Cloudfresh

We needed to implement new CRM to our database to be able to process everything automatically. Initially we did not have the whole picture of how it needs to be done but team helped to put the puzzle together. Team have provided us with detailed documentation for our dev team and gave a hand when we had issues with integration. To sum up, everything works better than we have imagined.

We already used Google mail, but at 5-7% of the possibilities. After starting work with Cloudfresh, we started using Google's power by 80-85%. The quality of what we used before has also grown. Customer support is very responsive and completely satisfies us.

The Cloudfresh team has connected and fully integrated Google Workspace for Education with the services of our lyceum. They provided consultations and training to students and teachers to effectively use the service and its products for educational purposes. Using Google Workspace for Education allows the school to feel free in the information space. The digital experience we achieve daily with Google Workspace helps students and teachers quickly learn other digital resources: e-diary, journals, and other web-based learning services. We value our cooperation with Cloudfresh and can now reach new heights with cutting-edge technologies and the utmost care and support from Cloudfresh IT experts. The Skvyra Academic Lyceum of IT "Perspective" has been cooperating with the Cloudfresh team for over five years. They are our reliable friends and partners.

We wanted to enhance our customer support. Therefore, we started cooperating with Cloudfresh, Zendesk Premier, and Implementation Partner. They consulted us with the relevant solutions, so for now, we use almost all of Zendesk's products - Chat, Guide, Explore, Support, etc. We got a special offer and highly customizable solutions. Cloudfresh tech experts provided us with the advanced account setup: triggers, users, automation rules, groups, custom fields, etc. From now on, all the operators of the forest lines of our shop centers can effectively solve the request or transfer it to the operator of the second line of support. The team also helped connect all the necessary channels to the system, making our customer support more convenient and conversational. Thanks to our cooperation, Cloudfresh also helped educate administrators on a deeper understanding of Zendesk solutions. Now we can solve any requests quickly and productively without attracting a lot of additional resources.

Cloudfresh helps us a lot with Google Workspace and Google Cloud Platforms. If necessary, we can always count on the help of a manager or an engineer.

Our primary challenge was to find tools that would guarantee more power provided by virtual machines for streaming on different digital content platforms. Before partnering with Cloudfresh, the company used 600 servers from different providers and had a separate server room. However, workloads and virtual machine requirements far exceeded available resources. After starting cooperating with Cloudfresh, AIR settled on the Google Cloud Platform service and chose the Compute Engine. Google Cloud experts from Cloudfresh briefed the AIR team on the capabilities of GCP and helped select the most optimal tools following the company’s technical requests for flexible and uninterrupted work with virtual machines. The Cloudfresh team also provided consultations and information support to optimize the use of the service. Team collaboration continues. If AIR has any questions about GCP solutions, Cloudfresh specialists offer technical support.

I really liked this service. I have never had this experience before, so it was quite intriguing. There are a lot of pros of Zendesk: you can create a lot of integrations from variety channels. It is fast, easy to understand and really helpful (macros - obviously). You can connect a lot of people with one app, so I really enjoyed it!

We looking for a company which will help us to change our old email system to a new one, helps with all transitions and also will do everything smoothly and without any accidents for our company. We were lucky to find Cloudfresh! Their manager was very lovely, she helps us to understand how the transition will be organized, and describe all processes in detail. Also, we had a lot of problems with email delivery, with host services, and others and they always help us, we can even ask about online meetings and they help to solve everything step by step. Also, we want to emphasize the speed of their answers and help!

The company is a professional. Very quickly and qualitatively give feedback on certain problems. Help in solving all problems that are associated with Google products and other software products.

We have been working with CloudFresh for many years. They have a highly professional team that always strives to be on the client's side, assists with integration tasks, provides consultations, and offers the best solutions. It is a pleasure to work with them on Google services.

Thanks to the team for their professionalism and extensive knowledge of Google services. I also appreciate their help in moving to Google Workspace. From the initial consultation to the final implementation, their dedication and attention to detail was truly remarkable.

We made a migration from one Google workspace to another without losing all access and files of the company's employees CloudFresh helped us with this migration. It was really fast)

Before starting cooperation with Cloudfresh, we already used the Asana work management platform, but at the “set a task, mark a deadline” level. Due to incomplete functionality, many “hanging” tasks appeared, which were pushed aside and forgotten. Also, it was not possible to estimate the workload of individual workers. After analyzing our project work, we decided that Asana is not just a task manager but a more complex product that can offer universal solutions to improve the task management process without complicating work with additional sources. The Cloudfresh team consulted on using Asana and introduced the full functionality and capabilities of the platform. Cloudfresh also provided examples of all possible cases using the task manager to understand better how Asana works. The Cloudfresh team helped integrate Asana into all our core processes and continues to advise on any issue, so, at the moment, cooperation continues.

Due to the inability to solve some problems of our existing project management platform, we began to look for alternative project management options that would cover all the team's requests. There, we met Cloudfresh, who proposed we try the Asana solution. With the transition to work management in Asana and thanks to Cloudfresh support, we are scaling qualitative and quantitatively, building project management. Cloudfresh consulted and helped to choose the best pricing plan for our needs. Also, thanks to the cooperation with partner Asana, we succeed in our resources' optimization. The Cloudfresh experts conducted a product demo, introduced the full functionality, and helped resolve legal issues. We still cooperate with Cloudfresh. The Cloudfresh team actively provides professional support regarding the functionality of Asana at any stage of using the solution when such a need arises from our side.

Our platform needed help with setting up Support center and Help Center (FAQ). Cloudfresh guided us step by step and assisted wthh initial setup and fine tuning all of the details to our specific needs.