Creative Software

Wint, a Swedish software company, is disrupting the traditional accounting services industry with its automated cloud-based solutions collaborates with Creative Software to drive the design and development of their back-end microservices, web front-end, and mobile apps.

Scaling Innovation and Expertise

Wint partnered with Creative Software to build a software engineering team to work alongside their in-house team in Sweden. The team was tasked with driving the design and development of their back-end microservices, web front-end, and mobile apps.

As a full-service provider, Wint also employs accountants to support customers and ensure they comply with statutory requirements. When Wint needed to expand its accounting team, they again turned to Creative Software. Now, they have a team of accounting professionals working with the Wint team in Sweden to provide bookkeeping, account reconciliations, and customer support services.

Working culture and scalability    

"Creative Software has been an invaluable partner to us, not only in building our software engineering team but also in providing other business-critical skills and expertise to support our overall operation. We view the team at Creative Software as an extension of our Swedish organisation, and they play a key role in contributing to the continued development of our products and services," says Sanja Skiljo, COO of Wint.

Qmatic, a global leader in customer journey and queue management systems partnered with Creative Software to strengthen their mobile development capabilities to accelerate the reengineering of several key applications across Android and iOS platforms to support Qmatic’s product evolution

The Challenge: Modernise Without Compromise

As part of an initiative to modernise their hardware infrastructure, Qmatic evaluated alternatives to their existing real-time display systems, which were proving costly to scale. After assessing various options, they chose to adoptAndroid-based Riko Magic mini-PCs, a decision that supported both performance goals and long-term cost efficiency.

To complement this transition, Qmatic sought external expertise in mobile application development to accelerate the reengineering of several key applications for the Android and iOS platforms. This marked the beginning of the collaboration with Creative Software.

Technology Expertise That Scales with Vision

Creative Software brings expertise across multiple technologies and frameworks, including:

• Mobile: Kotlin (Android), Swift (iOS)
• Front-End: Angular, Vue.js
• Cloud and Backend: C# .NET, Node.js, AWS,Azure
• QA & Automation: Zephyr Scale, Selenium, Robot Framework, TestCafe

Our engineers also contribute significantly to the development of Qmatic’s front-end applications, as well as mobile solutions, and work closely with Qmatic’s internal teams to align with product and release goals.

Impact and Outcomes

• Core Product Enablement: The five main applications are part of every Qmatic package.‍
• Revenue Contribution: These applications significantly contribute to Qmatic’s global revenue.‍
• Team Growth: The team has expanded from one developer to nine specialists.
• Operational Efficiency: The transition to Riko Magic, backed by Creative Software, led to significant savings.
• Certified Quality Assurance: Structured QA frameworks helped secure ISO 9001 and ISO 27001 certification.

Creative Software continues to support Qmatic’s product and innovation roadmap through proactive development, reliable QA, and collaborative knowledge sharing. The partnership reflects a shared commitment to delivering high-quality, user-focused solutions at scale.

 VT Industries, collaborated with Creative Software to ensure a seamless and efficient upgrade from IFS App10 to IFS Cloud. The partnership enabled VT Industries to transform its ERP systems, achieving exceptional operational efficiency and system reliability.

Challenges Faced

VT Industries faed a significant challenge with the lengthy lead times required for customisations from IFS. Although the company aspired to support the ERP system internally, it lacked the requisite expertise to do so effectively.

Additionally, VT Industries had embarked on numerous projects that exceeded its in-house capacity, placing further strain on available resources.

To overcome these obstacles, the organisation adopted an extended team model. This enabled them to bring in expert IFS technical consultants support project planning and execution, which proved essential in managing their ambitious 2 to 3 year roadmap.

Technical expertise and solutions:

Creative Software’s in-depth IFS knowledge assists VT Industries with the following services:

• IFS Cloud Upgrade: Enhancing custom code and configurations to align with IFS Cloud standards, while uplifting reports to ensure functionality and compatibility within the upgraded system.

• IFS Developments & Integrations: Customising IFS Objects, implementing IFS Customisations, and developing IFS Reports using Report Designer and Crystal Reports. Additionally, integrating IFS with external applications via IFS Connect or REST connections, in line with the latest IFS architecture.

