Chapter247 Infotech

Software Dev | Cloud Consulting | Web | AI | IOT

5.0 13 Reviews
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Chapter247 is a leading digital transformation company providing cutting-edge engineering solutions to organizations. By influencing the lives of 100+ million users our presence in the US, UK, Australia, and many countries has spearheaded the need for a technology revolution. 

As a collaborative partner, we aid organizations and their Fortune 500 partners to adopt emerging technologies like Machine learning, Cloud Computing, AR, VR, IoT, data science & Artificial intelligence. 

Our services have spread to many industries including retail, education, shipping, entertainment, eCommerce, healthcare, etc. We assist companies to remodel their IT business models embracing the wave of emerging technologies. 

Our team of adroit app developers, UI/UX specialists, mobile strategists, and key strategists have more than 15 years of experience. 

What sets us apart   

Ace quality

We have been recognized by GOODFIRMS as one of the Top Web Development Companies to work with. Our responsive solutions and research in emerging solutions have helped us deliver quality-laden solutions. 

Extensive technical expertise

We offer multi-dimensional solutions ranging from custom software development, staged testing, deep quality analysis, CRM, Content management solutions, Data analytics, and security features. 

Reliability

Our valued clients have experienced a sharp increase of about 70% in their turnovers. We deliver projects spanning more than 1 year with the same passion with 99% of the time our clients approach us for the additional phases. 

Flawless project delivery

With our firm management principles and our true-blue dedication to quality, we have qualitatively delivered 100% of our projects within the stated deadlines.

< $25/hr
50 - 249
2012
Locations
India
913-914, 9th Floor, Shekhar Central, Palasia Square, A.B. Road, Indore, Madhya Pradesh 452001
+919009077766
United States
5030 Coggins Rd, Reno, Nevada 89506
+1 (775)-835-4055

Focus Areas

Service Focus

10%
10%
10%
10%
10%
10%
10%
5%
5%
5%
5%
5%
5%
  • Mobile App Development
  • Web Development
  • Software Development
  • App Designing (UI/UX)
  • Web Designing (UI/UX)

Client Focus

60%
30%
10%
  • Small Business
  • Medium Business
  • Large Business

Industry Focus

40%
20%
20%
10%
10%
  • Information Technology
  • Education
  • E-commerce

Chapter247 Infotech Executive Interview

Sourabh Nagar
Sourabh Nagar
Co-Founder and Director Business Development
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Please introduce your company and give a brief about your role within the company?
Chapter247 Infotech, also known as c247, is an organization driven by determined and self-motivated creative problem-solving individuals. With an aim to help enterprises grow digitally beyond boundaries, we work on structuring their business operations with Enterprise mobility, IT Strategy & Consulting, Custom Software Development, and Cloud Computing. Our team at Chapter247 comprises of 50+ Technical experts holding an average experience of 6 years. We are proud to serve clients across 15 countries that are spread around 4 continents, by completing over 800 projects in a span of 6 years.

At Chapter247, we believe in working with vigor and enthusiasm, seeking constant motivation from each other to grow together. We do not shy in working on out of the box ideas, making them feasible using modern technology. We follow Agile Methodologies to optimize our deliveries.

Being the co-founder of Chapter247, I lead the business development division where I am looking forward to expanding our business prospects globally exploring new opportunities and ventures. To attain this I prepare the client proposals offering them the best deals and finalizing them with efficiency until the final delivery, for the utmost satisfaction of our clients. I have been a Business Analyst with an industry experience of a decade that I use promptly to create new opportunities and building new business networks. I have been providing consultation to clients on their business requirements and conducting various workshops with the project stakeholders to ensure seamless communication with the clients.

I ensure the business requirements are well communicated within the team in the form of Technical Requirements that optimize the deliverables. My team ensures we capture even the slightest details because we feel the quality of the product lies in its details. I eye long-term visions and make small targets for the team that matches the vision. We believe in steady and sustainable growth at Chapter247 and make sure we achieve it with our perseverance and dedication.
What was the idea behind starting this organization?
Our brainchild Chapter247 has been a result of our constant brainstorming and perseverance in following our goals. The idea of creating a full-fledged development backend office for the prospective offshore vendors that could help start-ups across the globe in transforming their idea into digital operational custom software led us in starting Chapter247.

Our idea was to help enterprises across different industries to upgrade their IT infrastructure to match up the latest technology trends that revolutionized the global market significantly. With our functional custom software i.e. website and mobile app, businesses could expand their horizons over a global digital platform in a cost-efficient manner.

