Undisclosed Recipient
Posted on Sep 02, 2021
EBS Integrator
7 Reviews
Verified
we bring development to the next level
All our energy is focused on delivering outstanding digital experiences to every stakeholder, in an accelerated rhythm. We believe legacy systems are not a throw-out, but an opportunity, and new ideas deserve a fast-to-market approach. Re-engineering "the old" into modern platforms and implementing processes as software is the shortest path to productivity and this is what we are best at.
Alas, if this is not enough, you can always consider these reasons:
- 100% Delivery – 0 ditched projects;
- Highly qualified team;
- Full software life cycle development process;
- Customer-centric delivery;
- 100% exclusivity for the developed business logic;
- Dedicated Business Analysis and IT consultancy for new and recurring products;
- A dedicated IT division for product development and maintenance, similar to in-house provisioning, without any recruitment, operational or management costs.
- A to Z digitization (from process to software);
- Just in time maintenance;
All of the above allows enable us to build products with a long-term shelf life, based on malleable infrastructures and iterative development paradigms.
Moldova
Columna 170,
Straseni,
Chisinau
MD 2004
+373 22 022 096
$100 - $149/hr
50 - 249
2010
Service Focus
Industry Focus
- Information Technology - 20%
- Advertising & Marketing - 10%
- Business Services - 10%
- Financial & Payments - 10%
- Media - 10%
- Retail - 10%
- E-commerce - 10%
- Education - 5%
- NGOs - 5%
- Other - 10%
Client Focus
80% Small Business
20% Medium Business
Review Analytics of EBS Integrator
- 7
- Total Reviews
- 5.0/5
- Overall Rating
- 0
- Recent Reviews
What Users Say
They're always online, at one chat, or call away and we have never been put on hold.
Undisclosed Recipient
Best SaaS Provider in the EE Space
Nicolae Buldumac , CEO and Founder at at Global Database
Best Provider for Media Software
Petru Macovei
Best EE Outsourcing team
Stefan Irimia
Best Mobile Provider in Eastern Europe
Itay Naftaly , CEO at at NFO
What Users Like The Most
- You'll definitely get a HQ product if you engage with this team.
- We’ve worked with many agencies and outsourcing companies, but EBS stood out because they care about the end product. They’ve remained honest with us, and they always deliver exactly what they promise on or before deadlines. I haven’t experienced this before, and especially not from an agency in a different time zone.
- We're a media balance checker at a local level and have deployed several projects with EBS Integrator. The scopes varied, however, EBS Integrator's tenancy, quality of service as well as their ability to adapt to our needs has made this company as our sole digital provisioning contractor, in deploying rich media platforms, as well as Business Process Management systems.
What Users Like The Least
- Cannot think of anything right now - they are indeed a "next-level" software provider.
- They are based in Europe, so time zones may be a challenge if you are far away. However, our account manager is available via Skype during most hours of the day.
- Nothing I could think of in the last 5 years. Everything is on-time / on-budget.
Detailed Reviews of EBS Integrator
7 Reviews
- All Services
- Mobile App Development
- Software Development
- Web Design
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Gabriel De Dominics
Posted on Nov 18, 2020
Great for Visual Identity and Branding
J P
Posted on Nov 17, 2020
Great IT PRovisioning
Itay Naftaly, CEO at at NFO
Posted on Nov 17, 2020
Best Mobile Provider in Eastern Europe
Stefan Irimia
Posted on Nov 17, 2020
Best EE Outsourcing team
Petru Macovei
Posted on Nov 17, 2020
Best Provider for Media Software
Nicolae Buldumac, CEO and Founder at at Global Database
Posted on Nov 17, 2020
Best SaaS Provider in the EE Space
Client Portfolio of EBS Integrator
Project Industry
- Agriculture - 16.7%
- Business Services - 16.7%
- Financial & Payments - 33.3%
- Retail - 16.7%
- Oil & Energy - 16.7%
Major Industry Focus
Financial & Payments
Project Cost
- $50001 to $100000 - 33.3%
- $10001 to $50000 - 33.3%
- $0 to $10000 - 16.7%
- Not Disclosed - 16.7%
Common Project Cost
$50001 to $100000
Project Timeline
- 1 to 25 Weeks - 33.3%
- 26 to 50 Weeks - 50.0%
- 51 to 100 Weeks - 16.7%
Project Timeline
26 to 50 Weeks
Portfolios: 6
Executive Interview of EBS Integrator
VITALIE AREMESCU
Founder & CEO
Please introduce your company and give a brief about your role within the organization.
