ETTE

Empowerment through Technology & Education

5.0 2 Reviews
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**Discover ETTE: Your Premier IT Partner**

Founded in 2002, ETTE is a proud minority-owned business dedicated to delivering top-notch IT technical support and consulting services to businesses throughout the Washington, DC area. Over the past decade, ETTE has evolved into a leading IT solutions provider, earning recognition as one of CRN’s 40 Most Innovative MSPs in 2010. 

ETTE is renowned for its swift responsiveness, deep expertise, and unwavering commitment to customer satisfaction. We offer cost-effective solutions for hardware and software support, virtual server hosting and migration, online backup, and round-the-clock remote monitoring and maintenance. 

Through strategic partnerships with industry giants like Microsoft, VEEAM, and Dell, ETTE provides customers with access to a wide range of additional IT products and services at exclusive discounted rates. Choose ETTE for reliable, innovative, and affordable IT solutions tailored to meet your business needs.

< $25/hr
10 - 49
2002
Locations
United States
5335 Wisconsin Ave NW, Washington DC, District of Columbia 20015
202.345.1965
United States
5335 Wisconsin Ave. NW #440, 20015
202-345-1965

Focus Areas

Service Focus

100%
  • IT Services

Client Focus

90%
10%
  • Small Business
  • Medium Business

Industry Focus

100%
  • Other Industries

ETTE Clients & Portfolios

Key Clients

  • The Executive Leadership Council
  • The National Cherry Blossom Festival
  • Columbia Lighthouse for the Blind

ETTE Reviews

5.0 2 Reviews
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Pedro Alfonso

ETTE is professional, responsive, and consistently delivers exceptional service.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

In Progress
Other Industries

Review Summary

Our experience with ETTE has been outstanding. As a company deeply dependent on effective communication channels, we cannot afford any downtime or disruptions. ETTE understands this critical need and has proven to be an invaluable partner. Their professionalism and responsiveness have been evident from the start, addressing any IT issues swiftly and efficiently. What truly sets them apart is their reliability. When an IT problem arises, it can be a significant hurdle, cutting us off from our operations and clients. ETTE excels in these moments, providing the necessary support promptly and effectively, ensuring that our communication lines remain intact.

What was the project name that you have worked with ETTE?

IT Services for Dynamic Concepts

What service was provided as part of the project?

IT Services

Describe your project in brief

Dynamic Concepts, Inc. relies heavily on seamless communications, both internally and with our customers. ETTE has been our go-to company to ensure we remain connected and operational.

What is it about the company that you appreciate the most?

The most appreciable aspect of ETTE is their unwavering availability. In the world of IT, the ability to be there when needed is paramount, and ETTE is always available, 24/7. This constant readiness gives us peace of mind, knowing that no matter when an issue arises, ETTE is just a call away, ready to assist.

What was it about the company that you didn't like which they should do better?

There are no suggestions for improvements as ETTE has consistently met and exceeded our expectations. Their professional and responsive approach has been exactly what we need to keep our communications running smoothly.

Leroy Hughes

ETTE consistently delivers professional, intuitive, and personal IT services, making them a standout partner for over a decade.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

Completed
Other Industries

Review Summary

I have had a very good working relationship with ETTE for over a decade. Throughout this time, they have consistently demonstrated professionalism and an intuitive approach to providing quality customer service. Their commitment to staying ahead in the IT space has been impressive, and their ability to deliver high-quality services has exceeded my expectations.

What stands out the most about ETTE is their ability to maintain strong working relationships. Lawrence and Taylor, along with their knowledgeable and personable team, go above and beyond to ensure client satisfaction. Their dedication to these values has been a key reason for my long-standing partnership with them.

Over the years, I have recommended ETTE to numerous organizations in the Washington, D.C. area, and they have successfully maintained those relationships due to the exceptional quality of their services. The combination of their expertise and their genuine care for clients sets them apart from many businesses today, which often prioritize profit over relationship-building.

What was the project name that you have worked with ETTE?

ETTE consistently delivers professional, intuitive, and personal IT services

What service was provided as part of the project?

IT Services

What is it about the company that you appreciate the most?

What I appreciate most about ETTE is their holistic approach to service. They not only provide top-notch IT services but also prioritize education and professional development. This dedication to teaching and sharing knowledge ensures that my staff and I are always informed about the latest developments in the IT field. Their proactive engagement helps us stay ahead of the curve, giving us confidence in our IT infrastructure.

What was it about the company that you didn't like which they should do better?

There is nothing specific that comes to mind as an area for improvement. ETTE has consistently met and exceeded my expectations.