“They're always online, at one chat, or call away and we have never been put on hold.”
The 80% user retention rate is the most prominent KPI of the app, while the net promoter score also boasts a positive metric. EBS has a professional team who is willing to provide honest and proactive feedback, and it’s been apparent how much they truly care about the end product. We were unsure in the beginning if this would be a one-time or ongoing collaboration, but they’ve since become our outsourced CTO and tech team because it’s working so well.