It was this thought to bring a digital revolution at affordable costs to the budding businesses and enable them for growth and expansion, led us in materializing our idea to establish Chapter247, 6 years back.
What is your company’s business model–in house team or third party vendors/ outsourcing?
At Chapter247, we have an in house team of 50+ professionals that are capable of making end-to-end deliveries which include consultancy, designing, development, launching, maintenance, and upgrading existing applications of our clients. Thereby, helping us grow together as our clients grow.
How is your business model beneficial from a value addition perspective to the clients compared to other companies' models?
Not every client has the same requirements. Keeping this in mind, we offer the flexibility of choice to our clients in the form of our engagement/business models. These models add value to the clients, as they choose and pay for only the services they require for their project.
• Digital Strategy & Consultation: Here we work closely with the clients providing them the services such as potential consumer research, audits, digital consultation, marketing strategies for better online visibility, usability acceptance testing, exploring creative ideas, and plan of action for product development. These services are provided via sessions, workshops, and strategic consultation.
• Planning & Prototyping: For the budding enterprises who are looking for prototyping their ideas and vision we offer services such as exploration, research and analysis, project planning, UX design, Content strategy, Requirement Analysis, and Technology-based research.
• Design and Build: This service builds your product right from the scratch until its launch in the market. We help enterprises built their SaaS products, create new MVP platforms, Enterprise CMS at scale, and integrated systems that are built using modern technology for a robust and secure end product. Once we develop the product, we provide Knowledge Transfer to your employees and hand over the product. We perform testing and also provide after delivery services until the determined period.
• Agile Services on Monthly basis: This is meant for long-term engagements that last for several months. Here we offer direct collaboration in conception and estimation of tasks, requirement gathering, strategizing, maintaining the plan of action, adding features to your products upcoming versions, and maintaining Sprint release schedules.
What industries do you generally cater to? Are your customers repetitive?
We have been catering our services to several industries such as:
• Support Automation: Using bots and AI, support can be automated making the whole process easier for the business. We have developed automated chat bot, which automatically replies to the queries asked by the end user with relevant solutions in time by using Artificial Intelligence. This decreases human intervention required to support the constant bulk queries by the end customers. It also keeps the support active even when the support personnel is offline.
• Edu-Tech: We build Education software that teaches its students online. Such software uses smart teaching methods that help the students to learn on the go without using books. They also provide necessary exercises and assessments through the entire learning process. Edu-Tech is an emerging industry, which shall be the future of learning. Having done projects in Edu-Tech would help us leverage the upcoming opportunities in the industry.
• Logistics: Custom Software for the logistics industry lets the end user select the logistics service they would want, enabling them to ship their parcels at an ease. Also by putting in details of their consignment, they can track the current status. Mapping the entire logistics process and making software that connects every step of the process and provides live status. This is bringing revolution in the logistics industry by making it organized and well connected.
• Manufacturing: Manufacturing industry is going online for the sale of its products globally without any location constraints. Websites that let the end user understand the nature of products that the enterprise offers and lets them place their order has been helping the manufacturing industries especially SMEs in expanding their market and customer base.

