Overview

About Cyntexa Labs

Cyntexa is a leading IT consulting company that helps businesses leverage the power of cloud computing and digital transformation. With offices in India, USA, UK, Canada, UAE, and Australia, we serve clients across various industries and regions. Our team of over 400+ certified professionals has extensive experience in delivering solutions using Salesforce, ServiceNow, Nintex, Google Cloud, Amazon Web Services, and Microsoft Azure. Whether you need to implement, customize, integrate, or optimize your cloud platforms, we have the right expertise and resources to help you achieve your goals.

We also provide staff augmentation services to help you scale up your IT team with the best talent available. We carefully assess your requirements and match you with the most suitable experts who work as an extension of your team. We handle all the administrative and operational aspects of staff augmentation, such as payroll, taxes, benefits, and compliance. You only pay for the hours worked, with no hidden fees or long-term contracts. You have full visibility and control over your augmented team and your budget. With Cyntexa, you can trust us to deliver high-quality IT solutions that meet your expectations and needs

What clients say

Review Analytics of Cyntexa Labs

Every review is verified through Goodfirms before it's published.

5.05 Verified Reviews
Quality5.0
Schedule & Timing5.0
Communication5.0
Overall5.0
Review Summary
Summarized from 5 verified reviews · Updated August 2026
Cyntexa Labs is noted for strong responsiveness and availability, with clients highlighting their willingness to provide support at flexible hours. The company is recognized for technical expertise in Salesforce integration and field service work, coupled with honest advice on implementation approaches. Clients appreciate their integrity and flexibility in adapting to project needs, with satisfaction consistently mentioned across engagements.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Cyntexa Labs
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What reviewers mention most

Greg Wood
Greg WoodVerified Review
Posted on Jun 8, 2021

Salesforce integration with Mitingu

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Cloud Computing Services

Cytexa are reliable, flexible and good fun to deal with. They keep you in the picture at all stages and stick to their time and cost commitments. We've worked with other Salesforce development businesses, but Cyntexa are the best by far.

Rebeka AvendanoVerified Review
Posted on May 27, 2021

Review on Cyntexta for Field Service Work

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Implementation Services

The Upwork team helped us build custom flows from Field Service into SFDC to help us achieve actions that the Field Service app does not currently support. The team communicated frequently throughout the process and had demos readily available at every step of the process. They were able to help us take huge steps towards our goals for our Field Service project and were knowledgeable in all aspects of what was achievable regarding our goals.

SahilVerified Review
Posted on May 3, 2021

Cyntexa delivers satisfaction to its clients

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Implementation Services

The company has developed a strong team and robust infrastructure to serve its clients. Cyntexa uses best industry practices and tools to track the objectives and progress of the project. The team doesn't shy away from going the extra mile to make their clients happy.

Jon Wagner
Jon WagnerVerified Review
Posted on Jan 28, 2020

VerifyTX for Salesforce

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Cloud Computing Services

Our customers came to us wanting VerifyTX to integrate with their Salesforce. Instead of doing custom integrations for each customer, we decided to build an app on the Salesforce app exchange, and hired Cyntexa to do the work. I mostly interfaced with Vaibhav Vyas, Business Development Manager for Cyntexa. Sometimes I would speak with Sonyia (developer). Vaibhav is great. Very hard worker, excellent communication, and typically turns builds around quickly. We typically have the scope of the projects documented with explainer videos, and Cyntexa does a great job building exact what we need. What did you find most impressive about this company? Vaibhav's communication and the quality of the development work.

Devin Bostick
Devin Bostick, Commercial Insurance Advisor at CoverWalletVerified Review
Posted on Oct 7, 2019

Very nice company to work with on salesforce

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Cloud Computing Services

Plugged right into slack and helped us get a lot done in a focused, budgeted enviroment.

Focus

Service Focus of Cyntexa Labs

How the team's effort is distributed across services.

50%25%25%

Industries Focus

40%30%10%10%5%

Client Focus

Small Business100%
Selected Work

Client Portfolio of Cyntexa Labs

Where their work concentrates - by industry, budget, and timeline.

Clients: 13

PixelyAccolendAbstrakt MarketingM4B Ltdp2k LabsSequel BI SolutionsLondon Design WorksFunnelGuageMetricStreamDGS IFATrinity SystemsThe Khronos GroupCIS Global

Executive Interview

Executive Interview of Cyntexa Labs

Shrey Sharma
Shrey Sharma
CEO & Co-Founder
Visit Profile

Kindly share your feedback on how Goodfirms has been doing so far in increasing your visibility among potential clients.

Goodfirms is an exceptional platform where businesses find like-minded B2B providers across domains. Our listing on the platform has helped us gain more reach to potential clients. We aim to further improve our business listing to reach out to the maximum target audience.

Please introduce your company and give a brief about your role within the organization.

