CMSMART Overview

$25 - $49/hr
50 - 249
2010
CMSMART is one of the biggest leaders in providing complete e-commerce solutions to SMB businesses all over the world. To become a trusted partner to grow up during customers' process of building & developing their website is our target mission. Various choices for different platforms such as Joomla, Virtuemart, WordPress, Magento, Shopify, or Drupal are available at CMSMART.     

CMSMART is one of the biggest leaders in providing complete e-commerce solutions to SMB businesses all over the world. To become a trusted partner to grow up during customers' process of building & developing their website is our target mission. Various choices for different platforms such as Joomla, Virtuemart, WordPress, Magento, Shopify, or Drupal are available at CMSMART. 

 

 

Key Clients

Mamamatrix UG (haftungsbeschränkt);  Netztech.ch;  Botak Sign Pte Ltd;  

BSOL GmbH – Banner SOLutions – Your PRODUCING line

Mathiew Chung; Bill Fredericks are our trusted and long term partner during the process of their website development 

 

vn
Vietnam
CMSMART
M3M4 Building, 91 Nguyễn Chí Thanh, Thành Công, Ba Đình, Ha noi, Hanoi 10000
0868901261
Focus Area
Service Focus
  • E-commerce Development
  • Web Development
  • Mobile App Development
  • App Designing (UI/UX)
  • Other Services
  • Software Development
  • Web Designing (UI/UX)
  • Advertising
  • Business Services
  • Other
30%
30%
10%
5%
5%
5%
5%
1%
1%
8%
Client Focus
  • Small Business(< $10M)
  • Medium Business($10M - $1B)
  • Large Business(> $1B)
50%
30%
20%
Industries Focus
  • Advertising & Marketing
  • Business Services
  • Financial & Payments
  • Healthcare & Medical
  • Information Technology
20%
20%
20%
20%
20%

CMSMART Reviews

4.7 (29 Reviews)

CMsmart helped me offer true custom products

C
posted on 22/6/21
I had a Magento 1 website with a very limited designer tool for my custom products when I was forced to move over to Magento 2 I found CMSmart and was impressed with the demo site and could see it working for the products I sell. I had no issues with the price they offered in fact it was a pleasant surprise. I was very nervous about moving to Magento 2 as over the years I had built up a good organic ranking in the ID accessories sector in the UK. I opted for the Designer tool, theme, and checkout, and now today I'm pretty much as high as I could be organically and get daily custom orders. Some customers use the designer tool and some simply upload the logo and leave notes. Along the journey, I have raised tickets for various improvements and all had been delivered professionally with a ticket system.

What is it about the company that you appreciate the most?

Price, Fast response to tickets raised. Open to any type of project

What was it about the company that you didn't like which they should do better?

Small conflicts/bug at times that they always fix fast but I suppose is normal in web development

Project Details
E-commerce Development
$0 to $10000
posted on 22/6/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Very poor support and profesionalism

Roastedly
posted on 12/4/21
The plugin is not working the way it is. I have requested for support to communicate the issue instead of using tickets. This is because, there are so many issues and fixes and using a ticket each will cause confusion.

I adhered to their request to log an issue per ticket. I am not sure who is handling what and communication is not available. I start seeing my live website down, deactivating of pugins ( never reinstate as well) ALL without informing.

Is this the way to troubleshoot? Really bad.
Project Details
E-commerce Development
posted on 12/4/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Exceptional team and amazing platform!

Kelly Heffey
posted on 25/1/21
Exceptional communication skills from the team. I outlined my requirements and they provided clear steps and key mile stones of the project.
Selena understood the process flow and the team executed everything in a few hours
I requested a series of developer changes, and they provided solutions to problems I haven't even thought of yet! Highly recommended and will continue to use for all of my projects moving forward.

What is it about the company that you appreciate the most?

Excellent communication skills and turnaround time - second to none.

What was it about the company that you didn't like which they should do better?

Nothing - they have worked around the clock and over extended timings to ensure they have delivered. Very impressed with the team

Project Details
E-commerce Development
$0 to $10000
posted on 25/1/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Great support

Seachange Signage
posted on 23/12/20
We purchased a platform through CMS and so far their support has been great. Our sales rep Gary has been proactive and responsive in his post-sales care and Oscar, our main tech support has been great. We are early in our journey with CMS but so far so good!

What is it about the company that you appreciate the most?

Very responsive and can-do attitude

What was it about the company that you didn't like which they should do better?

Availability of documentation, but they are quick to produce guides if not available

Project Details
E-commerce Development
$0 to $10000
posted on 23/12/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Technical Support and NBDesigner

Ray Barlow
posted on 27/5/21
Thank you to the tech support at CMsmart. I have NBDesigner installed on my ecommerce website and it works very well with lots of functionality. When I run in to a problem, I contact tech support are always there to help me. Support is very quick too, with a ticket system to keep track of things. Thanks for you excellent service guys... keep it up!!
Project Details
Business Services
posted on 27/5/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

best service

Andrey Santos
posted on 24/12/20
I'm really enjoying the CMSMART service, their printing theme has very useful features and everything I need to sell my personalized products. I just have to thank you for not being able to find another topic next to theirs.

What is it about the company that you appreciate the most?

of services

What was it about the company that you didn't like which they should do better?

faster service to other countries like Brazil

Project Details
E-commerce Development
$0 to $10000
posted on 24/12/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Plugin has good features and support is friendly and helpful

R
7 months ago
Confusing pricing model and support can be a bit slow (but we are UK they are Vietnam so its understandable) but plugin is good. There is no help videos or tutorials so learning the plugin was a bit frustrating but support team is friendly and helpful.
Pros :
  • Plugin has many features and is very flexible. Fits seamless in to Woocommerce.
Cons :
  • Help tutorials and documentation for new starters and customers. There is none.
Project Details
E-commerce Development
7 months ago
  • Scheduling & Timeline
  • Value for money
  • Communication
  • Quality of deliverable
  • Customer support
  • Overall ratings
8 User Score
User Recommendation Score

Best customer care and Technical support

deepdowninmybones
posted on 22/6/21
We hired CMSmart to do some customization on our website and we're quiet happy with the results. They've a great Customer care always available, kind and thorough. Also their technical support is very impressive...they're the best.

What is it about the company that you appreciate the most?

They've a great Customer care and are very supportive. Their technical team is highly skilled

Project Details
E-commerce Development
$0 to $10000
posted on 22/6/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Excellent Service

Ravikanth Ks
posted on 29/6/21
I am very happy the way the support team is attending the process. Specially I thank Ms. Andrea for all the work she has done for me

What is it about the company that you appreciate the most?

Price and quality of products are excellent

Project Details
Other Services
$0 to $10000
posted on 29/6/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

CMSMART Clients & Portfolios

Portfolios
Cheney Chang
BOTAK SIGN PTE LTD
Netztech Company