Yes! We do get repetitive customers as they are highly impressed and satisfied with the services we provide. So, whenever our clients think of upgrading their software, they contact us to do it for them. This is how we leverage customer satisfaction for references and repeat business.
Mention the objectives or the parameters critical in determining the time frame of developing a web app.
Determining the time frame of the project could be tricky and needs to be done precisely as the entire timeline and lots of business-related events rely on the same. Here are a few parameters we consider while determining the time frame of a project:
• Understanding their Key concept: Everything relies on the business model or the key idea behind the business. Until you won’t get a clear understanding of it, the software you’d develop might not be able to meet the requirements and might require constant iterations. The better you understand the idea, the more precise your time frame estimate would be.
• Operational Flow: The data flow depends a lot on the operational flow of the enterprise, like how the different departments are interconnected. This would help you understand the required data flow that you have to maintain during the development. Getting a clear picture of the operational flow lets you understand how easy or complex the design would be so that you can give the estimate of the time frame.
• Features: Based on the number of features that are to be included in the software, the time frame varies. For a higher number of complex features, it might take more time to develop than a lesser number of features.
• Third Party Integrations: Time frame also depends upon how many Third Party Integrations are to be done in the software and the third parties that are involved in it.
• Security and robustness: Depending upon the criticality of security concerns, the time spent on making the software secured and data leak-proof could be determined.
• User Interface Requirements: The complex the UI, the more time it would take for designing and developing it. If the UI is minimal, then the time frame gets reduced significantly. It is one of the reasons why minimalist UIs is highly preferred.
• Tech Stack: A lot even depends upon which tech stack you choose. Depending upon how well versed the team is and which stack (whether LAMP or MERN) they choose, time estimate might vary in either case.
• Team Availability: Last but not least, with several ongoing projects it is important that the team is readily available to start as soon as possible. Depending on the availability the project would commence and hence the time frame could be determined from there on.
How much effort in terms of time goes into developing the front end and back end of a web app?
Well, this primarily depends upon the kind of web app we are looking forward to developing. The case of time required to develop each kind of app varies, mostly due to the custom requirements which is the deciding factor for the effort in terms of time that the project requires.
What are the key parameters to be considered before selecting the right platform for a web application?
Although all the custom web applications can be developed using MERN and LAMP stack yet one has to choose either to proceed with the web application development. The parameters which are to be considered before we select the right platform for a web application consists of whether any Platform Specific UI is required or not, the content types such as video/audio rendering, text, images, etc. that has to be used in the app, Third Party Integrations if any, integration with maps and any advanced network access requirements at socket level. At the same time, other parameters such as Performance and content delivery, budget, business model, industry type, scalability and feature add-on in the near future are also taken into consideration.
Which platform and technologies do you prefer to use in development of your web apps?
We at Chapter247 develop the web apps using the platforms and technologies such as: PHP (OOPS development process), CodeIgniter, Laravel, Node.js (express and loopback), React.js (redux), Angular.js, vue.js, MERN Stack, MEAN Stack, LAMP Stack, HTML5, CSS3 (Bootstrap), Photoshop and Indesign.
Do you offer website design templates or customised website design, and do you have a responsive website design?
We offer Website Design Templates which are UX prototypes based on the idea and concept of the business model. We also offer Customised website design which is made keeping in mind the business and UI requirements of the client. At the same time, we ensure that the website design we deliver is Responsive i.e. compatible with the various browsers and devices.
Which Content Management System do you prefer to use (Wordpress, Joomla, Drupal etc)?
We at Chapter247 prefer to use Wordpress and custom content management system (C247 CMS) over others.
Do you provide website maintenance services?
Yes! We do provide website maintenance services.
What are the key factors that you consider before deciding the cost of a web application?
Various factors contribute to the cost of a web application development, primarily the time, resources and infrastructure required for the development of web application. Other costs include taxes, profit margins, training costs if any and other operational costs during the tenure of the project.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
The payment structure completely depends upon the engagement model which the client chooses to proceed with. Based on that the payment incurred is either fixed cost, pay per feature, pay per milestone, full time hiring or hourly hiring however, it is decided at the time of negotiation.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Yes, the projects we accept has to abide by our minimum basic budget requirement which is $5,000 USD, while on a higher side that largely depends on the scale and complexity of the project.
What is the price range (min and max) of the projects that you catered to in2018?
In the year 2018, the price range of the projects that we delivered started from $5,000 USD and went up to as high as $300,000 USD.
Kindly share your feedback on how GoodFirms has been doing so far in increasingyour visibility among potential clients.
While choosing the software development company, clients often look for credibility as an important criterion. To land a good project, one needs testimonials and authentic reviews which could reflect the due credibility of the company. This is how GoodFirms has been helping us. Being a popular platform in the market especially among the entrepreneurs, featuring on GoodFirms surely help in increasing the visibility among the potential clients with the help of the testimonials and portfolio for the company.

Chapter247 Infotech Clients & Portfolios

Master WiZR
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Master WiZR
  • Master WiZR screenshot 1
$10001 to $50000
100 weeks
Business Services

MASTER WiZR is owned by a Norway based client. It is a B2B cloud based meeting and presentation portal and a lot more. Few of the essentials of the product are :

  • The right content at the right time
  • An interactive presentation experience
  • Access key presentations anywhere
  • Create your own rich content library
  • Single - source of customer facing material
UR Store
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UR Store
  • UR Store screenshot 1
$50001 to $100000
100 weeks
Consumer Products

Project Introduction

  • URstore is a leading provider of free customized online clothing & gear stores

The Client 

  • A Canadian Entrepreneur giant wanted us to rewrite legacy Marketplace software and upgrade it for newer and never ending challenge.

The Business Challenges

  • How to upgrade an online MarketPlace before it goes obsolete.
  • Current Design addition and management system for online stores in software is manual
  • Many production staff man hours goes in just creating print ready files of the designs  received from respective store owners.
  • Loss of Market share and inability to bring new users and end customers to the Web Portal.
  • Manual Distribution of commission to all online store owners
  • Promotions and Marketing

Our Solution

  • We proposed to rewrite legacy Marketplace with upgradations to bring client software back in competition
  • A prototype followed by an MVP was developed to test the waters
  • After the success of MVP a full fledged online software was planned, designed and developed
  • Robust software with over more than 1 Million stores and 100k users and 500k end customers
  • User own store setup on marketplace is finished in a few minutes.
  • User own store setup on marketplace is finished in a few minutes.
  • Multi Layer and Automated commission distribution
  • Advance Apparel and products design management
  • Raise Money for All Life’s Activities using the Crowdfunding feature
Flowhaus
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Flowhaus
  • Flowhaus screenshot 1
$50001 to $100000
60 weeks
Travel & Lifestyle

Flowhaus is a US based community of global travelers who dispense immense information collected during their journeys and help people transform their travel plans into ideal holidays. The application is an end to end platform portraying travel stories from social media travel influencers, details of places one must visit, best properties suiting specific traveler’s needs and direct them to directly book their stays with exquisite accommodation providers through https://www.agoda.com/ on commission basis.
Travel influencers can register with Flowhaus and write about their travel experiences to assist other travelers strategize effective cost-efficient travel plans based on their reviews.
Entire software development team of Chapter247 has completed this journey of crafting Flowhaus very effectively and efficiently.

