic review meetings, and client satisfaction surveys. We also encourage open communication, allowing clients to share suggestions or concerns at any stage. Every piece of feedback is documented, reviewed, and turned into actionable tasks through our internal tracking systems.

This feedback-driven approach not only strengthens relationships but also helps us continuously improve the quality of our services and align better with client needs.

How has your company adapted to changes and challenges in the business landscape, and what strategies have you employed to ensure resilience and sustainability?

The IT industry evolves rapidly, and adaptability is key to staying relevant. Over the years, our company has embraced change by being agile in our operations, proactive in adopting new technologies, and constantly listening to client and market needs.

During challenging times—such as economic slowdowns, shifting client expectations, or global events like the pandemic—we focused on three core strategies:

Digital Transformation: We strengthened our internal processes through automation, cloud adoption, and remote collaboration tools, which not only improved efficiency but also helped us better serve distributed clients.
Upskilling & Innovation: We continuously invest in training our team on emerging technologies such as AI, data analytics, and low-code platforms. This has enabled us to offer modern, scalable solutions across industries.
Client-Centric Approach: We maintain close communication with clients, quickly realigning strategies based on their priorities. This responsiveness builds trust and long-term relationships, even during uncertain times.

To ensure sustainability, we’ve also focused on diversifying our client base, building repeat business, and creating a strong knowledge-sharing culture within the team.

By staying flexible, learning continuously, and keeping our clients at the center, we’ve built a resilient foundation that prepares us for both present and future challenges.

What payment structure do you typically follow when billing clients? Is it Pay per Feature, Fixed Cost, or Pay per Milestone (phases, months, versions, etc.)?

At Black Kite Technologies, we offer flexible payment structures tailored to the project type and client preference. Our typical models include:

Fixed Cost
- For projects with a clearly defined scope, we offer a fixed-cost model where the total budget is agreed upon upfront. This includes detailed milestones and timelines, making it ideal for MVPs or projects with limited variability.
Pay per Milestone
- This is one of our most preferred models. The project is divided into phases or deliverable-based milestones (e.g., Design Completion, Feature Module Delivery, UAT, Go-Live), and payments are made upon the successful completion and approval of each milestone. It ensures transparency and maintains project alignment.
Dedicated Resource / Monthly Billing
- For clients who need long-term or flexible engagement, we offer monthly billing based on dedicated developers or team allocation. This model is ideal for ongoing development, support, or when the project scope may evolve over time.
Pay per Feature (Selective)
- In some cases—especially for small enhancements or iterative upgrades—we accommodate pay-per-feature models, where the client is billed for individual modules or features as they are delivered.

We work closely with clients during the proposal phase to identify the best-fit payment structure based on project complexity, scope clarity, and timeline expectations. Our goal is always to ensure clarity, mutual trust, and financial transparency throughout the engagement.

Do you accept projects that meet your basic budget requirements? If yes, what is the minimum budget requirement? If no, what is the minimum budget you have worked with in the past?

Yes, at Black Kite Technologies, we do accept projects that meet our basic budget requirements, provided the scope is clear and aligns with our expertise and delivery standards.
Our minimum budget requirement typically starts from USD 2,000 for fixed-cost projects. This baseline ensures we can allocate the right resources, maintain quality, and deliver value even for small to mid-scale applications or modules.

That said, we are flexible and open to evaluating smaller MVPs or pilot projects if they have long-term potential or strategic value. We’re always happy to have an initial discussion to assess fit and propose a solution that works for both sides.

Can you provide an overview of the price range (minimum and maximum) of the projects your company worked on in 2024?

In 2024, Black Kite Technologies handled a diverse range of projects across industries and geographies.

The price range we worked for in the last year was $1000 to $60,000 and above.

What technological capabilities does your company possess, and are there any ongoing or planned investments in technology infrastructure or tools to enhance your services?

At Black Kite Technologies, we pride ourselves on a robust and diverse technology stack, which enables us to deliver scalable, secure, and high-performance solutions tailored to client needs across industries.

Mobile App Development: Android, iOS, Flutter, React Native, Ionic
Web Development: HTML5, CSS3, Angular, React, Vue.js
Backend Technologies: PHP, .NET, Java, Python, Node.js
Databases: MySQL, PostgreSQL, MongoDB, MS SQL, Firebase
CMS & eCommerce: WordPress, WooCommerce, Shopify, SharePoint
Cloud & DevOps: AWS, Azure, GCP, Git, Docker, CI/CD
Microsoft Power Platform: Power BI, Power Apps, Power Automate, Dynamics 365
Ongoing & Planned Investments

To continuously enhance our services and stay ahead of industry trends, Black Kite Technologies is actively investing in the following areas:

AI & Large Language Models (LLMs)
Augmented Reality (AR) & Virtual Reality (VR)
Cloud Infrastructure & Scalability
Security & Compliance Readiness

Where do you envision your company in the next 10 years? What are your long-term goals and aspirations for growth and development?

Over the next 10 years, Black Kite Technologies aims to become a globally recognized tech partner, expanding into international markets and launching our own digital products. We aspire to lead in emerging technologies like AI, LLMs, and AR/VR, while growing a strong, innovation-driven team and delivering lasting value to clients worldwide.