CactusSoft

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Cactus is a software development company that provides professional services and tailored solutions to international clients.Headquartered in Belgium, Cactus operates out of two international hubs, in Eastern Europe and Spain. Cactus is a company in full expansion that is participating in the digital transformation of many clients in Europe.

Belgium

Stationsstraat 51, 9850 Landegem, Ghent, East Flanders 9051

+32485679371

Georgia

Saint Petersburgstreet 1, Tbilisi, Tbilisi 0162

Service Focus

Focus of Mobile App Development

iOS - iPhone - 60%
Android - 40%

Industry Focus

Business Services - 40%
Healthcare & Medical - 30%
Enterprise - 20%
Transportation & Logistics - 10%

Client Focus

50% Medium Business

30% Large Business

20% Small Business

Review Analytics of CactusSoft

5
Total Reviews

5.0/5
Overall Rating

0
Recent Reviews

What Users Say

Fabulous long term experience and relationship - reliable, high quality, professional, and timely

Tristan de Frondeville , Founder & President at SkyCentrics

very reliable and easy to work with vendor

Vitalii Malyshev , Founder and CEO at Pleeco, Inc.

Communication was great!

Nicolas Vanden Avenne , CEO at Ocular

Smart and ecological work done by them.

Jasmien Vanvooren , COO

Professionalism and passion for software is great!

Jan Cools , CEO

What Users Like The Most

Great project managers that communicate well, and run a tight ship
Great top level management that always go the extra mile to resolve any issues
Very responsive and excellent developers that get the job done right the first time

What Users Like The Least

I have nothing to enter here, so I am typing 10 words

Detailed Reviews of CactusSoft

5.0 5 Reviews

Tristan de Frondeville, Founder & President at SkyCentrics

Posted on Nov 10, 2021

Fabulous long term experience and relationship - reliable, high quality, professional, and timely

CactusSoft has been our developer for over 8 years. We had tried a few outsourcing companies before we settled on CactusSoft and we learned the hard way to appreciate CactusSoft through our experience with the others. First, in outsourcing, it is critical to have a great project manager on the other side. The project manager is your main point of contact. You need to be able to communicate well with them so that the job gets done right the first time. You need them to be consistently available. You need them to NOT change very often because that is disruptive and there is always a learning curve for a new project manager. And finally, when they do need to change, you need the replacement to be just as high quality. CactuSoft has always delivered great project managers. After that, the work is high quality, the value for dollar spent is excellent, and they have a friendly, yet professional attitude which makes the experience excellent overall.

What was the project name that you have worked with CactusSoft?

SkyCentrics Mobile and Web App Development

What service was provided as part of the project?

Mobile App Development

Describe your project in brief

CactusSoft is responsible for all of our web and mobile app development. We have had a reliable on-average 8 person team for 8 years, as well as the ability to bring on more people when needed, which has been incredibly valuable.

What is it about the company that you appreciate the most?

Great project managers that communicate well, and run a tight ship

Great top level management that always go the extra mile to resolve any issues

Very responsive and excellent developers that get the job done right the first time

What was it about the company that you didn't like which they should do better?

I have nothing to enter here, so I am typing 10 words

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$200000+
In Progress

Vitalii Malyshev, Founder and CEO at Pleeco, Inc.

Posted on Jan 09, 2018

very reliable and easy to work with vendor

We had a great experience working with CactusSoft. They were able to build a team for us that was a truly an extension of our own. Their management was very responsive to all our requests. Their HR was very resourceful in finding and assigning the best talent we needed. I highly recommend CactusSoft as a vendor and development partner.

What service was provided as part of the project?

Web Development, Software Development

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Company Response

CactusSoft

Thank you for your trust! We are happy to see you among our clients.

Posted on Jan 15, 2018

Nicolas Vanden Avenne, CEO at Ocular

Posted on Apr 21, 2021

Communication was great!

What was the project name that you have worked with CactusSoft?

Xperify

What service was provided as part of the project?

Software Development

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

Completed

Jasmien Vanvooren, COO

Posted on May 26, 2020

Smart and ecological work done by them.

What was the project name that you have worked with CactusSoft?

Alphatronics

What service was provided as part of the project?

Software Development

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$50001 to $200000
Completed

Jan Cools, CEO

Posted on May 26, 2020

Professionalism and passion for software is great!

What was the project name that you have worked with CactusSoft?

Be-Mobile

What service was provided as part of the project?

Software Development

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$200000+
In Progress

Client Portfolio of CactusSoft

Project Industry

Information Technology - 33.3%
Healthcare & Medical - 66.7%

Major Industry Focus

Healthcare & Medical

Project Cost

Not Disclosed - 100.0%

Common Project Cost

Not Disclosed

Project Timeline

1 to 25 Weeks - 33.3%
26 to 50 Weeks - 33.3%
51 to 100 Weeks - 33.3%

Project Timeline

1 to 25 Weeks

Portfolios: 3

Ocular

Challenge

Ocular, a Belgian company that designs and develops digital tools to translate into physical spaces, was planning to build a virtual extension for the experiences it creates. When Belgium went into lockdown, those plans became an immediate need.

The scarcity of talent in Belgium and the urgency of the project led Ocular to nearshoring and, more precisely, to CactusSoft.

Solution

The CactusSoft team worked on the software that displays virtual showrooms and allows for scheduling and starting a virtual meeting with virtual face-to-face calls inside the platform.