Simple Study
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Simple Study
  • Simple Study screenshot 1
$10001 to $50000
10 weeks
Education

The ed-tech product developed by Chapter247 team is a complete package of all integral functionalities students can leverage to enhance their test preparation with the most reliable tests curated by experienced training professionals. The rendered application constitutes a range of modules each exclusively developed to address specific student needs to prepare well for upcoming Leaving Cert and Junior Cert exams.

Analyst Prep.
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Analyst Prep.
  • Analyst Prep. screenshot 1
Not Disclosed
20 weeks
Education

Project Introduction

  • Analyst Prep is built with the purpose of Exam/Test preparation for students preparing for CFA and FRM exams It includes features like book Courses, Programs, Quizzes, SCORM, Course, Questions, Tests, Chapters, Mockup Tests, Adding Notes, Flash Cards, Timers, Certificate, Badges, Gamification, Content (Video, Audio, & Graphics, Illustrations) with recurring billing, subscription based, offering courses VOD (Subscription) To opt for tests, students need to purchase a subscription. Stripe and PayPal payment gateway has been integrated into the system.

The Client

  • An online education portal with study material, quizzes and mock exams for students preparing for CFA and FRM examinations.

The Business Challenges

  • Had to migrate users from an existing system to the new one.
  • When we were implementing functionalities like an increase in the number of packages, adding more benefits to the existing membership, we had to make sure that there is no problem faced by the users.
  • While creating the Quiz section this involved a lot of calculations of displaying of questions, pausing & resuming of quiz etc.
  • Redesigning the website after receiving good response on mobile app
  • Track Students progress
  • Customized quizzes creation

Our Solution

  • Design and development of responsive user web-app and mobile app
  • Subscription-based quiz creation system with a customized number of questions and level of difficulty.

Features

  • Advanced built-in analytics to keep track of your progress by monitoring your performance.
  • Quiz mode gives you the flexibility to customize your practice session and gives you control over your own learning experience
  • Feature-rich student dashboard
  • Ability to resume quizzes, tests, notes from the last point

Business Benefits

  • 169.5% growth in paid users.
  • Nearly 200% increment in monthly traffic
  • Revenue increase up to 3x.

Chapter247 Infotech Reviews

5.0 13 Reviews
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  • Web Development
  • E-commerce Development
  • IT Services
  • Progressive Web App
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Erick Leiva

Tourism WebApp

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

The team has been great, they have been very friendly and understanding with my needs as I'm not the most advanced programer. They are very accommodating and take the time to understand the needs of the client. I mostly appreciate the fact they own the project and take it as personal challenge - so they are in for the long term! Highly Reccomended

What service was provided as part of the project?

Progressive Web App, Software Development, Web Development

Company Response
Chapter247 Infotech
Chapter247 Infotech

Hello Erick, We are delighted to read your review. Thanks a lot. Yes we take the ownership of the project and always strive to deliver the best to the client. While working on this PWA we tried to comply by all the requirements as put by you so that you get the desired output. Our experience of working with Hospitality and leisure industry has also helped us to provide you with all the needed configurations and functionalities. It was really wonderful for us too to work with you. We hope to work with you again .

Posted on Nov 25, 2020
Hank Warner

They demonstrated commitment, conviction and perseverance.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed

Review Summary

The team at Chapter247 was very dedicated to doing a great job for us. We had a very complex project for them to complete. Their commitment to the success of our project was second to none. I highly recommend working with Chapter247. Their pricing is competitive and they are reliable business partners.

What was the project name that you have worked with Chapter247 Infotech?

Chapter247 Review

What service was provided as part of the project?

Web Development, Maintenance & Support, IT Services

What is it about the company that you appreciate the most?

They are always available and committed to our project. They demonstrated commitment, conviction and perseverance.

What was it about the company that you didn't like which they should do better?

The language difference between India and the United States was a bit challenging. This is an inherent issue that had an affect on timing and progress. No blame on anyone's part. It is just a factor that we did not factor in when we originally started the project.

Company Response
Chapter247 Infotech
Chapter247 Infotech

Hello Hank, We’re pleased to know that your experience with the Chapter247 team was great. While working on your project we were keen to understand every phase thoroughly and had conducted frequent team meetings to make the project motive clear and workflow smooth. Delivering best quality by keeping a competitive price is what we strive to achieve. We also tried our best for making the communication part flawless and still making it more apt to enable 100% satisfaction to our clientele. Thank you for giving your time to recommend us to others. We are looking forward to another collaboration. Regards Chapter247 team

Posted on Nov 20, 2020
Will Crane

Good product, reasonable cost.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

I have had a good experience working with Chapter247. They are always timely and polite in their communication, and they are very patient with me as a content creator. I especially liked how they were able to really flesh out my plans so that it all came together in the end. I would definitely recommend their services.

