Julian Goduci, President/CEO at EnviroMerica, Inc.Verified Review
Posted on May 18, 2017
“Mobile app development”
Over all a good experience. Did not finish on schedule.
Dark Bears
Client Satisfaction Is Our Primary Goal!
Certifications
Overview
About Dark Bears
We at Dark Bears possess the best skills and culture to get your business long-term commercial benefits. We love what we do and apps we build are economical, efficient, scalable, durable, and allow businesses to connect to their customers more efficiently. DARK BEARS is a company founded by a team of highly qualified professionals, specialized in delivering original and creative services.
For more than ten years since our inception, we have been delivering outstanding results in software development to all of our clients around the world.
We have a verifiable history of working with clients in USA, UK, Germany, South Africa, Australia and India. We will be very happy to provide you with these references on demand.
For anyone who needs web application design and development, whether it is just starting a new website, or hoping to improve their existing site, or building a large scale online application, WE ARE THE RIGHT CHOICE! for We have developed a system that allows us to understand our client's needs and share the real-time status of a project with them, which help us deliver a high-quality solution in claimed time.
CLIENT SATISFACTION is our prime goal.
Our TOP qualities are:
* Competitive prices
* Concrete Deadlines
* Great Results
* High Integrity
Featured Companies
What clients say
Review Analytics of Dark Bears
Every review is verified through Goodfirms before it's published.
Review Summary
Dark Bears is noted for reliable project management and strong communication with clients. The development team demonstrates solid technical experience and delivers work at a good pace, with competitive pricing for app and website development services. Clients appreciate the company's flexibility and ease of collaboration throughout projects.
✦ AI-generated summary. May not reflect every review.
What reviewers mention most
Mauricio Rodriguez, President, CEO at Bridged LLCVerified Review
Posted on Mar 22, 2017
“Honest review”
<p>My honest review for Dark Bear Web Solutions. I've worked with this company for going on 3 years in August, they have been fantastic to do business with. Easy to communicate with, easy to get a hold of (very important in business.) price is very reasonable and they work in a timely manner. I would highly recommend Dark Bear Web Solutions to anyone, and I do look forward to working with them in future projects.</p>
Stefan Heurterre, Eigenaar at SocialTurn BVVerified Review
Posted on Mar 2, 2017
“Reliable development partner.”
<p>We have been working together for 5 years now and we have built more than 20 projects together. The job will be done in the best way they can do.</p>
Focus
Service Focus of Dark Bears
How the team's effort is distributed across services.
Industries Focus
Client Focus
Small Business25%
Medium Business35%
Large Business40%
Selected Work
Client Portfolio of Dark Bears
Where their work concentrates - by industry, budget, and timeline.
Project Industry
Other33%
Other Industries33%
Business Services33%
Major industry focus
Other
Project Cost
$10001 to $5000033%
$50001 to $10000067%
Common project cost
$50001 to $100000
Project Timeline
1 to 25 Weeks100%
Typical timeline
1 to 25 Weeks
Portfolios: 3
Executive Interview
Executive Interview of Dark Bears
Vinod Jhajharia
Founder & CEO
Please introduce your company and give a brief about your role within the organization.
Hello I am Vinod from Dark Bears and I am heading the sales & marketing departments at Dark Bears.
We help Startups and SMEs around the globe to build custom software as per their business needs and hence minimizing manual dependence on their business functions. The software we build is feature complete, scalable, and secure.
We offer end-to-end software development solutions and skilled engineers for contract hire. Our areas of expertise are web and mobile development, advanced computing, IoT, Blockchain, and System and Network programming.
We help Startups and SMEs around the globe to build custom software as per their business needs and hence minimizing manual dependence on their business functions. The software we build is feature complete, scalable, and secure.
We offer end-to-end software development solutions and skilled engineers for contract hire. Our areas of expertise are web and mobile development, advanced computing, IoT, Blockchain, and System and Network programming.
What is the story behind starting this company?
We started Dark Bears with a vision to provide reliable software at affordable prices. Any new software can change the way a business performs its operations and can produce exceptionally great results. BUT building reliable software costs a lot of money and time investment. We at Dark Bears took up this challenge and currently delivering software at 1/3rd the cost of development rates in any developed nation.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We have a team of over 50 employees and 100% of our staff is in-house.
How does your company differentiate itself from the competition?
Our key differentiator is that we have processes that allow us to deliver software with enterprise-level quality and at the same time our India office location allows us to provide this quality service at very reasonable rates.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We are not bound to any particular industries as such. We have served customers from various industries like aerospace, healthcare, travel & hospitality, manufacturing, catering, and education to name a few.
Since the software is something that needs development time and then maintenance and enhancements, over 60% of our customers are repetitive.
Since the software is something that needs development time and then maintenance and enhancements, over 60% of our customers are repetitive.
Please share some of the services that you offer for which clients approach you the most for?
Some of the top services for which our customers approach us are:
- Custom software development for any business operations.
- New mobile app idea.
- IoT software development.
- Blockchain software development.
- Systems programming.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Our customer satisfaction rate is 100% and we give the credit to our competent team, agile development practices, and full transparency with our customers, where they get weekly demos of the software.
To ensure successful project delivery, the first step is the MOST important step, where our team of business analysts works with the customer for 2-6 weeks to understand and define the scope of work in a manner that is clear to the development team.
To ensure successful project delivery, the first step is the MOST important step, where our team of business analysts works with the customer for 2-6 weeks to understand and define the scope of work in a manner that is clear to the development team.
What kind of support system do you offer to your clients for catering to their queries and issues?
We provide a free 1-3 months of support to our customers post a successful delivery. The free support duration is according to the project size. We provide this support to ensure that the software works in the desired manner and can handle any possible real-life business scenarios.
We have a support desk where a ticket can be raised by sending an email to our support email ID. Our support team responds within 1 business day and provides the possible solutions to the reported issue.
We have a support desk where a ticket can be raised by sending an email to our support email ID. Our support team responds within 1 business day and provides the possible solutions to the reported issue.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We do charge an upfront amount to start the project, there the billing is done on monthly basis based on the actual time spent on the project. Since we do weekly calls and send weekly timesheets to our clients, the whole process is very transparent and works as a win-win for both parties.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We do not have any minimum budget requirement as such, but in the last 3 years, the smallest project we have done is worth $6000.
What is the price range (min and max) of the projects that you catered to in 2021?
Minimum $15,000
Maximum $ 330,000
Maximum $ 330,000
Where do you see your company in the next 10 years?
In terms of processes, I can foresee we will have developed processes that will beat the quality of any of the top software development houses in the world.
In terms of customer satisfaction, we would like to stay at 100% customer satisfaction.
As far as employee satisfaction, we will continue to be one of the best workplaces to work at.
In terms of growth, I can foresee we will have a team of over 500 employees and would be catering to more than 100 customers every year.
In terms of customer satisfaction, we would like to stay at 100% customer satisfaction.
As far as employee satisfaction, we will continue to be one of the best workplaces to work at.
In terms of growth, I can foresee we will have a team of over 500 employees and would be catering to more than 100 customers every year.
Where we are
Locations (2)
Offices where Dark Bears operates.
United States
Lewes, Delaware 19958