Dalerio Consulting

Empowering business and individuals since 2019

5.0 4 Reviews
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Dalerio Consulting is an international Business Process Outsourcing (BPO) company with over 5 years of service. We are based in Europe, with a worldwide client base throughout various industries such as sales, e-commerce, gaming, gambling, construction/handyman, hospitality, education, business services, finance, medical, translations, etc.

We can cover your needs in multilingual 24/7 Customer Support, Sales, Call Center, Virtual Assistance, BackOffice Management, General Staff Leasing, and more.

Feel free to schedule a meeting with our team through our Calendly: https://calendly.com/dalerio-daniel/30min

Certifications

ISO 9001:2015
ISO 27001
Great Place To Work
< $25/hr
10 - 49
2019
Locations
Albania
Ramazan Jella st., Durres, Durres 2001
+355675251360

Focus Areas

Service Focus

20%
10%
10%
10%
10%
10%
10%
10%
10%
  • BPO Services
  • Mobile App Development
  • Web Development
  • Web Designing (UI/UX)
  • Maintenance & Support

Client Focus

70%
20%
10%
  • Small Business
  • Medium Business
  • Large Business

Industry Focus

10%
10%
10%
10%
10%
10%
10%
10%
10%
10%
  • Advertising & Marketing
  • Automotive
  • Art, Entertainment & Music

Dalerio Consulting Clients & Portfolios

Digital Marketing for Non Profit Organization
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Digital Marketing for Non Profit Organization
  • Digital Marketing for Non Profit Organization screenshot 1
$10001 to $50000
100 weeks
NGOs

or a Youth Non-Profit Organizatoin we have done:

  • Outreach to potential donors
  • Digital Marketing
  • Web & Graphic Design
  • Banner and Stickers Printing
  • Business Advisory services
Marketing Services for Italian Medical University
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Marketing Services for Italian Medical University
  • Marketing Services for Italian Medical University screenshot 1
$10001 to $50000
52 weeks
Education

For an Italian Medical University we have provided:

  • Website Maintenance and Optimization
  • Local and International SEO
  • Content Creation and Content Marketing
  • Market Research
  • Graphic Design
24/7 Live Chat Support for Australian Gaming Site
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24/7 Live Chat Support for Australian Gaming Site
  • 24/7 Live Chat Support for Australian Gaming Site screenshot 1
$50001 to $100000
100 weeks
Gambling

For the Australian Gaming Site we have provided:

  • 24/7 Live Chat Support Services
  • E-mail Support Services
  • Backoffice Administration Services
  • Client Management and Retention
  • Independent site management
Telemarketing Services for US Loan Processor
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Telemarketing Services for US Loan Processor
  • Telemarketing Services for US Loan Processor screenshot 1
$50001 to $100000
100 weeks
Financial & Payments

For the US-Based Loan Processing Company we have provided:

  • Telemarketing Services towards potential clients
  • Lead Generation Services for sourcing contacts
  • Customer Support (e-mail, phone and live chat)
BPO Services for White Label Software Company
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BPO Services for White Label Software Company
  • BPO Services for White Label Software Company screenshot 1
$100001 to $500000
100 weeks
Information Technology

For a White Label Software Company we have provided various services including:

  • Website Design and Optimization
  • Call Center Services
  • Customer Support Services
  • Business Development
  • Graphic Design
  • Content Writing
24/7 Live Chat Support for Online Casino Startup
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24/7 Live Chat Support for Online Casino Startup
  • 24/7 Live Chat Support for Online Casino Startup screenshot 1
$50001 to $100000
100 weeks
Gambling

For the Online Casino Startup we have provided:

  • 24/7 Live chat support
  • 24/7 E-mail Support
  • KYC & AML Verification
  • Administrative Services
  • Customer Retention Services
  • Conversion Consulting Services
Digital Marketing Services for Media Agency
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Digital Marketing Services for Media Agency
  • Digital Marketing Services for Media Agency screenshot 1
$10001 to $50000
100 weeks
Media

For the Albanian based online media company we have completed:

  • Web Maintenance and Support
  • Local and International SEO
  • Social Media Optimization
  • Paid Ads Management
  • Administrative Services
Web Design/Marketing for Air Conditioning Company
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Web Design/Marketing for Air Conditioning Company
  • Web Design/Marketing for Air Conditioning Company screenshot 1
$0 to $10000
52 weeks
Industrial

For the Air Conditioning Company based in Albania we have completed:

  • Web Design through Wordpress
  • Local and International SEO for the site
  • Social Media Marketing
  • Paid Ads Management
Business Development for Swiss Translation Agency
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Business Development for Swiss Translation Agency
  • Business Development for Swiss Translation Agency screenshot 1
$50001 to $100000
100 weeks
Business Services

The project included business development services, through call and message services spanning multiple channels.

It has been a very successful project bringing multiple new clients to the agency.

Dalerio Consulting Reviews

5.0 4 Reviews
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Aldo Bardulla

Excellent

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed
Financial & Payments

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Review Summary

Dalerio consulting has been a great service provider, always on time, very convenient and easy to collaborate. The job was always done in the time and efficiency was always high.

What was the project name that you have worked with Dalerio Consulting?

Outsorcing calls

What service was provided as part of the project?

Digital Marketing

What is it about the company that you appreciate the most?

Effective and collaborative

What was it about the company that you didn't like which they should do better?

Everything was okay

Not only the most competitive but also the best people to work with

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed
Gambling

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Review Summary

Dalerio Consulting has been overdelivering constantly, the amount of dedication, organizational prolific and learn eager agents and founders as well is outstanding!
All in all, I still recommend their services to industry peers with a good conscience.

What was the project name that you have worked with Dalerio Consulting?

SpotGaming Ltd

What service was provided as part of the project?

Business Services

Describe your project in brief

They took care of the implementation of live chat, briefing, and a Trello project with specific information about our company. Very impressive and well-thought-out. The workflow is very effective. We are in constant contact regarding the project. Direct contact with the agents is given in case of questions or information flow. The amount of dedication, the willingness to learn and reciprocate. The personal improvement of their agents, which we can see day by day. The organization of work plans and feedback openness.

What is it about the company that you appreciate the most?

Direct communication, openness, learning eager agents and the "no bullshit" policy in meetings!

What was it about the company that you didn't like which they should do better?

I liked everything

Admirim Dafku

Web Design & Outreach Marketing for Nonprofit Organization

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Business Services

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Review Summary

We have worked on various projects with Dalerio Consulting. They are very professional and have helped us with our needs for Web Design, Marketing, Outreach, Support, etc.

What service was provided as part of the project?

Digital Marketing, Business Services, BPO Services

Describe your project in brief

We have worked on various projects with Dalerio Consulting. They are very professional and have helped us with our needs for Web Design, Marketing, Outreach, Support, etc.

What is it about the company that you appreciate the most?

The team at Dalerio Consulting was very professional and prepared, and they didn't need a lot of communication or oversight co complete the project successfully.

What was it about the company that you didn't like which they should do better?

We are very happy with the experience and wouldn't change a thing

Armela Dafku

Online Marketing Campaign For Law Firm

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed
Advertising & Marketing

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Review Summary

We are very happy with the services provided and the results. The online marketing campaign has brought very good results and clients, and we will keep working together in the future.

What was the project name that you have worked with Dalerio Consulting?

Online Marketing Campaign for Law Firm

What service was provided as part of the project?

Digital Marketing, Business Services, BPO Services

What is it about the company that you appreciate the most?

We mostly like their clear structure and all-time availability

What was it about the company that you didn't like which they should do better?

Everything was perfect!