2 Reviews
Client Reviews
Amazing customer support during crunch time
4 months ago
We were finding it hard to sustain our customer base during Covid-19. A lot of customers were unable to reach the limited support options we had. We outsourced to Bluechip Call Center and things changed quickly. There was a constant rise in CSAT and the AHT was also much low, which allowed every customer to access support in a short amount of time. We really liked the fact that Bluechip Call Center proactively provided us the Live Chat option. It is working wonderfully well along with phone-support. Customers are back and we are doing much better than before.
Quality of deliverable
Customer support
Value for money
Overall rating
Project Details
Project Name
Amazing customer support during crunch time Services:
BPO ServicesProject Status:
In progressCall center outsourcing that has stimulated our business growth
5 months ago
Our business has been in good hands since we outsourced to Bluechip Call Center. The customer communication has improved and there is a general rise in customer trust. We like the fact that our vendor is professional and always ready to help. They have even helped us strategize our call center strategy. They use IVR for automating self-care. The information is gathered in a secure manner and security is always kept as a top priority. Overall, we are happy with the outsourcing project so far.
Quality of deliverable
Customer support
Value for money
Overall rating
Project Details
Project Name
Call center outsourcing that has stimulated our business growth Services:
Business ServicesProject Status:
In progressServices
Software Development
Custom Application Development
Insurance Claims Processing
Appointment Schedule
Phone Answering Service
Voice Broadcast
24x7 Help Desk
IVR programming
Online and offline database generation
Telemarketing Services
Chat support
Leads Generation
Technical Help desk
Mobile Apps Development
Data entry services and conversion
Focus
Request Claim Profile
This company profile has not been claimed by anyone till now. If you belong to this company and have the authority to own this GoodFirms profile, then please claim it now.
Claim
Contact information
Bluechip Call Center
1200 Western Ave. Suite 820,, Seattle, Washington
98101
United States
1.888.385.8953
United States
1.888.385.8953
Bluechip Call Center
1101 N. Kings Highway Suite - 201, Camden, New Jersey, New Jersey
08034
United States
United States
Bluechip Call Center
J-17, Sector - 63, Noida, Uttar Pradesh
201301
India
India
Write a Review
Follow
1 Follower