Cyntexa is a leading Salesforce Consulting Partner in the United States, Singapore, Australia, UAE, India, and the UK focusing on providing high-quality scalable solutions to complex business challenges.

We provide Salesforce Consulting, Development, Integration, and Implementation services which are second to none. We focus on providing the best possible solution in the least possible time that acts as a catalyst for the digital transformation of an organization.

We leverage the native capabilities of Salesforce products rather than creating custom solutions using the Salesforce Platform.

Being the CEO and co-founder of Cyntexa, I look after the corporate decisions and ensure that we are continuously climbing that graph of growth by ensuring total customer satisfaction. I believe that the team is the strongest asset we have and I ensure that no stone is left unturned in empowering them and providing them with the right resources and tools.

What is the story behind starting this company?

We started Cyntexa with a vision to disrupt the way Salesforce services were delivered to the companies. We believe in providing real value to a business with top-notch solutions on the Salesforce platform to provide them a competitive edge in the market. With the help of Cyntexa, we are revolutionizing the existing ecosystem of developers and striving hard to bring empathy and compassion back for the end-user by providing our customers personalized and amazing Salesforce solutions so that their businesses can stay ahead of their competitors.

What are your company’s business model– in-house team or third party vendors/ outsourcing?

We have our in-house team of 100+ certified Salesforce professionals which includes developers, architects, consultants, administrators, and MVPs. We do not outsource any of our projects. We work on a very comprehensive project methodology and have got enough experience and technical skills required for delivering the right solution to the businesses.

How does your company differentiate itself from the competition?

Not only do we focus on delivering top-notch innovative Salesforce solutions and unrivaled support to our clients to give them a competitive advantage, but we also focus on bringing back the long lost end user’s empathy. These days technological advancements have led the business services to be more operational and transactional, but we at Cyntexa believe in building long-term value-based relationships.

What industries do you generally cater to?

Being one of the top Salesforce Consultants, our team has evolved from serving select industries to now catering to almost all of them. Our expertise in different Salesforce platforms and our dedication towards our work have led us to solve even the most complex business problems across industries. We provided value-based solutions to following verticals recently: 
-    Healthcare
-    Education 
-    Insurance 
-    E-Commerce 
-    Retail
-    IT
-    FinTech
-    Digital Services

Please share some of the services that you offer for which clients approach you the most for?

Cyntexa is a core Salesforce Development and Consulting Company and we provide solutions for Salesforce Implementation, Consulting, Development, Integration and AppExchange App Development Services. We help businesses to get the most out of their Salesforce orgs by implementing it in the best possible way. We have got experience of working with almost all of the Salesforce products. Some of the Salesforce clouds in which we specialize are:
➔    Salesforce Marketing Cloud
➔    Salesforce Commerce Cloud
➔    Salesforce Sales Cloud
➔    Salesforce Service Cloud
➔    Salesforce Health Cloud
➔    Salesforce Non-Profit Cloud

What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?

Our CSAT score is 9.75 and we have got 4.75 ratings on Salesforce AppExchange. Our clients are our utmost priority and we provide them an amazing customer experience by ensuring to deliver the right expertise required for taking their business to new heights.

What kind of support system do you offer to your clients for catering to their queries and issues?

To build long term value-based relationships, we leave no stone unturned and provide the best of the support services to our clients. When we say we take strides to bring the lost end-users empathy back, we mean it. Take a look at how we do it:
-    Top-Notch Talent: We provide self-motivated and amazing professionals who know how to provide the right expertise to you and your business. 
-    Free Expert Assistance: You not only hire a developer or a group of top professionals, you hire the complete and united team. Our internal systems enable our Salesforce experts to collaborate and solve complex problems to provide you with the best possible solutions in the less possible time. 
-    24/7 Support: Our dedication and values act as a catalyst to cater to your queries as soon as possible, with our team being ever-present to solve your problems.
-    NDA and IP Protected: We are open to signing an NDA and Contract to ensure that all of your data and identity remain confidential and undisclosed.

What kind of payment structure do you follow to bill your clients?

We work on three on-demand working models to provide value and effective services to our customers. Whether you are looking for extending your team or are interested in leveraging your custom requirements to a team of certified professionals, Cyntexa has got all the expertise that you need.

Fixed Price Model - Works best for immediately starting to work on a project and deliver the working software in fixed time and at a fixed cost without any technical jargon.

Hire a Salesforce Professional - With this model, you can select the best individual from our talented pool of experienced Salesforce developers, consultants, architects, and administrators to work dedicatedly with you on your projects. We offer 3 hiring models to help you select the right fit for your requirements: Full Time, Part Time, Hourly.

Dedicated Team Model - It is designed to work best for the constantly changing and evolving requirements of the businesses. Our Salesforce experts work with you and take your inputs and considerations at each stage of the project.

Where we are

Locations (1)

Offices where Cyntexa Labs operates.

Headquarter
United States

United States

584 Castro St #2120
San Francisco, California 94114
+1 628 262 4010