“Can i give negative star rattings”
One star is mandatory otherwise they do not even deserve a star. We started working with them in July and we we were told that our website will be liver in 4-6 weeks which never happened. Finally our website was live on October and since then it has crashed 4 times. We are writing this review on January 18th 2021 and our website is down since January 12th 2021. Since Jan 12th we are trying to get in touch with our project manager, other team members through various means like phone calls, messaging platform they have, live chat etc. We must have called them at least 100 times in this span and they simply do not care to reply. Till date we have paid them $5199 which included website designing, on-page SEO, dedicated server (for 3 years), site maintenance and SSL certificate (for 5 years). Its been only 3 months or so since our website has gone live and these guys have just vanished. Since I am trying to follow up with them since a week now and I had no point of contact till date. It will be safe for us to think that they have taken our money and vanished.