Dark Bears

Client Satisfaction Is Our Primary Goal!

4.5 3 Reviews
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We at Dark Bears possess the best skills and culture to get your business long-term commercial benefits. We love what we do and apps we build are economical, efficient, scalable, durable, and allow businesses to connect to their customers more efficiently. DARK BEARS is a company founded by a team of highly qualified professionals, specialized in delivering original and creative services. 

For more than ten years since our inception, we have been delivering outstanding results in software development to all of our clients around the world.

We have a verifiable history of working with clients in USA, UK, Germany, South Africa, Australia and India. We will be very happy to provide you with these references on demand.

For anyone who needs web application design and development, whether it is just starting a new website, or hoping to improve their existing site, or building a large scale online application, WE ARE THE RIGHT CHOICE! for We have developed a system that allows us to understand our client's needs and share the real-time status of a project with them, which help us deliver a high-quality solution in claimed time.

CLIENT SATISFACTION is our prime goal.

Our TOP qualities are:

* Competitive prices
* Concrete Deadlines
* Great Results
* High Integrity

Certifications

ISO 9001:2015
< $25/hr
50 - 249
2009
Locations
India
Plot No. 21 A, Lions Lane West, Panchyawala, Jaipur, Rajasthan 302034
+91- 9649257257
United States
16192, Coastal Hwy., Lewes, Delaware 19958
+1-302-601-7200

Focus Areas

Service Focus

25%
25%
25%
25%
  • Mobile App Development
  • Web Development
  • Software Development
  • E-commerce Development

Client Focus

40%
35%
25%
  • Large Business
  • Medium Business
  • Small Business

Industry Focus

25%
20%
20%
15%
10%
10%
  • Business Services
  • Information Technology
  • Productivity

Dark Bears Executive Interview

Vinod Jhajharia
Vinod Jhajharia
Founder & CEO
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Please introduce your company and give a brief about your role within the organization.
Hello I am Vinod from Dark Bears and I am heading the sales & marketing departments at Dark Bears.

We help Startups and SMEs around the globe to build custom software as per their business needs and hence minimizing manual dependence on their business functions. The software we build is feature complete, scalable, and secure.

We offer end-to-end software development solutions and skilled engineers for contract hire. Our areas of expertise are web and mobile development, advanced computing, IoT, Blockchain, and System and Network programming.
What is the story behind starting this company?
We started Dark Bears with a vision to provide reliable software at affordable prices. Any new software can change the way a business performs its operations and can produce exceptionally great results. BUT building reliable software costs a lot of money and time investment. We at Dark Bears took up this challenge and currently delivering software at 1/3rd the cost of development rates in any developed nation.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We have a team of over 50 employees and 100% of our staff is in-house.
How does your company differentiate itself from the competition?
Our key differentiator is that we have processes that allow us to deliver software with enterprise-level quality and at the same time our India office location allows us to provide this quality service at very reasonable rates.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We are not bound to any particular industries as such. We have served customers from various industries like aerospace, healthcare, travel & hospitality, manufacturing, catering, and education to name a few.

Since the software is something that needs development time and then maintenance and enhancements, over 60% of our customers are repetitive.
Please share some of the services that you offer for which clients approach you the most for?
Some of the top services for which our customers approach us are:
  • Custom software development for any business operations.
  • New mobile app idea.
  • IoT software development.
  • Blockchain software development.
  • Systems programming.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Our customer satisfaction rate is 100% and we give the credit to our competent team, agile development practices, and full transparency with our customers, where they get weekly demos of the software.

To ensure successful project delivery, the first step is the MOST important step, where our team of business analysts works with the customer for 2-6 weeks to understand and define the scope of work in a manner that is clear to the development team.
What kind of support system do you offer to your clients for catering to their queries and issues?
We provide a free 1-3 months of support to our customers post a successful delivery. The free support duration is according to the project size. We provide this support to ensure that the software works in the desired manner and can handle any possible real-life business scenarios.

We have a support desk where a ticket can be raised by sending an email to our support email ID. Our support team responds within 1 business day and provides the possible solutions to the reported issue.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We do charge an upfront amount to start the project, there the billing is done on monthly basis based on the actual time spent on the project. Since we do weekly calls and send weekly timesheets to our clients, the whole process is very transparent and works as a win-win for both parties.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We do not have any minimum budget requirement as such, but in the last 3 years, the smallest project we have done is worth $6000.
What is the price range (min and max) of the projects that you catered to in 2021?
Minimum $15,000
Maximum $ 330,000
Where do you see your company in the next 10 years?
In terms of processes, I can foresee we will have developed processes that will beat the quality of any of the top software development houses in the world.