What service was provided as part of the project?

Web Development

Company Response
Chapter247 Infotech
Chapter247 Infotech

Dear Will Crane, Thank you, your review made our day, we are so happy that you loved our service. It was a great experience working with you too. We always believe in prompt and transparent communication. Chapter247 team is proud of, quick and polite communication you experienced. Our team puts best of its commitment level to understand clients requirements and vision thoroughly. Chapter 247 looking forward to work with you again Regards, Chapter247 team

Posted on Nov 20, 2020
Oisin Devoy

Chapter247 -- SimpleStudy LMS

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

Review Summary

I had always wanted to build SimpleStudy into a true educational platform. Yet, without the technical experience or expertise that really was not possible for me. I looked through over 50 applications before choosing Anand and his team, and I do not think I could have made a better decision. Digital tech firms are everywhere, but often they market themselves a lot better than they can actually work. Yet, Anand and his team have an honest work ethic that I appreciate, and there was real finesse in all work and communication we had. Obviously, building a system like this in any company entails significant work, yet from the ensemble of Anand's work I would say their growing company has a clear mark of success. I demanded many changes and little alterations throughout the process that were fixed promptly and efficiently. Despite the time zone difference and my travels they always managed to accommodate me. And over the months we have worked on this I have been increasingly impressed by the details they pick up on. Their experience has lead to a really great finished product. In general, working with Anand and his team has been a great pleasure. They really went out of their way to meet any and all of my requests. And I highly recommended them for projects big and small.

What service was provided as part of the project?

Web Development

What is it about the company that you appreciate the most?

Attention to detail, and the ability to adjust themselves to my demands. Great work on across the board on my LMS

What was it about the company that you didn't like which they should do better?

N/A -- One of the best companies I have worked with.

Company Response
Chapter247 Infotech
Chapter247 Infotech

Dear Oisin Devoy, Thank you for your kind review. Your words made our day! We always aim to achieve customer’s goal, We always put communication transparent and work ethic as a priority. We work with 100% dedication to deliver what has been expected from us. Ed-tech is one of our expertise areas and we tried to put our industrial experience to the best of our use for crafting your LMS platform. Clear, transparent and prompt communication is the key to success and we always follow this principle while dealing with our clients. We are glad you liked the end product and it is as per your expectations. It would be an honor for us to serve you again. Regards, Team Chapter247

Posted on Nov 20, 2020
Jonas De Ro

Chapter247 was able to implement pretty much any function that we desired.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

Chapter247 has been responsible entirely for building our new and improved platform. The new website that we’re building expands from the basic webshop that we currently run and is turning Photobash into an entire ecosystem. Many features and functions were required, and this platform is, in many ways, more of an application than a website. We needed a huge number of features, and, over the course of the development, many new features were added and improved. The website required all of the basics of our current webshop, including a shopping cart, a checkout system, and automated emails. On top of that, we needed a whole new system for managing user accounts and subscription plans that unlock special features. We also wanted to incorporate an internal wallet system, an advanced search and filter engine, invoice generation tools, and an entire backend system with analytics, file uploads, and a tagging system. The scope of this project was quite huge in terms of the features and the variety of components that we required.

Because we’re a small company, we reached out to various vendors that were in a more affordable range. The quotes that we got from Western developers were not affordable for us, so we asked for quotes in a variety of countries that have more competitive prices. Chapter247 was in the midrange of the offers that we got. There were definitely lower-priced options, but when we had the calls with those companies, we did not feel like they were suitable, for a variety of reasons. When we had the initial brief with one of their co-founders, we felt immediately that they understood the scope of the project and the multiple challenges that would be involved. They asked very logical questions and made comments about all the things that we requested. The communication was great, and that was the driving force initially to choose them for this project.

Chapter247 developed and implemented our new website based on designs that we provided. Our website features products in the form of 2D images and 3D models. Users can buy these in bundles or as individual files. This required an advanced search engine and filtering systems, as well as visually appealing galleries to display all of the content.

Additionally, the user account allows customers to store, browse, and download their purchased content. Chapter247 built a variety of other features that can be unlocked via subscriptions. Users also have access to a dashboard with various features. The dashboard gives them the ability to customize their interface and generate invoices, among other things. The team is currently working on a backend system that will let us upload, tag, and add additional details to all of our products. They’re also building an entire sales data system, tax integrations, page customization tools, and many other backend features.

As the project is still ongoing, and the website is yet to go fully live, we cannot yet determine the impact. However, we are sure that what we have now is a massive improvement over our existing service. We're positive that it will make our business grow immensely. Chapter247 has made a huge contribution to getting us to where we are now.