• IFS Customisations & Reports: Designing and modifying custom objects and functionalities to meet specific business needs, as well as developing detailed, customised reports using IFS Report Designer and Crystal Reports.

• Performance Management: Regular monitoring and optimisation of system performance to ensure reliability and operational efficiency.

• Problem Management: Proactively identifying and addressing potential issues to minimise disruptions.

• Incident Management: Swiftly resolving incidents to maintain business continuity.

• Security Management: Implementing robust security measures and best practices to safeguard system data and control access.

Collaboration Highlights

• Ongoing upgrade from IFS Applications 10 to IFS Cloud that is approaching its final stages.

• Seamless updates and improved performance through alignment of custom code with IFS standards and report updates.

• Streamlined workflows and enhanced data flow via custom solutions and external integrations.

• Increased productivity and detailed insights through tailored objects and reports.

• Improved system reliability, minimised disruptions, and enhanced data protection through proactive monitoring, incident response, and security management.

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Adventure Hub™ is a SaaS travel platform designed to revolutionise the global adventure travel industry. The platform integrates multiple underlying travel booking systems into a single solution, enabling travellers to search, book, and pay for an entire itinerary with just one transaction through booknordics.com

Challenges Faced:

Adventure Group AS encountered significant challenges during the development of the Adventure Hub™. The project commenced without access to the previous team’s knowledge or documentation, making it challenging to comprehend the existing structure and requirements.

In addition, the team faced tight deadlines to launch the platform while operating with limited resources. Reducing the high costs associated with Azure hosting also became a critical priority, increasing the pressure to optimise resources and ensure efficient performance.

Technical expertise and solutions:

Creative Software’s dedicated development team assists Adventure Group AS with:

• Designing and implementing core features for the Adventure Hub™ platform.
• Managing DevOps, hosting, and infrastructure to ensure smooth operations.
• Guaranteeing the scalability, performance, and security of the product.
• Delivering continuous technical support and system maintenance.
• Integrating various service providers into the platform.
• Connecting and streamlining multiple distribution channels.

Collaboration Highlights

The implementation of the solutions had a transformative impact on Adventure Group AS business. The go-live represented a significant milestone, resulting in:

• A notable increase in sales, which enhanced financial stability and enabled reinvestment.
• An upgraded platform that opened new sales channels, broadened their reach, and attracted a larger customer base.
• New opportunities for expansion, positioning the Adventure Hub™ platform for further market development, strategic partnerships, and innovative offerings.

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Oneflow a leading SaaS digital contract automation provider headquartered in Sweden and serving customers globally collaborates with Creative Software to develop and maintain their Integration platform.

Digital enablement through integrations

Oneflow sees immense growth opportunities for its contract automation solution, particularly when integrated with third-party applications that require contract management functionality within their own context. With this approach, Oneflow can provide a comprehensive solution for managing contracts across many different business environments, such as procurement, sales, and human resources.

Creative Software is responsible for developing and maintaining Oneflow's entire integration platform, creating flexible and configurable integration channels to connect with multiple external systems. We have also developed integrations for leading CRM systems such as SuperOffice, HubSpot, Pipedrive, Zapier, and collaboration tools such as Google Workspace, Teamtailor, and Office 365.

Building and scaling the team

An initial team of four developers has grown significantly and is now an integral part of Oneflow's in-house tech team.

Asked about the team’s performance, Karl Moodh, CTO of Oneflow, stated, "We chose Creative Software based on their great references, and from the very beginning, I knew we had made the right decision. I am very pleased with how swiftly they assembled a competent team for us. They took immediate ownership of the work assigned and now independently develop and maintain our integration platform while implementing the vast majority of our integrations. We anticipate continued strong growth ahead, and with our partnership with Creative Software, I am confident we will have the technical expertise and resources needed to meet our ambitious targets."

NetOnNet, a leading Swedish e-commerce retailer specialising in consumer electronics, collaborates with Creative Software to enhance the efficiency and functionality of their IFS Applications installation.

NetOnNet partnered with Creative Software for support with IFS applications. Subsequently, Creative Software onboarded a team of expert IFS technical consultants, who have been assimilated effortlessly into NetOnNet's internal team, contributing as a vital component of the organisation. 

