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Your Efficiency, Our Expertise

Express Virtual Assistant is a leading provider of expert virtual assistant services, committed to boosting productivity and efficiency for both businesses and individuals. Our team comprises highly trained virtual assistants who offer customized support designed to address the specific needs of each client. We offer a comprehensive suite of services, including administrative duties, scheduling, email management, customer support, social media oversight, and more.

At Express Virtual Assistant, we prioritize effective time management and operational efficiency. Utilizing cutting-edge technology and industry best practices, we enable our clients to concentrate on their primary business functions while we manage their routine tasks with precision. Our dedication to confidentiality, dependability, and excellence distinguishes us within the industry, ensuring our clients receive both peace of mind and exceptional value.

Our services include:

  • Administrative Support: Efficient management of calendars, scheduling of appointments, and organization of documents.
  • Email Management: Streamlining, prioritizing, and responding to emails efficiently.
  • Customer Service: Addressing customer queries, managing support tickets, and processing feedback.
  • Social Media Management: Crafting content, planning and scheduling posts, and interacting with audiences.
  • Data Entry: Precise data entry and management to meet diverse business requirements.

Choose Express Virtual Assistant to enhance your operational efficiency and boost your productivity through our professional support.

Certifications/Compliance

ISO 9001:2015
ISO 27001
United States United States
116 Village Blvd, Suite 200, Princeton, New Jersey 08540
866-614-4738
$25 - $49/hr
250 - 999
2004

Why Express Virtual Assistant?

  • Experienced and Skilled Virtual Assistants
  • Customized Business Support
  • Reliable and Cost-Effective Services

Service Focus

Focus of BPO Services
  • Customer Service - 30%
  • Virtual Assistant - 30%
  • Back Office Services - 40%

Industry Focus

  • Business Services - 20%
  • Financial & Payments - 20%
  • Telecommunication - 20%
  • Media - 20%
  • Banking - 20%

Client Focus

40% Small Business
30% Large Business
30% Medium Business

Review Analytics of Express Virtual Assistant

4
Total Reviews
4.8/5
Overall Rating
4
Recent Reviews

What Users Say

Professional Customer Support & Back-Office Assistance
Zoey Riley
Zoey Riley
The platform made it simple to find and connect with a virtual assistant
Sam.Michel
Sam.Michel , Marketing Manager at Bridge To Home Org
Great Support for Social Media & Scheduling Tasks
John Faraday
John Faraday , Operation Manager at Payroll Robot
Very satisfied with Express Virtual Assistant’s professional and customer-friendly services
Purnendu Bala
Purnendu Bala , Market Analyst at ABL

What Users Like The Most

  • What we liked most was how easy it was to compare different virtual assistant providers and find one that suited our needs.
  • Their reliability and ability to manage customer interactions with empathy and professionalism.
  • Their organization skills, creativity in content planning, and consistent follow-through.

What Users Like The Least

  • The platform worked well overall, but it would be helpful to have more detailed comparison filters when browsing different service providers.
  • Time zone coordination required minor scheduling adjustments initially, but it was quickly resolved.
  • At times, we needed very detailed instructions for complex data formats, but they adapted quickly.

Detailed Reviews of Express Virtual Assistant

4.8 4 Reviews
  • All Services
  • BPO Services
  • Relevance
  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review
Zoey Riley
Zoey Riley
Posted 1 week ago

Professional Customer Support & Back-Office Assistance

Express Virtual Assistant supported us with customer service and backend administrative tasks. Their team handled inquiries professionally, managed support tickets efficiently, and maintained a friendly tone aligned with our brand. We observed improved response times and customer satisfaction. Their structured processes and commitment to service quality made a noticeable difference.

What was the project name that you have worked with Express Virtual Assistant?

Customer Support and Administrative Operations

What service was provided as part of the project?

BPO Services

What is it about the company that you appreciate the most?

Their reliability and ability to manage customer interactions with empathy and professionalism.

What was it about the company that you didn't like which they should do better?

Time zone coordination required minor scheduling adjustments initially, but it was quickly resolved.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • In Progress
  • Business Services
Sam.Michel
Sam.Michel, Marketing Manager at Bridge To Home Org
Posted 2 weeks ago

The platform made it simple to find and connect with a virtual assistant

Overall, our experience was positive. The platform helped us quickly identify virtual assistant services that matched our requirements. After selecting a provider, the assistant helped with several day-to-day administrative tasks including organizing documents, entering data into spreadsheets, and assisting with basic research. This support helped our internal team save time and stay more organized. Communication throughout the process was smooth, and the assistant followed instructions carefully. Using the platform simplified the process of finding reliable remote support.

What was the project name that you have worked with Express Virtual Assistant?

Virtual Assistant Support for Administrative and Data Manage

What service was provided as part of the project?

BPO Services

Describe your project in brief

Our organization needed additional support for administrative and data management tasks so our internal team could focus more on core operations. We looked for a reliable virtual assistant solution that could help manage routine work efficiently.

What is it about the company that you appreciate the most?

What we liked most was how easy it was to compare different virtual assistant providers and find one that suited our needs.

What was it about the company that you didn't like which they should do better?

The platform worked well overall, but it would be helpful to have more detailed comparison filters when browsing different service providers.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Advertising & Marketing
John Faraday
John Faraday, Operation Manager at Payroll Robot
Posted 1 month ago

Great Support for Social Media & Scheduling Tasks

We partnered with Express Virtual Assistant for social media management and appointment scheduling. Their content planning and post-scheduling improved our online consistency, while their calendar management reduced missed meetings. The team is organized, responsive, and creative. Their support allowed us to focus more on business development.

What was the project name that you have worked with Express Virtual Assistant?

Social Media Management & Scheduling

What service was provided as part of the project?

BPO Services

What is it about the company that you appreciate the most?

Their organization skills, creativity in content planning, and consistent follow-through.

What was it about the company that you didn't like which they should do better?

At times, we needed very detailed instructions for complex data formats, but they adapted quickly.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • In Progress
  • Advertising & Marketing
Purnendu Bala
Purnendu Bala, Market Analyst at ABL
Posted 2 months ago

Very satisfied with Express Virtual Assistant’s professional and customer-friendly services

We are very satisfied with Express Virtual Assistant’s managed services for our outbound calling requirements. Their support has helped us save a significant amount of time and allowed our internal team to focus on more important priorities.

We especially appreciate the team’s professionalism, transparent work processes, clear communication, and flexible payment options. Overall, working with Express Virtual Assistant has been a smooth and reliable experience, which is why we’re happy to recommend their services.

What was the project name that you have worked with Express Virtual Assistant?

Virtual Call Center Assistant Services

What service was provided as part of the project?

BPO Services

Describe your project in brief

We are very satisfied with Express Virtual Assistant’s managed services for our outbound calling requirements. Their support has helped us save a significant amount of time and allowed our internal team to focus on more important priorities.

We especially appreciate the team’s professionalism, transparent work processes, clear communication, and flexible payment options. Overall, working with Express Virtual Assistant has been a smooth and reliable experience, which is why we’re happy to recommend their services.

What is it about the company that you appreciate the most?

Professionalism, transparent work processes, clear communication, and flexible payment options.

What was it about the company that you didn't like which they should do better?

While everything overall was good, one thing I would like to mention is that the agent allocation could be slightly faster. However, I understand that this is due to the clear SOPs they follow. It did not concern me much in the end, as I received prompt responses and professional communication, which I expect from an experienced company like them.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Advertising & Marketing