Project management was very flexible in the sense that Chapter247 was always able to work with whatever task we required. Over the course of almost two years of development, many things changed, and we both evolved in our approach.

The development definitely required a very active involvement, as our requirements were very precise and strict. Leaving choices up to the development team to decide was not an efficient way to work, as it would require someone from within our industry to fully understand the logic of each choice.

We worked very closely and had many long calls to discuss what was happening in the project. Chapter247 pumped countless, literally countless, hours into this project. Some calls were over three hours long, but they always made time to listen and discuss even if it was out of working hours. Turnarounds were always reasonable, and, at the end of most working weeks, we were provided with an update of the completed tasks.

What service was provided as part of the project?

Web Development, E-commerce Development, IT Services

What is it about the company that you appreciate the most?

Many things were impressive, so I will list them one at a time. The first is communication. The speed of response was generally very good. We always got answers for issues on short notice quickly, sometimes even over the weekend. Whenever we found problems, our team lost their minds over everything going wrong Chapter247 always approached issues calmly and with a determination to find a solution or provide an existing one. The next is coding proficiency. Obviously, this is their strong suit. Chapter247 was able to implement pretty much any function that we desired. They also integrated existing plugins to work seamlessly with the website. Some of these required a substantial amount of trial and error before they worked correctly. In the end, most things ended up working as expected. The third is that they were hardworking. There is no doubt that it is hard to work on a team, especially when you have to work long hours to solve a problem and multi-task when needed. We provided a large amount of feedback, changes, and additions. The team took the time to read through our suggestions and work on them. They provided many questions and comments, and ultimately delivered results. We don't have full insight into the hours and amount of people, but, given the scope of the project and how they were able to tackle it step by step, it’s clear that they are extremely hard working. The fourth impressive component was the cost and aftercare. Their quotes and prices are extremely reasonable for the amount of work that they delivered. Some features required more hours than we anticipated, but those things were hard to predict from our side. Other features were implemented with a quick turnaround and at a competitive cost. When it came to bug fixes and sorting other issues, Chapter247 took proper responsibility for delivering a working product. They made sure not to charge us twice for work that was in the scope from the beginning. This last point was extremely important for us. Many road bumps came to light during development, and sometimes features that worked before would stop working when we added something new. There is always the question if this is part of the quoted scope or something that should have worked in the first place. When it was clear that an issue was part of delivering quality, Chapter247 always took responsibility and worked hard to provide solutions at no extra charge. This is probably one of the most valuable aspects of working with them, as these things can break budgets easily when unanticipated.

What was it about the company that you didn't like which they should do better?

Nothing is perfect, and, of course, there are always areas for improvement. I believe that both our team and Chapter247 learned a lot from this project. It was a huge endeavor—one that we definitely underestimated in scope—and I can tell that their company has grown through this process. I will list below the points that could be improved. First, they could improve their mastery of the English language. I strongly believe that correct grammar and understanding common web jargon is vital to building a professional-looking website. Text implemented by the developer often had typos or odd grammar. We often had to check their work before publishing to save us from having to correct those mistakes. Secondly, they could work on their quality assurance. Despite the extensive testing that the developer conducts, we repeatedly find bugs or broken functions on the website while testing it ourselves. This forces us to invest a large amount of time in providing detailed feedback in the form of text, images, or video. Our total feedback reports are in the hundreds of pages at this point. This is something that we definitely underestimated. It is important to note that our project has a lot of features and possible scenarios for things to go wrong. We understand that it is extremely difficult to test every single minute thing. Sometimes, something may work on one system but not on the other, and, of course, the developer has some logistical limitations to testing such possibilities. However, we found that, overall, there can be an improvement in making sure that things work correctly before writing off a task as completed. More resources should be spent on not letting bugs slip by during development. The third area for improvement is design. Our website is built and designed for and by artists, so we are very particular about design. To most people, small unnoticeable things don't matter. However, we required pixel perfection, and the implementation of our design required quite a bit of our guidance to perfect. Regardless, the developer always ended up nailing it when we provided feedback for improvement

Company Response
Chapter247 Infotech
Chapter247 Infotech

Hello Jonas, We cannot thank you enough for such an amazing and detailed review. Being a web development team we are keen to listen to details of the work done by us and you have just made our day. Thanks again for taking out your time for this review. Communication, prompt actions, respect of deadline, after care and maintenance with of course the excellent quality of the work are few key-points that we always try to deliver to our clients. We have always believed and we still do follow this practice - we take the challenges and client work us our own. We take the full ownership of the quality of the product developed. All of our resources are well skilled and commit themselves to the project with a decent level of dedication and hard work to deliver the best to the clients. We hope to work with you again and wish you good luck for the launch of your project. Regards, Team Chapter247

Posted on Nov 20, 2020
Ray Buchanan

Online Classified Website Development

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed

Review Summary

We approached Chapter 247 (Damini was the main contact and communicator with Anjali & team the developers), with a requirement to develop an Online Classified Directory for Zimbabwe region to be developed in Codeigniter and Angular.js. The initial 2 to 3 phase of discussion was to understand the overall requirement of the project to get started. Their technological expertise with which they deployed the business logic required for the project was flawless.
I made multiple changes in the UI of the project and they were worked upon without charging me extra. In the later stage of the project I did get additional work done and did make some changes here and there. The launch of the project was delayed due to my time away and not being able to get online to communicate, but the work was always delivered as expected once I was able to get back in touch. I am now already working with them on my second phase.