A virtual showroom is the link between a company's website and its real showroom. It provides personal guidance, with the main purpose being to schedule a meeting in the real showroom. The virtual showroom is built up from modules of the Ocularium platform. The same modules used in the virtual showroom can also be used in the real showrooms and at fairs.

Results

Ocular and CactusSoft were able to design, develop, and successfully launch the platform in five months. Both companies have continued working together on maintenance and updates.

Success Story

Web App

Epcon

Epcon is a Belgian / South African company that realizes regional epidemic control through the use of smart and innovative solutions.

The client needed assistance with the development of two automated and integrated systems for TB screening and predictive modelling.

CactusSoft has developed the patient oriented application that forms part of the integrated solution for TB screening and predictive modelling.

Web App

Umbi

Development of web and mobile apps was needed to facilitate workflow and services in hospitals. By using the app, patients are able to perform some parts of the administrative process themselves, decreasing the total cost of obtaining medical services.

CactusSoft was chosen to develop the project from scratch.

Web App

Executive Interview of CactusSoft

Bram Van Nieuwerburgh

CEO

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Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.

GoodFirms has been doing an excellent job in increasing our visibility among potential clients. We've seen our online activity increase significantly. They have provided CactusSoft with more exposure and have been very helpful in the process of marketing our services. Having the Goodfirms reference insignia is an endorsement of our brand. Highly recommended.

Please introduce your company and give a brief about your role within the organization.

At Cactussoft we make software. Our customers are Western European companies. We bridge the gap between the roadmap towards an evermore digital society in Western Europe and qualitative software talent and solutions from South and Eastern Europe. I am the founder of Cactussoft in Belgium (founded in 2016) and have been leading the company as CEO since then.

What is the story behind starting this company?

A good friend of mine approached me (being a consultant back then) with the imminent question to help him source a huge software project he already sold, but was unable to conduct with his own staff. Some weeks later and after many trips around Europe, we jointly decided to source talent in Eastern Europe and only 4 weeks later a full team of 14 developers was up and running. The project was successfully delivered and I got the opportunity to scale the company to other customers. Cactussoft Belgium was born!

What are your company’s business model–in house team or third party vendors/ outsourcing?

We do almost all by ourselves. Knowing our staff, and their strengths (and shortcomings) allows us to match requests with the right person. Therefore less than 10% is outsourced, mainly in domains where we have little or no experience or when the request is very small in size. As a consultancy company, it remains paramount to build up capabilities and be sure about the quality delivered.

How does your company differentiate itself from the competition?

First of all, we are very close to our customers: Cactussoft’s leadership team is based in Belgium and is run by people with large experience in doing business in the Benelux, Israel, and the US where most of our customers are based as well: we understand the business acumen and can translate it towards remote teams. Unlike other providers, we stand next to the customer and combine local knowledge with a remote workforce. Using this context we pay special attention to the matching of demand and supply in terms starting from the customer’s perspective first.

Our second differentiator is in the speed of delivery of solutions to the customers. We are best-in-class in the recruitment of talent through experienced teams and well-thought processes. It is a crucial element to help your customers out quickly.

What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?

We are mainly active in proptech, mobility, telecom, and health tech. About 60% of our annual turnover comes from customers who were already there a year before.

Please share some of the services that you offer for which clients approach you the most for?

Customers reach out to us for all kinds of software challenges. Mostly they encounter a business challenge and look for a party that can help them define and implement the best software solution. We assess the situation with our broad experience and evolve quickly to a concrete plan that solves the issue. Concretely this results often in assigning a team (often dedicated) to a customer for a certain period or executing a project with clear milestones.

What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?

Most customers rate us highly, especially because we care. Several rating platforms confirm this. We try to be very detailed and exhaustive during the project ideation/orientation/discovery phase. We often do this on-site to capture the details as well and take the time to discuss options – even before conducting any development – with our most senior architects.

What kind of support system do you offer to your clients for catering to their queries and issues?

We have a support team that works based on a ticketing system for (urgent) customer requests based on earlier delivered projects. Through this process, they reach out to us, and depending on the SLA we try to solve each ticket fast.

New requests got captured by our local team based in Belgium and within 1-2 days we set up a call to discuss the request. For vague requests we organize a discovery phase, for very detailed requests we do our homework and get back to the customer with an approach straight away.

What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)

We offer what suits the customer and his business model best: it could be a billing scheme per sprint, milestone planning, a fixed price, or even a result-based remuneration. For one start-up customer, we got paid for his success in the market: this has aligned all objectives from the start.

Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?

The minimum budget is typically around 25k eur. Under this barrier, we advise companies to engage with a local consultant on-site. Working remotely requires a minimum scale. You set up a process, introduce different roles, and need some governance to deliver properly. This only works at a certain scale.

What is the price range (min and max) of the projects that you catered to in 2022?

The smallest project was around 25k eur whereas the biggest customer catered for +/- 500k eur.

Where do you see your company in the next 10 years?

In this industry of quickly evolving development, it is hard to predict. Nevertheless, I am convinced technology will play an even more vital role 10 years from now. Looking at the youth we still see a huge lack of interest in technology in high schools in Western Europe, so the mismatch of talent will continue to exist. Of course, the tailor-made solutions will be gradually replaced by low-code solutions and modules that now seem complex will be normal, like AI. New technologies will however emerge, keeping our industry exciting and thriving.