Collaborative Approach: 

The Creative Software team contributes to:

• Implementing new business requirements, 

• Supporting and resolving user issues, 

• Refining the user experience, 

• Improving performance and application efficiency, 

• Managing monthly releases. 

Creative Software adheres to NetOnNet's SAFE agile practices, collaborating with various internal teams such as e-commerce development, app development, infrastructure, and help desk.

Technical Expertise and Solutions

Creative Software’s in-depth IFS knowledge assists NetOnNet with: 

• Customisations and Integrations:  Implementing new customizations, configurations, and third-party integrations, enhancing system performance. 

• IFS Upgrade Project: Successfully upgraded NetOnNet's IFS applications to version 10, including testing, cutover and post-go-live support. 

• Efficient Maintenance: Utilizing standard core functionalities, applying core patches and updates, and minimizing customizations for efficient code maintenance.

• Oracle Database Management: Introduced an Oracle Database Administrator role to optimize database performance and resolve issues proactively.

Collaboration Highlights 

• Successful upgrade of NetOnNet's IFS Applications installation to a newer version.

• Enhanced user experience and streamlined agile practices.

• Continuous improvements based on NetOnNet’s ongoing business requirements.

• Ongoing company merger project to scale the IFS implementation. 

DIPS AS is Norway's leading provider of E-healthcare solutions for hospitals, The success of an initial collaboration to develop the first mobile applications led to DIPS establishing additional teams to work on other areas of their product.

Delivering Scalable Healthcare Solutions: DIPS Arena™, B2B Integrations, and Open EHR Support

In 2017, DIPS partnered with Creative Software to develop the first mobile applications for their healthcare solutions. The success of this collaboration led to DIPS establishing additional teams to work on other areas of their product. Currently, DIPS has eight teams at Creative Software working closely with DIPS teams in Norway.

Our work for DIPS includes designing, developing, maintaining, and supporting components of the third-generation Journal System - DIPS Arena™. In addition, we provide B2B integration solutions using HL7 FHIR® to enable seamless data sharing across multiple hospital systems. We also support an Open EHR forms designer for data entry and consumption by DIPS' partners and customer hospitals. To deliver our services, we use technologies such as .NET full stack, MAUI, Angular, Oracle, Microsoft Blazor, and Kubernetes.

Adapting to a Changing E-health Landscape

According to Krister Jom Skoglund, Director of Development at DIPS, "The Norwegian healthcare system is digitised with citizens having an Electronic Health Record(EHR). The e-health landscape is evolving quickly, and it is important for us to partner with an agile software development company that can adapt to the industry's ever-changing demands. With that in mind, we are fortunate to have chosen to work with Creative Software. From the very start, they have been a great asset to us, contributing significantly to our efforts to keep innovating and deliver Norway’s leading e-health solution."

CtrlPrint, Europe’s leading collaboration platform for corporate reporting, partnered with Creative Software to extend their engineering capacity and support the ongoing development of their product alongside the core team based in Stockholm.

Technical Expertise and Solutions:

Creative Software’s engineering team supports CtrlPrint across several key areas:

• Frontend and Backend Development: The team builds robust solutions using React JS for the frontend and Golang for the backend, delivering a seamless and reliable platform experience.

• Software Test Automation: Early-stage automation improving code quality and reliability, with further expansion planned

• Integrations: Collaboratively developed to ensure corporate reports comply with regulatory standards in Europe and the UK.

Collaboration Highlights

• The team built a data integration feature that connects spreadsheet files with design software, improving workflow for users and earning solid feedback from existing customers.

• This integration has also caught the eye of new clients, showcasing better efficiency and reinforcing CtrlPrint’s edge in the market.

• The partnership opens doors for expansion, setting CtrlPrint up for new partnerships, innovative features, and broader market reach.

• Ongoing work includes rolling out new functionalities for the reporting platform.

• The team keeps the system compatible by upgrading software libraries to match framework updates.

• Specialised units of backend and frontend engineers collaborate closely with their Swedish counterparts, ensuring a tight-knit operation.

By partnering with Creative Software, CtrlPrint continues to scale its platform effectively, meeting customer needs and staying ahead in the corporate reporting space.