I would highly recommend Chapter 247 for any sort of Complex Web Application, outsourcing work or even a full time hire as they not only bring your vision into reality but also consult you with advise or ideas on what should be the next step to help you grow your User base.

Their communication and unbiased patience is the best, which made us feel comfortable and trust them with our Capital to bring the business Online.

I had an excellent experience working with them and I sincerely look forward to our continued working relationship as we aim to grow our online services and coverage in Zimbabwe. I would highly recommend Chapter 247 and Thank you Damini & Anjali !

What was the project name that you have worked with Chapter247 Infotech?

Online Classified Website Developement

What service was provided as part of the project?

Web Development, Web Designing (UI/UX)

What is it about the company that you appreciate the most?

Their patience, helpfulness and consideration, when I wanted the site to be the way I wanted it and if my vision did not work out, their willingness to change the aspects accordingly to suit my needs.

What was it about the company that you didn't like which they should do better?

Hard to pin point at this moment....time will tell

Company Response
Chapter247 Infotech
Chapter247 Infotech

Dear Ray, Your such a comprehensive review has made our day. We cannot thank you enough for taking out time for this review. Transparent and prompt communication, all time availability, understanding the client's vision, are few of our values for which we are known. We are glad that the coordination from our team's side was as per your expectations and your are happy with the end product. We will surely pass on your words of appreciation to Damini and Anjali and to the other team mates. Thank you so much for your recommendation. We look forward to work with you again. Regards, Team Chapter247

Posted on Nov 25, 2020
Paul Budhiraja

Excellent Overall Experience and Product

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000

Review Summary

My requirement was to develop a Job Listing portal for Doctors and a Recruitment portal for Hospitals. Team Chapter247 Infotech was very helpful in the development of our Cloud Computing Codeigniter, Angular based project. They regularly communicated with our team to ensure the work was to our liking. Honest and transparent pricing for work completed. Very accommodating for modifications. A very smooth and pleasant experience working with Chapter 247 Infotech over the 2 year contract. Would Highly recommend them for development of any Complex Web Application. We are already working on the French version of my website.

What service was provided as part of the project?

Web Development, Web Designing (UI/UX), E-commerce Development

What is it about the company that you appreciate the most?

Regular, transparent and honest communication. Reliability on meeting milestones/deadlines.

What was it about the company that you didn't like which they should do better?

No suggestions at this time. Was an excellent overall experience.

Company Response
Chapter247 Infotech
Chapter247 Infotech

Hello Paul, We are grateful for your review. It was a really amazing work experience for us too. We followed the agile and scrum methodology to successfully deliver you the end product. Cloud integration to the project was something that really made us excited because it's one of the emerging technologies and we believe in keeping up with the trends. 2 years of association is a long duration and we are proud to have you with us for such a significant tenure. Once again thanks for your uplifting review. Our team is really motivated to read your comments. Hope to work with you again. Regards, Team Chapter247

Posted on Nov 25, 2020
Adedayo Akande

Marketplace design

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

Review Summary

We used Chapter247 to assist us in building our marketplace. The company is very thorough and exceeded our expectations. We are continuing to work with them.

What service was provided as part of the project?

Web Development, E-commerce Development

What is it about the company that you appreciate the most?

They listen to your requirements.

What was it about the company that you didn't like which they should do better?

Occasionally, communication frequency declined. However, the project continued to move forward and deadlines were met.

Company Response
Chapter247 Infotech
Chapter247 Infotech

Dear Adedayo Akande, We are so grateful for your kind words, Thanks for sharing your review with Chapter247. We always try to deliver what has expected from us, from our working experience which has gained by working in this industry, has always satisfied our customer to achieve the perfect product. Chapter247 team is proud of, exceeding your expectation you have been experiencing. We would be glad to work with you again. Regards, Chapter247 team

Posted on Nov 25, 2020
Yael Urban

Building & maintaining our website www.urban.realtor.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

In Progress

Review Summary

Two years ago we approached Chapter 247 to build our website. We had a slow start, though since we started to work with one developer Meghna Sharma, that became familiar with our site all is going very smoothly & fast.
They listening to your needs, following up fast & have reasonable prices.

