Elsner Technologies is a software engineering firm with expertise in Web and Mobile Development. With an employee strength of 150+ qualified and experienced designers and developers.
We have a global client base. Most of our clients are located in the UK, the USA and Australia. We encourage continuous learning and training as a part of our corporate culture. Long term, successful business relationship with clients is our business objective.
- See more at: http://www.elsner.com/Corporate-Profile.pdf
< $25/hr
250 - 999
2006
Locations
India
305,306 Iscon Center, Shivranjani Cross Road, Satellite,
Ahmedabad,
Gujarat380015
Please introduce your company and give a brief about your role within the organization.
Elsner Technologies Pvt Ltd is an IT and digital marketing service provider, especially in the field of website design, website development, mobile app development, eCommerce website development, search engine optimization, and social media marketing. I am Harshal Shah, the founder, and CEO of the company.
My key expertise lies in administration, business development, marketing, and the overall growth of the company.
What is the story behind starting this company?
I have worked in two leading IT companies before starting Elsner. At a very early stage of my life, I found my passion for technology and problem-solving with the help of technology and IT services. My sole objective was to come up with IT solutions that can help change the lives of people. I am glad that we have so far worked in this direction brilliantly.
What is your company’s business model–in-house team or third party vendors/ outsourcing?
We follow the IN-HOUSE business model. We have dedicated teams for each department such as website design, WordPress, Magento development, PHP development, DOTNET development, Quality Assessment, digital marketing, content writing, etc.
How does your company differentiate itself from the competition?
The primary thing that differentiates us from other competitors is our zero-tolerance policy when it comes to quality. We ensure world-class products and services to our clients. In addition to that, we also follow a customer-centric approach when it comes to software or app development. Our sheer professionalism and work ethics also make us the front-runner in the race.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We have served many industry verticals and sectors including IT, retail, eCommerce, healthcare, beauty, fashion, manufacturing, and many more. Most of our clients reach out to us again when they are in need of IT or digital marketing services due to pleasant business experiences and the best technical brains we have in the organization.
Please share some of the services that you offer for which clients approach you the most for?
We have recently developed a wide range of Magento extensions and plugins for eCommerce businesses. These extensions are very popular in the eCommerce industry worldwide and are in great demand. Furthermore, we have the best-experienced team for Magento development, PHP development, and WordPress development. Also, our digital marketing team has helped many leading companies to rank on the top of search engines and get genuine leads and conversions.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
As we have discussed earlier, our approach is a customer-centric one. Before starting a project, we discuss with the client in detail their business needs and requirements. Also, our team researches the client’s company and performs competitor analysis to know what they are doing. It helps us to understand the challenges and opportunities lying for our client and we design a web design or digital marketing strategy accordingly. Our customer satisfaction rate is almost 95%.
What kind of support system do you offer to your clients for catering to their queries and issues?
We have all modern communication tools and technologies for communication and interaction. Recently, during Covid-19 times, we served our clients virtually via video calling applications such as Zoom and Google Meet. All our project managers understand the importance of effortless and seamless communication and they ensure that each query raised by our clients is addressed in a timely manner.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We have a flexible payment structure and vary as per engagement models, Usually for Fixed-price projects we get into payment per Milestones while for other engagements we prefer to have fortnightly payments.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If not, on what minimum budget you have worked for?
Yes, We do accept projects which do not meet our basic requirements. Our aim is to assist the End users with our expertise and therefore have worked on a couple of tasks as low as 600 USD. However, Our preference is to have a project having at least 100 hours of effort lined up.
What is the price range (min and max) of the projects that you catered to in 2020?
We’ve catered projects from 600 USD to 120,000 USD.
Where do you see your company in the next 10 years?
The first thing that I want to do is to diversify my service portfolio so that I can cater to different, personalized, IT services and products for different industries. Secondly, as I have mentioned earlier, my passion lies in offering fruitful and innovative solutions to address pain points for organizations. So, I wish to come up with IT solutions and applications that can bring positive changes in the lives of people.
I would like to be the industry leader in the niche of IT services and digital marketing. We are also planning to open our new office in the USA soon. Last, but not least, I want Elsner to be on the Fortune 500 company list.
Impeccable Digital Marketing & Web Development Service provided by Elsner Technologies
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$0 to $10000
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Review Summary
The association with Elsner Technologies has been remarkable. The kind of quality work with enthusiasm & 100% professionalism has made us achieve timely results. Grateful that we roped in Elsner Technologies for our project.
What service was provided as part of the project?
Web Development
What is it about the company that you appreciate the most?
{"1":"I appreciate 24*7 Team Availability & Support for the project","2":"I laud the team dedication & efforts for the project"}
What was it about the company that you didn't like which they should do better?
{"1":"They can work on smooth functioning of project to get even more better results."}
Cami Williams
Posted on Dec 23, 2019
No words to describe... Simply the Best Digital Marketing Company (SEO)
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$0 to $10000
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Review Summary
Elsner helped my site to increase the rank and finally placed on the top of the search result page. They also suggested quite a few suggestions to optimize my website. They are hardworking and dedicated to their work with a very friendly team that explained to me in detail regarding keywords and etc.
What service was provided as part of the project?
Mobile App Development
Sophia Johnson, Architect Blogger & Writter at Architectures Styles
Posted on Dec 10, 2019
Very Very happy with the service
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$0 to $10000
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Review Summary
The best Web development company for web development. Delivered the work before time and very co-operative and fully skilled employees.
What service was provided as part of the project?
Mobile App Development
What is it about the company that you appreciate the most?
The skillset of the employees and their friendly behavior
What was it about the company that you didn't like which they should do better?
Nothing in specific
Lawrence Green
Posted on Dec 06, 2019
Amazed
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
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Review Summary
I am connected with Elsner technologies for more than 2 years now for my Magento E-Commerce project, and I am uttermost happy with their services. I would strongly recommend Elsner Technologies to those who are looking for Magento development.
What service was provided as part of the project?
Mobile App Development
What is it about the company that you appreciate the most?
Their on-time work delivery
What was it about the company that you didn't like which they should do better?
I don't see any area for improvement
Karen Bartell, Owner & Blogger at Healthclubfinder