EBS Integrator is the one and only, custom software development firm that brings its’ stakeholders, their user experience, workflows, and anything that resembles Digital Transformation to the next level. Our areas of expertise are high-load eCommerce platforms, business to process apps as well as FinTech initiatives.
We’ve deployed solutions that support millions of requests per second and manage huge repositories of Data. We’ve been doing that for about 10 years now, and my role here was to stir our team into the right direction while taking pointers from each of our experiences.
We’ve deployed solutions that support millions of requests per second and manage huge repositories of Data. We’ve been doing that for about 10 years now, and my role here was to stir our team into the right direction while taking pointers from each of our experiences.
What is the story behind starting this company?
Our origins are somewhat humble. We kicked off our business in a 1-room flat and a suborn idea: transform business processes for the largest oncologic institution back at home (in the Republic of Moldova).
That happened 11 years ago. We carried consultancy and software development only to realize that institution had no infrastructure (neither network nor hardware) – so we deployed those included within that agreement.
This kick-off defined us as a one-stop-shop for digital transformation that delivers end-to-end Digital Transformation for those who require an optimized operational shift. The next projects grew bigger – so did our team. In the last 3 years alone, we jumped from an overall team of 25 full-stack, senior developers, to a headcount of 120 next-level professionals.
That happened 11 years ago. We carried consultancy and software development only to realize that institution had no infrastructure (neither network nor hardware) – so we deployed those included within that agreement.
This kick-off defined us as a one-stop-shop for digital transformation that delivers end-to-end Digital Transformation for those who require an optimized operational shift. The next projects grew bigger – so did our team. In the last 3 years alone, we jumped from an overall team of 25 full-stack, senior developers, to a headcount of 120 next-level professionals.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We operate on various models, but mostly we’re providing expert teams for hire. I call it “outsourcing done right”.
If you want something done right, you need actual Architect, BA, PM, PO, QA, and various other engineering roles on your side.
You can’t expect one engineer to fit all those shoes – it wouldn’t be right neither for your product delivery nor for our teammates.
If you want something done right, you need actual Architect, BA, PM, PO, QA, and various other engineering roles on your side.
You can’t expect one engineer to fit all those shoes – it wouldn’t be right neither for your product delivery nor for our teammates.
The idea of bare “man-hours” is obsolete, so we switched to a team-subscription approach instead and for promising initiatives, we deliver equity-based partnerships.
How does your company differentiate itself from the competition?
We’re the one and only company that can deliver an in-house experience with its bespoke software development provisioning. We build teams that are dedicated to a single stakeholder/project. This way, our clients benefit from an end-to-end IT augmentation team, which feels like their own. It’s not what we’re saying, it’s what our clients say. Just check our reviews.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Our main focus is Digital Transformation for high load eCommerce, dedicated marketplaces, Payday Loan Providers, and FinTech. Since we’re niched on high-load projects, our clients don’t need to refactor/rebuild their projects each year. Though if we should consider those sticking around for maintenance; then it is a yes, about 80% of our clients are recurring.
Please share some of the services that you offer for which clients approach you the most for?
Most of our long-term accounts require IT consultancy, System Architecture Design, and in-house-like IT team augmentation.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
We tend to be data-driven so here, I shall rely on our actual NPS with currently hits a 9 out of 10 with a 96% satisfaction rate, for all of our delivered projects, to date.
What kind of support system do you offer to your clients for catering to their queries and issues?
We’re delivering phone, e-mail, and ticket-based support for all of our accounts; however, dedicated support is delivered based on ongoing Preventive, Condition-Based, Predictive, and Corrective maintenance agreements.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
It really depends on project types, client types, and particular circumstances. We’re quite flexible in that matter, however, since we’re delivering Agile workflows, most of our services are either subscription-based or time vs material.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We don’t have a minimum requirement but rather an idea-based qualification process. Given the nature of our service provisioning, a project could start at 10K EUR for consulting and 100K in development. Then again, you cannot match DX cost to a regular web development project.
What is the price range (min and max) of the projects that you catered to in 2020?
As stated before, between 10k to 500K EUR on average.
Where do you see your company in the next 10 years?
In about 10 years, we see EBS as the one-stop DX shop for high load initiatives in eCommerce, FinTech, and high added value digital transformation Partnerships.