Very satisfied with Express Virtual Assistant’s professional and customer-friendly services
We especially appreciate the team’s professionalism, transparent work processes, clear communication, and flexible payment options. Overall, working with Express Virtual Assistant has been a smooth and reliable experience, which is why we’re happy to recommend their services.
What was the project name that you have worked with Express Virtual Assistant?
Virtual Call Center Assistant Services
What service was provided as part of the project?
BPO Services
Describe your project in brief
We are very satisfied with Express Virtual Assistant’s managed services for our outbound calling requirements. Their support has helped us save a significant amount of time and allowed our internal team to focus on more important priorities.
We especially appreciate the team’s professionalism, transparent work processes, clear communication, and flexible payment options. Overall, working with Express Virtual Assistant has been a smooth and reliable experience, which is why we’re happy to recommend their services.
What is it about the company that you appreciate the most?
Professionalism, transparent work processes, clear communication, and flexible payment options.
What was it about the company that you didn't like which they should do better?
While everything overall was good, one thing I would like to mention is that the agent allocation could be slightly faster. However, I understand that this is due to the clear SOPs they follow. It did not concern me much in the end, as I received prompt responses and professional communication, which I expect from an experienced company like them.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
- Completed
- Advertising & Marketing