In terms of customer satisfaction, we would like to stay at 100% customer satisfaction.

As far as employee satisfaction, we will continue to be one of the best workplaces to work at.

In terms of growth, I can foresee we will have a team of over 500 employees and would be catering to more than 100 customers every year.

Dark Bears Clients & Portfolios

Motomate Car Wash App with Ecommerce
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Motomate Car Wash App with Ecommerce
  • Motomate Car Wash App with Ecommerce screenshot 1
$50001 to $100000
5 weeks
Business Services

This app let users order car wash using smartphone. Customers can buy subscriptions, order products, track status of car wash right from this mobile app. The app is available for both Andorid and iPhone. 

All the products on this app were developed over a period of more than two years with one of the world’s leading chemists, Eco Green Auto Clean has developed its own 100% plant-derived premium car care products in Amsterdam and The Netherlands.

Digital Town Social Sharing App
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Digital Town Social Sharing App
  • Digital Town Social Sharing App screenshot 1
  • Digital Town Social Sharing App screenshot 2
$50001 to $100000
4 weeks
Other Industries

Digital Town is ll time city guide app for everyone, no matter if person is a resident or at whichever place.
• Get to know what’s where in own city or a new city visited.
• Make new friends in new city.
• Get the notifications about the latest deals, offers and discount available in the city.
• The App is free to use.
• User may order food and book tables too.

The app also has POS version for business owners and separate one for staff to manage app data and functions.

Gimme5 Social App
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Gimme5 Social App
  • Gimme5 Social App screenshot 1
$10001 to $50000
5 weeks
Information Technology

Gimme5 has worked diligently to create a product that will provide you an exciting insight from your network of followers! We feel each feature is of great value and can be used on a daily or weekly basis. As you explore the app, don’t hesitate to give us feedback about what you like or what can be improved at www.getgimme5.com
Key Features:

  • POST: Post about your “favorites” whether its a restaurant or dessert place.
  • SEARCH N FIND: The search tab gives you results based on your location.
  • BUCKET LIST: Bucket List icon will put that place or thing into your Bucket List for you to come back to it.
  • PROMOS: Simply hit the promo button to find an exclusive offer that you can save and use when going to that location.
  • SHARE: Share your posts to Facebook to let others find those “hole in the wall” places that only you know about!
  • FOLLOW: Find what friends have the Gimme5 app by using the “add Facebook friend” feature. Simply invite those that don’t!

Dark Bears Reviews

4.5 3 Reviews
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  • Mobile App Development
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Julian Goduci

Mobile app development

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000

Review Summary

Over all a good experience. Did not finish on schedule.

What service was provided as part of the project?

Mobile App Development, Web Development

What is it about the company that you appreciate the most?

Easy to work with. Very flexible.

What was it about the company that you didn't like which they should do better?

Delivery time.

Mauricio Rodriguez

Honest review

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000

Review Summary

My honest review for Dark Bear Web Solutions. I've worked with this company for going on 3 years in August, they have been fantastic to do business with. Easy to communicate with, easy to get a hold of (very important in business.) price is very reasonable and they work in a timely manner. I would highly recommend Dark Bear Web Solutions to anyone, and I do look forward to working with them in future projects.


What service was provided as part of the project?

Mobile App Development

What is it about the company that you appreciate the most?

Their strength would be the pace the work, and the quality and experience the development team has. The price of app development and website design is excellent.

What was it about the company that you didn't like which they should do better?

Only weakness is, hard to find on the internet. I wish I would have found them sooner.

Stefan Heurterre

Reliable development partner.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
In Progress

Review Summary

We have been working together for 5 years now and we have built more than 20 projects together. The job will be done in the best way they can do.


What was the project name that you have worked with Dark Bears?

Reliable developer partner

What service was provided as part of the project?

Mobile App Development, Web Development, Software Development

What is it about the company that you appreciate the most?

Communication with project managers is excellent.

What was it about the company that you didn't like which they should do better?

To be handling big projects with the highest quality requirements in short time.