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Bluechip Call Center

Communication is the foundation of relationships.

5.0 2 Reviews
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We are Bluechip Call Center, the most illustrious name amongst the top Call Center service providers.Established in 2004, we have been the front runners in the trade ever since.We believe in a flat world which enables the business on one side of the globe to take advantage from markets and services available on the other side of the globe.Bluechip Call Center is the most trusted name for our clients from across continents in USA, UK, Australia, South America, Netherlands, India etc.We take immense pride in providing crucial customer care support to your organization, so that you may devote all your energies into innovation and expansion for your enterprise.We believe in delivering total satisfaction to our clients in each and every service that we offer to them. 

$25 - $49/hr
1,000 - 9,999
2004
Locations
United States
1200 Western Ave. Suite 820,, Seattle, Washington 98101
1.888.385.8953
United States
1101 N. Kings Highway Suite - 201, Camden, New Jersey, New Jersey 08034
India
J-17, Sector - 63, Noida, Uttar Pradesh 201301

Focus Areas

Service Focus

100%
  • BPO Services

Client Focus

80%
20%
  • Small Business
  • Medium Business

Industry Focus

10%
10%
10%
10%
10%
10%
10%
10%
10%
10%
  • Business Services
  • Financial & Payments
  • Healthcare & Medical

Bluechip Call Center Reviews

5.0 2 Reviews
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Lisa Martin

Amazing customer support during crunch time

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  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

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Review Summary

We were finding it hard to sustain our customer base during Covid-19. A lot of customers were unable to reach the limited support options we had. We outsourced to Bluechip Call Center and things changed quickly. There was a constant rise in CSAT and the AHT was also much low, which allowed every customer to access support in a short amount of time. We really liked the fact that Bluechip Call Center proactively provided us the Live Chat option. It is working wonderfully well along with phone-support. Customers are back and we are doing much better than before.

What service was provided as part of the project?

BPO Services

Adhira Arya

Call center outsourcing that has stimulated our business growth

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  • Quality
  • Schedule & Timing
  • Communication
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Review Summary

Our business has been in good hands since we outsourced to Bluechip Call Center. The customer communication has improved and there is a general rise in customer trust. We like the fact that our vendor is professional and always ready to help. They have even helped us strategize our call center strategy. They use IVR for automating self-care. The information is gathered in a secure manner and security is always kept as a top priority. Overall, we are happy with the outsourcing project so far.

What service was provided as part of the project?

Business Services

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