What was the project name that you have worked with Chapter247 Infotech?

Building & maintaining our website www.urban.realtor

What service was provided as part of the project?

Web Development, Web Designing (UI/UX)

Company Response
Chapter247 Infotech
Chapter247 Infotech

Dear Yael Urban, Thankyou for the kind words, and for taking out your time to review Chapter247. We are so glad you loved Meghna Sharma’s work! We’ll pass along the kind words. Customer satisfaction and experience always come as a priority for the Chapter247 team. It was a wonderful experience for us too. We would look forward to work with you again Regards, Team Chapter247.

Posted on Nov 25, 2020

Reasonable pricing policy & professional.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed

Review Summary

Basically, we are into financial services and investor relations management. We wanted to develop a website for our company for which we contacted Chapter247. We had an excellent experience working with them. They have a very efficient and professionalism team. They delivered the project on time. Their prices were also cost-effective. 


What was the project name that you have worked with Chapter247 Infotech?

Website Development For A Financial Service Firm

What service was provided as part of the project?

Web Development

What is it about the company that you appreciate the most?

They have a very good ability to build according to the client&rsquo;s necessity. We just need to give them an idea of our project after which they take very good care of putting it into action.

What was it about the company that you didn't like which they should do better?

I am very much satisfied with their services; so far, I have not faced any major trouble.

Company Response
Chapter247 Infotech
Chapter247 Infotech

Hey there, Thank you so much for your kind review. It has been our pleasure working with you. Reviews help our business build an online presence and helps others learn about us. Our team is really overwhelmed with your comments. We look forward to work with you again. Regards, Team Chapter247

Posted on Nov 25, 2020
Sholem Hurwitz

Great expertise in technical skill set.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
In Progress

Review Summary

Gushbook is a business directory and it helps different business and service providers in promoting their business. Chapter247 helped us in redeveloping & redesign the website as well as in adding advanced functionalities to it. They also added some plug-ins to our website. They did the project on time and on budget. They have amazing understandability and executed the project according to our expectations.


What was the project name that you have worked with Chapter247 Infotech?

Website Development For A Business Directory

What service was provided as part of the project?

Web Development

What is it about the company that you appreciate the most?

They are available 24x7 for discussing any query. They have competitive prices with great technical abilities. They are able to handle complex project efficiently.&nbsp;

What was it about the company that you didn't like which they should do better?

They are perfect! I do not find any loopholes in their system.

Company Response
Chapter247 Infotech
Chapter247 Infotech

Hello Sholem, Thank you for your amazing review. Our team is really delighted to read your comments about the work quality delivered. We always try to deliver the best to the client in terms of communication, understanding, product quality, and technical know how. Meeting the deadlines is something we always prioritize because we understand the principle, 'time is money.' Association with you was really wonderful for us too and we hope to work for you again. Regards, Team Chapter247

Posted on Nov 25, 2020
Scott Pratt

Highly experienced with custom design tools.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed

Review Summary

The client is a custom apparel company running an online selling website in Spokane Valley, USA. Chapter247 was involved in the development of their website to help the client sell apparel online. The website also enables customers to upload the designs that they want to get printed on their apparel.



The client is very satisfied with the problem-solving ability of Chapter247 and happy with their services and deliverables. The client is doing another project with them and continues to use them for all future development needs. The client highly recommends Chapter247 to their colleagues.


What was the project name that you have worked with Chapter247 Infotech?

Website Development for Custom-Apparel Online Store

What service was provided as part of the project?

Web Development, E-commerce Development

Company Response
Chapter247 Infotech
Chapter247 Infotech

Hey Scott, We are grateful for your review. Thanks for taking out the time to appreciate our efforts. Your project was about developing an online store, something which is our core expertise. We tried to apply our industry knowledge to the best of use for crafting your website. We are glad that you are satisfied with the work quality and functionalities. Thanks for keeping the faith in our abilities and providing us with another project. We hope this association grows and stays continued. Regards, Team Chapter247

Posted on Nov 25, 2020

Good understanding of web development process.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
In Progress

Review Summary

The client is a Software Development and SaaS provider in Forster, Australia. Chapter247 was involved in the development of their flagship product mTrax by providing them with skilled programmers and developers.



The client is very much satisfied with the services provided by Chapter247 and praised their quick support and project management skills. The client found the company very accommodating and also highly recommends Chapter247 to their colleagues.


What was the project name that you have worked with Chapter247 Infotech?

Web Development for Software Development Company

What service was provided as part of the project?

Web Development

Company Response
Chapter247 Infotech
Chapter247 Infotech

Hello, Thank you so much for the opportunity and trust in giving us this project It is always fun and interesting working with you since you have provided a clear picture of requirement and reasonable deadlines which helped us developing your application. We always abide by the terms and compliance when it comes to white label solution. Looking forward to working for you again. Regards, Team Chapter247

Posted on Nov 27, 2020